AppleCare Products

AppleCare Protection Plan

Service and support from the people who know your products best

AppleCare products provide expert telephone technical support and additional hardware service options from Apple, so most issues can be resolved in a single call.

AppleCare product benefits are in addition to any legal rights provided by consumer protection laws.

  • One-stop for expert technical support
  • Additional Apple hardware service options
  • Support for software included

Mac and Apple Display

  • Enjoy direct access to Apple experts for questions on a wide range of Mac topics, including using OS X, iLife, and connecting to printers and AirPort networks.
  • Extend your service and support coverage to three years from the date you purchased your hardware.
  • Get global repair coverage for all included hardware and accessories through additional service options.

iPhone

  • Get expert telephone technical support and additional hardware coverage for your iPhone, including up to two incidents of accidental damage from handling, each subject to a £55 excess fee.
  • Enjoy direct access to Apple experts for questions related to iOS and iCloud, wireless network connections, and Apple-branded iPhone apps.

Learn more about AppleCare+ for:

Apple Watch

  • Get expert telephone technical support and additional hardware coverage for your Apple Watch, including up to two incidents of accidental damage from handling, each subject to an excess fee.
  • Enjoy direct access to Apple experts for questions related to Apple Watch, watchOS and Apple-branded Watch apps.

iPad

  • Enjoy direct access to Apple experts for questions related to iOS and iCloud, wireless network connections and Apple-branded iPad apps
  • Get repair coverage for your iPad and its battery, including coverage for up to two incidents of damage from handling, each subject to a £39 excess fee.

Learn more about AppleCare+ for:

iPod

  • Enjoy direct access to Apple experts for questions on a wide range of topics, including using iOS and iCloud for iPod touch and syncing with iTunes and more.
  • Get global repair coverage for your iPod and its battery, including coverage for up to two incidents of accidental damage from handling, each subject to a £25 excess fee.

Learn more about AppleCare+ for:

Apple TV

  • Extend your service and support coverage to two years from the date you purchased your Apple TV.
  • Get global repair coverage for all included hardware and accessories through convenient service options.
  • Enjoy direct access to Apple experts for questions on a wide range of topics, including connecting AirPort networks, streaming content from iPhone, iPad, or iPod touch and more.

Learn more about AppleCare Protection Plan for:

Additional AppleCare Products

  • Get the training, diagnostic tools and technical support you need.
  • Options include up to 24/7 IT department-level technical support, an assigned Technical Account Manager, access to the same diagnostic tools used by Apple’s own technicians and self-paced training so you can learn to become an Apple-certified technician.
  • Choose from a variety of support plans perfect for businesses of any size.