Product Purchasing & Enquiries
Apple Online Store
Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 0800 048 0408. Lines are open Monday-Friday 0800-2200 and Saturday 0900-2200.
Sales Support
Check the status of a current Apple Online Store order. To make changes to an existing order, contact Apple Store Customer Service at 0845 600 1683 (low rate). Lines are open Monday-Friday 0800-2000 and Saturday 0900-1700.
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the United Kingdom. Find store hours and contact information for all locations.
Internet Services
Contact iTunes Store or MobileMe Support for questions about billing, orders or your account. Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.
How to Buy for Business
If you are a business or professional user, visit the Apple Store for Business or call 0800 039 1212. Lines are open Monday-Friday 0900-1800. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. Open an account today.
How to Buy for Education
If you are a student or teacher, visit the How to Shop page or call 0800 048 0408. If you are buying on behalf of an educational institution, visit the Apple Store for Education or call 0800 912 0207. To buy equipment under the terms of the UK Higher Education National Contract, visit the HE National Contract Store or call 0800 912 0207. Lines are open Monday-Friday 0800-2200, Saturday 0900-2200.
Software Volume Licensing
To purchase Volume Licensing for selected Apple software, including Mac OS X, QuickTime, iLife and Logic, please call 0800 912 0207. For more information, visit our Volume Licensing page.
Find an Apple shop
Apple shops are Apple-designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.
Find an Apple Premium Reseller
Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and iPods, along with a full complement of accessories and value-add services.
Find Authorised Resellers or Service Providers
Use our Reseller Locator to find an Apple Authorised Reseller or Service Provider in the UK.
Find an Apple Solution Expert - Creative
Apple Solution Experts - Creative are independent experts with expertise in a particular solution domain — such as video, music or photography.
Find an Apple Solution Expert - Education
With a broad knowledge of the issues facing educators, Apple Solution Experts - Education can help you transform teaching and learning.
Where to Buy
For other retail services, including attractive financing packages, please visit our Where to Buy page.
Technical Support
Online Support
Visit Apple’s support site for quick answers, product tutorials, self-help guides, user discussions, manuals and in-depth technical articles.
Telephone Support
To get technical support over the phone, please call 0844 209 0611*. Lines are open Monday-Friday 0800-1945 and Saturday 1000-1745. If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the support. Otherwise, you may purchase per-incident support for £35.
Genius Bar
An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.
Apple Authorised Service Provider
Contact an Apple Authorised Service Provider for Mac-related support and repair.
Find Authorised Training Centres
Use our Training Centre Locator to find Apple Authorised Training Centres Worldwide.
Learn about Your Support Coverage
Check your warranty status, extend your service and support coverage, or learn about other support options.
Frequently Requested Info
Corporate Contacts
International phone contacts.
Apple ID Accounts
Learn more about getting an Apple ID and its benefits.
AppleCare Protection Plan
Find out how to extend your product’s complimentary support.
AppleCare Repair Status
Check your repair status if your equipment is in the depot.
Apple Discussions
Give and get help and tips from thousands of other Apple customers on our discussion forums.
Do-It-Yourself Repair
Get instructions on installing memory, an AirPort card and more.
Job Opportunities
Investigate current openings, internships and more.
Media and Analyst Info
Find press releases, media contacts and more.
Investor Relations
Find information related to Apple’s financial health, including earnings releases, stock info and corporate governance guidelines.
User Groups
Mix and mingle with other Apple users in your area.
