Product Purchasing & Enquiries
Apple Online Store
Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 0800 048 0408. Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-18:00.
Check the status of a current Apple Online Store order. To make changes to an existing order, contact Apple Store Customer Service at 0845 600 1683 (low rate). Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-18:00.
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the United Kingdom. Find store hours and contact information for all locations.
How to Buy for Business
If you are a business or professional user, visit the Apple Store for Business or call 0800 058 2222. Lines are open Monday-Friday 09:00-18:00. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. Open an account today.
How to Buy for Education
If you are a student or teacher, visit the How to Shop page or call 0800 072 1154. If you are buying on behalf of an educational institution, visit the HE National Contract Store or call 0800 912 0207. Lines are open Monday-Friday 09:00‑17:00.
Find an Apple shop
Apple shops are Apple-designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.
Find an Apple Premium Reseller
Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and iPods, along with a full complement of accessories and value-add services.
Find Authorised Resellers or Service Providers
Use our Reseller Locator to find an Apple Authorised Reseller or Service Provider in the UK.
Find Authorised Training Centres
Use our Training Centre Locator to find Apple Authorised Training Centres Worldwide.
Find an Apple Solution Expert - Education
With a broad knowledge of the issues facing educators, Apple Solution Experts - Education are independent resellers who can transform your teaching and learning.
Visit our Apple Consultants Network page to find a consultant.
Where to Buy
For other retail services, including attractive financing packages, please visit our Where to Buy page.
Product & Technical Support
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Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More ways to get help:
- Contact iTunes Store support
- Technical support:
- 0844 209 0611
- 0800 107 6285
- See all worldwide support telephone numbers
- Contact a mobile carrier
- Make an appointment at an Apple Retail Store Genius Bar
- Find an Apple Authorised Service Provider
Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
Frequently Requested Info
Apple ID Accounts
Learn more about getting an Apple ID and its benefits.
AppleCare ProductsFind out how to get additional technical support and hardware service options for your Apple products.
AppleCare Repair Status
Check your repair status if your equipment is in the depot.
Give and get help and tips from thousands of other Apple customers on our discussion forums.
Get instructions on installing memory, an AirPort card and more.
Investigate current openings, internships and more.
Media & Analyst Info
Find press releases, media contacts and more.
Find information related to Apples financial health, including earnings releases, stock info and corporate governance guidelines.
Mix and mingle with other Apple users in your area.