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iTunes Store Support

Purchases and Downloads

Visit the the iTunes Store Customer Service site for assistance with purchases and downloads of music, TV shows, audiobooks and more.

Technical Assistance

If you need technical help, the iTunes Store technical assistance page contains up-to-the-minute advice and instructions.

Website Feedback

For after-sales support, please telephone (low rate) 0845 600 1683. Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-20:00.

For technical support, or to talk to one of our customer relations team, call 0844 209 0611. Lines are open Monday-Friday 08:00-19:45 and Saturday 10:00-17:45.

You can use this form to give us your feedback or report any problems you experienced finding information on our website. Please note that we cannot respond to general questions and/or information requests. This form will not help you receive customer support.

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If you need support for your Apple product please visit the Apple support site for assistance.

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