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Transforming IT with iPhone
Global consulting firm Logica is no stranger to technological transformation. As a leader in IT and business services throughout Europe, Asia, the Middle East and the Americas, the firm creates functional, integrated business systems and applications for clients such as E.ON, Ford and NATO. So it’s only logical that Logica has embraced iPhone as a mobile essential for its own operations as well as a platform for increased client productivity via custom iPhone apps.
For Logica’s perpetually mobile consulting staff, iPhone provides reliable connectivity with clients and back-end business systems. And the firm’s new and current customers are turning to Logica to build custom iPhone apps for their own businesses.
“iPhone is revolutionising our business segment”, says Torsten Strass, CEO of Logica Germany. “We use iPhone within the company to cut costs and increase productivity. Now our customers are asking us how they can do the same thing with iPhone. These projects are opening up new areas for consulting and generating new business for us”.
When Logica’s clients ask about iPhone, the firm points to the positive experiences of its own IT staff and employees. Distributing iPhones to consultants across Germany was a simple process, says Jan Kokott, Head of Mobile Devices. “Integrating iPhone with Exchange was quick and uncomplicated. We were able to roll out several hundred iPhones in just a few days”.
Users can easily connect to Logica's Exchange Server via Microsoft Exchange ActiveSync, which provides a secure HTTPS tunnel, Kokott notes. “The advantage to this method is out-of-the-box functionality with no additional set-up requirements”.
The productivity benefits of iPhone were immediately evident — especially among Logica’s consultants, who rarely work behind a desk, but spend most of their time at customer offices and offsite meetings. With iPhone, they can easily access email, calendar and contacts, as well as connecting with Logica’s customer relationship management systems through the built-in Safari browser.
And the remote-wipe capabilities, encryption support and other security features on iPhone guarantee that corporate information stays safe, ensuring the protection Logica needs to support its mobile users.
An App for Opportunity
With iPhone in their hands, Logica consultants quickly became experts. Soon the consultants began requesting custom-built iPhone applications to help them work even more efficiently. In response, the internal development team built several apps using the iPhone Software Development Kit (SDK), including an automated voice conferencing application and a timesheet tool that lets Logica consultants record billable hours in real time while onsite with customers.
“The SDK development environment for iPhone has all the elements necessary for a mature application”, says Jens Lünstedt, Head of iPhone Development. “I can combine them relatively quickly into an attractive, well-functioning application”.
Having streamlined its own operations with iPhone, Logica has begun creating iPhone apps for customers as well. “It’s a logical extension of our portfolio”, Lünstedt says. “We offer consulting services that optimise workflow processes. Now we can also tie in the right application for iPhone”. As a result, Logica’s iPhone development projects have increased revenues and revealed new business opportunities for the firm.
“iPhone embodies innovation”, says Lünstedt. “It is playing a definitive role in changing the business world, because it offers opportunities that were not previously available. To be more competitive and efficient, businesses can choose from any of the iPhone apps in the App Store or we can write a custom application for them. No other device is capable of covering business needs in quite this manner”.
- Leading IT and business services company
- 40,000 employees in approximately 40 countries
- 2008 revenues of 4,485 million €
“We use iPhone within the company to cut costs and increase productivity. Now our customers are asking us how they can do the same thing.”
Torsten Strass, CEO, Logica Germany
“Integrating iPhone with Exchange was quick and uncomplicated. We were able to roll out several hundred iPhones in just a few days.”
Jan Kokott, Head of Mobile Devices, Logica Germany
“iPhone embodies innovation. It is playing a definitive role in changing the business world, because it offers opportunities that were not previously available.”
Jens Lünstedt, Head of iPhone Development, Logica Germany