One-Stop Software and Hardware Support
Apple offers a selection of service and support plans, training programmes and consulting services that maximise the value of your investment in Apple products.
Enterprise-Class
Integrated service and support products help you minimise downtime and reduce administrative headaches. With the AppleCare Premium Service and Support Plan, you’ll get fast, reliable service and support for your critical Xserve and Xserve RAID deployments. In addition, software support plans for Mac OS X Server and Xsan give you priority access to technical experts who can help you troubleshoot your server and storage systems.
More World-Class Plans
Extend the complimentary coverage on the Mac desktops and laptops and Apple displays in your organisation with the AppleCare Protection Plan. Also available are AppleCare Help Desk Support, WebObjects Technical Support, AppleCare Professional Video Support and other services that keep your systems up and running.
Educators and educational institutions can choose AppleCare products for Education.
Training and Certification
Apple offers leader-led instruction and certification programmes for Apple applications and technologies. From Mac OS X basics to advanced network management, these high-quality offerings give you the confidence and competence to be successful.
Apple Consulting Services
Support and consulting services include pre-sales assessment, migration and integration planning and deployment of Xserve and Xserve RAID in heterogenous environments. For more information or to schedule a consultation, contact services@euro.apple.com.
Online Resources for Apple Products
Apple’s award-winning service and support Web site contains a wealth of resources that are always available, such as technical articles, online help, manuals, software updates, specifications, service information and discussion forums.
Knowledge Base Articles
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Documentation
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Discussion Forums
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