We’re here to help.
The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple — including some of the world’s most knowledgeable Apple people. Our Specialists help you get to know our products and answer your questions. Our iPhone experts in the iPhone Activation Zone will help you with fast activation, custom setup and give you expert advice about which rate plan is right for you. And Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar.
Gather. Learn. Create.
Personal Setup
Only the Apple Retail Store gets you up to speed on your new product before you leave the store. We’ll help set it up just the way you like it with Personal Setup, show you some of its key features and teach you how to discover and download new apps.
Learn about Personal Setup and more
One to One
There’s no better way to get set up, get trained and get going on your new Mac than with a One to One membership at the Apple Retail Store. We'll transfer your files from your old computer, teach you the basics in face-to-face training sessions and guide you through more advanced projects as your skills grow. One to One is available only at the time you purchase a new Mac from the Apple Retail Store or Apple Online Store.
Learn more about One to One
Genius Bar
If you have technical questions about your Mac, iPod, Apple TV or iPhone, the Genius Bar is the place for free advice, insight and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems and perform repairs — in your local store.
Learn more about the Genius Bar
Workshops
The Apple Retail Store offers free workshops on many topics of interest to both beginners and pros: from Getting Started on a Mac to digital photography, music and moviemaking.
Learn more about Workshops
Youth Programmes
Your local Apple Retail Store even offers special programmes for kids and families. Available all year round, our free Youth Workshops let the entire family learn about Apple products. And every summer, we host Apple Summer Camp, where kids become filmmakers in a fun, free three-day moviemaking workshop. Learn more about Youth Programmes
Business
No matter what kind of business you manage, the Business Team at the Apple Retail Store can work with you one-on-one. Whether you want to find the right Mac systems for your office, upgrade your network, enhance your business software or use iPod as an incentive, our Business Team can help you. Learn more about Business
