Apple Retail Store. Come to shop. Return to learn.

Business at the Apple Store

Every Apple Store has a Business Team committed to helping you find the perfect solution — from selecting the right hardware, to leading customised training programs for you and your employees.

Joint Venture

Joint Venture is a program designed to help you use Mac, iPhone and iPad to improve the way your business runs. We’ll set up your new Apple products, train your employees to get the most out of them, and make sure everything stays working with dedicated support.

Joint Venture Setup

We’ll set you up.

The Apple Store will be there from the beginning to make sure your new systems are up and ready to use, usually within 24 hours. We’ll transfer your existing data — including your mail, calendar and address book — from your PC or Mac, and install any additional software you’ve purchased from the Apple Retail Store or the Apple Online Store.

We’ll also activate your Joint Venture website so you can easily access every Joint Venture service — schedule training, book appointments, get tech support and sign up for workshops.

When everything’s set up and ready to go, we’ll take the time to show you and your staff around your new products, so you’ll be ready to hit the ground running.

Joint Venture Training

We’ll get you trained.

Company training

Schedule up to three two-hour sessions of training at the Apple Store for your employees. Our trainers will lead hands‑on workshops on a wide variety of topics — like getting started on a Mac, using iPhone and iPad for business, and creating compelling presentations with Keynote* — and we’ll work with you to customise them for your company.

Getting Started workshops

These monthly group workshops are tailored to business professionals who are working with a Mac for the first time, or need to brush up on the basics. So as you add employees throughout the year, we’ll show them everything they need. We also offer special workshops for your IT department and will help them build a plan for supporting Apple products in your business.

Joint Venture Support

We’ll keep you up and running.

Dedicated support

For the first time ever, you can speak to an Apple Genius over the phone. You’ll have unprecedented access to someone who can help fix your issue, check into necessary parts and estimate repair turnaround time. We’ll even loan you a computer. If you prefer to meet in person, you can make a Genius Bar appointment at any Apple Store in the world — we’re open early on weekdays so you can stop by on your way to the office.

Anytime updates

Your Apple products are designed to be reliable, secure and easy to use, and we want to help them stay that way. So we’ll run system diagnostics, update software, and even clean your keyboard and display — everything you need to make sure your equipment is helping you work at your full potential.

Loaner program

If you need a computer while we’re working on yours, we’ll loan you a MacBook Pro or a MacBook Air ready to go, with Mail, iCal, iWork, iLife,and Microsoft Office. So even if one of your machines is temporarily down, your business won’t be.


Joint Venture website

You’ll get your own website that lets you access every Joint Venture service from scheduling training to getting tech support and more.

Joint Venture website screenshot Administrators can quickly register and access systems, invite team members to join, and schedule workshops. Employees can easily schedule a Setup or Tune-Up, book a priority call with a Genius, and sign up for workshops — from anywhere they have Internet access.

Already a member?

Access your Joint Venture web page.

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Need to activate your membership? Get started

Become a member.

Joint Venture starts at ₤379 when you buy a new Mac and supports up to five systems. To have a member of our Business Team contact you, please select your store.


Terms & Conditions

We’ll give you a loaner.

MacBook Air

If you need a computer while we’re working on yours, we’ll loan you a MacBook Pro or a MacBook Air ready to go with Mail, iCal, iWork, iLife, and Microsoft Office. So even if one of your machines is temporarily down, your business won’t be.