Questions & Answers for payleven Chip and PIN Bluetooth Card Reader
13 Questions from the Community
HOW DO I GIVE CUSTOMER RECIPTS
i run a market stall is ther a possability to give customers ther recepts at the time of payment process?
- Asked by Sarah T
- Flag as inappropriate (HOW DO I GIVE CUSTOMER RECIPTS)
You can send the receipt to the customer via email after the transaction has gone through or alternatively you could print it out via a wireless bluetooth printer (payleven is integrated with a couple of them, like Bixolon for example).
- Answered by Liis R
- Flag as inappropriate Answer (HOW DO I GIVE CUSTOMER RECIPTS)
Can I use this to put a hold on a credit card?
For instance, a hotel will ask for your credit card details to reserve your room. Here they will put a hold on your card for a certain amount which will only be taken out if something happens like not showing up, etc. Car rental companies will also use the same process.
- Asked by Conor M
- Flag as inappropriate (Can I use this to put a hold on a credit card?)
Unfortunately it is not possible to do that with a payleven device at the moment. Payleven can be used to take face-to-face payments from the clients.
- Answered by Liis R
- Flag as inappropriate Answer (Can I use this to put a hold on a credit card?)
What sort of background checks and identification do you require to identify and verify both me as an individual and my business? Thanks, BarryAnswer
payleven runs identity checks, which means the information given in the application is checked against electronic databases. If no match is found, electronic copies might be needed.
Will it accept American Express?
- Asked by Timothy T from Lostwithiel
- Flag as inappropriate (Will it accept American Express?)
It does not currently accept Amex but will do shortly.
- Answered by Ian M
- Flag as inappropriate Answer (Will it accept American Express?)
Once linked to your iPhone iPad how close to you have to be to the devoice in order for it to work? i.e. will the reader work in a different room?
Hi, Do I have to have the payments I take go to a UK bank account? Is there any way to have them go to more than one acc or an overseas acc?Answer
Hi, The payments must go into a UK Bank account and you can only nominate one bank account at any one time.
can i use it with more than 1 iphone? Or say an iphone or an iPad. In other words, can the app to use it be on more than 1 device?Answer
You absolutely can. The card reader can be used with any compatible smartphone/ tablet, all you need to do is to link it up via bluetooth and log in to the application with your details.
Is it possible to use this in the UK to take payments from other Europeans who have German/ French cards etc? Many thanks:)Answer
Yes it is. As long as the card is either VISA or Mastercard Debit or Credit card (and typically all German and French cards are) Payleven can be used to accept cards from any country
What if I am in another country
I live in N.ireland but sometimes make sales when I am in the south of Ireland will this work for my down there?
- Asked by Jill G
- Flag as inappropriate (What if I am in another country)
For the moment Payleven only works in the country where it is registered, as this is a security consideration imposed by the Partner Banks and uses the GPS coordinates in your iPhone or iPad. So in this case your device would only work in Northern Ireland or Great Britain.
- Answered by Ian M
- Flag as inappropriate Answer (What if I am in another country)
It is currently not possible, at the moment you can only accept card payments when the customer is present. Card-not-present is a functionality in development however and should be added shortly.
Does this reader accept American Express Cards now?
- Asked by Harry B from Colchester
- Flag as inappropriate (Does this reader accept American Express Cards now?)
Can I use my paypal account for the payments
I would like the payments deposited into my paypal account. Is this possible, or does it have to be a business account?
- Asked by Matt B
- Flag as inappropriate (Can I use my paypal account for the payments)