• 2.0 out of 5 stars

    good but...

    good for the battery and the protection. what's really bad? you need to use their audio adapter (included) if you want to plug your headphones. this is a bad quality adapter and the sound quality suffers.

    143 of 158 people found this useful

  • 2.0 out of 5 stars

    Connection Issues after 2 months

    I purchased my juicepack Helium from Mophie at the end of February 2013. I am now encountering connection issues with charging. I am in the process of returning the item as it's just unacceptable for an item to fail so soon after purchase.

    134 of 147 people found this useful

  • 2.0 out of 5 stars

    Does the job but ..

    Purchased my Juice pack the day it came available back in Feb because I was constantly running out of battery before 3pm most days. Very annoying when you are travelling as carrying your charger with you at all times is a pain and getting access to a power plug isn't always possible. So please, please please Apple sort the battery life out on the next model! (I really love the phone in all other respects BTW)

    The Juice Pack is ok as it does get you recharged back to 80% which solves the battery life problem.

    Things I don't like are:

    The case was very slippery when I first used it. So much so that I end up gluing a texture piece of rubber to the back of the juice pack to prevent dropping my phone. It looks naff but it was that or probably break my phone from dropping it. I have noticed however overtime that the cover has become a little more 'grippy' as it has aged though.

    It does get quite hot when its in the hour long process of charging. So much so you can't have the phone in your pocket.

    I quite like the depth of the pack as it makes the iphone5 a little more 'blokey' or 'manly' in its dimensions (which is fine if you are a bloke) ... its just a shame the substantial extra length it puts on the phone (about 16mm longer!)

    The final issue is having to use the audio jack extension. Who can be bothered carrying an two inch long cord extension about! As such I don't ... and tend to listen to music less often, or if I'm travelling and killing time I end-up pulling the base of the Juice Pack unit off to access the normal phone jack (after it has charged the phone. Either way not a great solution.

    So all in all. 5/10. Does keep my phone operating which is the main thing so can't do without it.

    35 of 40 people found this useful

  • 2.0 out of 5 stars

    Not great.

    I had a couple of these for my old iPhone 4 and loved them. From 1% life they'd charge past 100%. This is not the case with the new iPhone 5 helium cases so much so that I complained to Mophie and they sent me another, I carried on using the other for a couple of months and its now totally stopped working, seems like the 2 halves of the case aren't making a connection, I also feel as though the case doesn't really protect the screen very well. The new case is much better in terms of battery but still no where near as good as the old iPhone 4 cases. Generally charges to about 70-80% from almost flat, the first case was sometimes only charging to 20-30%. Feeling its not really worth the extra bulk. I'm not sure if its the fault of the iPhone 5 and the way it works drawing more power while its plugged in. Another thing that was odd, the 2nd one they sent me is a very different design and holds the iPhone much more snugly than the first case, the phone clicks in rather that slides in.

    22 of 26 people found this useful

  • 2.0 out of 5 stars

    Mophie juice pack heluim

    Not very good it only charges up to 80 percent my battery was at 20 percent and had to charge the mophie juice pack heluim within an hour

    25 of 36 people found this useful

  • 2.0 out of 5 stars

    I expected more...

    Audio adapter is a pain. Also the battery has deteriorated quite a bit after 5 months use.

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Hefty price for poor results

    From the beginning, I felt as if this case were defective. Lights don't light up when charging the case so I have no way to know if I'm really charging it. Can eek out one charge from the case before having to recharge it.

    So I guess this case just missed the boat for me. Not worth its hefty price tag. Am on a mission to replace it!

    2 of 2 people found this useful

  • 2.0 out of 5 stars


    The good- it extends my battery life probably double. The bad is that you need a little adaptor to use the headphones. Mine went faulty, I emailed them on their contact page and heard nothing.
    Can't seem to auto wifi sync when you switch over to the battery, but maybe that's finger trouble but it shouldn't be that complicated. Also won't sync to my computer unless I don't do it through the battery. A tad heavy, but if you need extra juice worth considering.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Aesthetically Pleasing But Flawed

    The case feels great and is pleasing to the eye, it fits well in the hand and doesn't add a great amount of bulk.


    The case significantly interferes with my signal. I use the 2G band (strongest band in my area) and get it throughout my house NORMALLY. With the addition of this case it reduced my bars from full to 2 and where I would normally get 2 or 3 bars, the signal was gone completely.

    I really wanted the case and thought it was just a fault, so I got it returned and replaced but alas it came up with the same problem.

    Great functions and design just flawed even thought it states in the manual "doesn't effect signal".

    1 of 2 people found this useful