• 1.0 out of 5 stars

    Don't waste your money.

    • Written by from Shipley

    Absolute load of rubbish, never signs in successfully , I have lost more customers then ever before because of this useless device. Helpline is pointless too, all they say is reinstall the app. Which I have done numerous times now. You end up more frustrated in losing a sale , plus you look very unprofessional in front of your customers.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Cannot stay connected to my phone

    • Written by from Lydney

    I have to re-pair it via blue tooth each time I want to take a transaction. The problem with the device is that it does not maintain a bluetooth connection once it goes to sleep.

    Essentially useless if your customer becomes impatient and walks out the door

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!!

    • Written by from Glasgow

    I purchased this device because I trusted Apple. Set up was very easy, customer support very helpful, using it was straight forward and then I don't ever receive any of my money. Like other customers they have all my details and they are all correct. Worryingly they now have copies of my bank statements because their bank said they have paid me. After investigation it seems this is normal practice. Have a look at the posts on their Facebook page. It seems this is a big con!

    8 of 13 people found this useful

  • 1.0 out of 5 stars

    Very disappointing so far

    • Written by from LONDON

    Transactions seem to always fail and the card reader does not update its software.
    We were promised 'customer not present' transactions in the Autumn of 2013 but these are still not implemented.
    Completely useless for us.

    9 of 15 people found this useful

  • 1.0 out of 5 stars

    Stay away, terrible, terrible, bad, shocking service

    • Written by from Sheffield

    I have had the payleven machine since November 2013.
    It is now March 2014
    I have used it, the set up is fine, oh yes and collecting people's money is very easy. . . . But then I haven't had a penny out of Payleven.
    They have my full name, address, passport, marriage certificate, driving licence, IBAN NUMBER, bank account number, morgage number, shoe size, bra size and my age.
    And they still won't transfer my money which is in there "holding account" to me.
    I have now realised I don't think I will be seeing any of my monies again.
    Stay away.
    I wanted to put zero stars but it will not let me

    17 of 26 people found this useful