• 3.0 out of 5 stars

    Incompatible with BT Home Hub 4

    I bought this for the sole purpose of streaming music from my Mac and iPads/iPhones to my separates hi-fi system. When it works, it's brilliant - it would be a great solution to multi-room audio.

    But (*and this is a big but*) the Airport Express is not compatible with the BT Home Hub 4 in client/bridge mode (i.e. when you try to "add to an existing network", problems ensue). It keeps losing its wifi connection details, dropping off the network, needing a soft reset to be found again most of the time. This happens 2 or 3 times day.

    Online forums talk about changing to 5GHz, using static IP addresses etc: I tried everything (and I'm pretty technical). I even tried swapping the unit at an Apple store in case it was a dodgy wifi card, but the issue remains.

    You can set up the AE to "create a new network", sure, but unless you hard-wire the AE into your router, this new network will have no internet access. My AE is on the other side of the room wired up to my stereo. It works fine on its own "Music" network, but to stream music I have to tell my Mac or iPad to come off my BT wifi internet network and join this Music one instead, then switch back when I'm done listening and want to go online.

    Not ideal.

    2 of 3 people found this useful

  • 3.0 out of 5 stars

    Flashing amber!

    I found this device almost impossible to set up. I bought 2 and returned them as being defective until I finally managed to set one up. The instructions supplied are totally inadequate to explaIn what to do when the device refuses to initiate and the dreaded amber light flashes. I have an AirPort Extreme base station and another, earlier generation, Express (which set up no problem incidentally!), this Express was to be for streaming music / printer duties.

    When the amber flashed I tried everything, disconnecting the firewall, re-setting - nothing worked, the device wasn't detected by Airport Utility. Eventually I Googled the problem and found a solution: connect the misbehaving device directly into my PC via the ethernet port and conduct the set-up via Airport Utility that way. Instant success! Why doesn't the documentation supply that advice?

    Now that it's set up, the Express is working fine as a music streamer but it has caused a lot of needless anxiety. Another thing is that the manual refers you to apple.com for support which takes you to the US site which is of no use whatsoever to UK punters.

    I hope my experience is of help to future buyers who may experience similar problems.

    41 of 60 people found this useful

  • 3.0 out of 5 stars


    Having set up 100's of Airport networks I would have thought ti would take a few minutes.
    4 complete resets later I have finally got it playing nicely
    However the Airprint feature doesn't work for me, The blurb says just plug the USB in and away you go.. Then if you read the very faint text and the bottom of the page (light grey on white) only compatible printers work!
    Disappointed it wasn't clearer on the website

    41 of 66 people found this useful