• 1.0 out of 5 stars

    Apple worst product

    • Written by from Hemel hempstead

    This charger has a short life and poor quality I had three chargers from apple in last two years first two charger
    burnt and melt from cable that connected to power supply end. I had to pay this time hopefully it will work.
    poor quality expensive product, and you have no other option.

  • 1.0 out of 5 stars

    Second PSU in as many years

    • Written by from COVENTRY

    Another unhappy customer with this one, I'm afraid. This time I made sure not to wrap or bend the thin wire, especially near the base unit, but still, it broke. What I noticed is that the heat from the unit softens the plastic on the thin end. This bulks up and eventually becomes brittle, then cracks open, exposing the wire and ultimately breaking it.

    I hope Apple can address this problem. I'm quite surprised that they celebrate this design so positively. The "feet" are pointless, and I've never understood why they changed the original mag safe connector, which was much better. This unit could do with a complete design overhaul.

  • 1.0 out of 5 stars

    Breaks after 18months - VERY DISAPPOINTED

    • Written by from Chelmsford

    Very disappointed with the power adapter blowing fuses after 18 months. After spending a lot of money on a MBP Retina (and treating it as such) the fuse randomly blew after being connected for ½ hour. Replaced the fuse - blew again, and now forced to buy another adapter at £65. This isn't acceptable Apple!

  • 1.0 out of 5 stars

    Being forced to buy third charger in two years

    • Written by from Southampton

    Beyond ridiculous. I thought I was doing something wrong but the huge number of abject reviews and exactly similar issues don't lie. Has there been any product that is as bad yet priced so high that it is robbery at daylight. And that to on loyal paying customers. Seeing how long this problem has lasted and how it seems to be conveniently ignored by blaming the users for misuse/lack of care. And since there is no real alternative to it on the market, we are all forced to submit to this madness.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    So disappointed.

    • Written by from Pieksämäki

    I paid more than 2000 euros for my Macbook Pro Retina 15'', and I get this lousy, idiotic design. It gets pulled off more than 20 times a day and now, after 1,5 years of use it's completely useless and Apple Inc. would like me to pay nearly 90 euros for a new charger. I was saving money in the first place to buy "the best" piece of machinery there is and now I'm stuck with this... I'm honestly really really annoyed and disappointed and feel cheated. The original Magsafe was clever and useful, working and durable. And what is this Magsafe 2? It's a piece of s--t to be honest.

    I thought I'd get quality for my money, but apparently I was just an idiot.

    And I can't even rate this product honestly; I'd wish to give 0/5, 'cause it's not WORTHY of even one star. But since they've made it impossible... I have to give it one out of five.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    A very big step backwards

    • Written by from east sussex

    Magsafe is a great idea but Apple have failed to improve the design with Magsafe 2. The magnetic connection is so weak a breeze will almost disconnect it. This leads to charge failures and extra use of the battery and much frustration. Sometimes when using the laptop it is almost impossible to maintain a constant connection.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    You Would Think That MagSafe 2 Would be Better MagSafe 1

    • Written by from Phoenix

    Seriously, how can Apple go from a rather clever power adapter design that worked great to something that is nothing short of annoying and not be aware of it? My previous MagSafe adapters worked flawlessly, never disconnecting unless I tripped on the cable laying on the floor. The 'improved' MagSafe 2 version falls out constantly which is annoying at best, but becomes extremely frustrating when connected to an external monitor and as it drops out randomly throughout the day, cutting the AC power to my MacBook Pro, the connection to the monitor is lost and then everything goes dark. Sometimes this just requires reconnecting the power adapter, but other times it puts the laptop into some sort of deep sleep mode that is a pain to wake up from.

    All told, you're much better off getting a MagSafe 1 to MagSafe 2 adapter that actually has some decent magnetic power to it and stays in place as one might expect it to.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple 85W MagSafe 2 Power Adapter

    • Written by from Winchelsea

    I am astonished at the poor quality of this product. The magnetic attachment is virtually useless, falling out with the slighted movement and now the whole thing has decided to stop working - and I have only been using the computer for a few months. Looking at the website, Apple post many reviews saying how poor this product is, yet still wish to charge £65 for a replacement. Unbelievable! I am rating this with one star because the system will not allow me to allocate zero stars.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Poor show. Apple you are stealing from your customers.

    • Written by from Brighton

    I wish there was a negative star rating for this product. This product is dreadful, but I find myself having to buy the second power adaptor since I purchase my mac book pro (making it three since purchase that have broken all in the same place). I simply do not have an alternative and I am frankly angry and disappointed at apple for not addressing this design issue.

    80 1 star ratings Apple (mine will make it 81). How many people do you need to tell you that your product is pants?! As far as I am concerned you have stolen £130 for me. As a faithful apple user I feel thoroughly let down and ignored.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Third replacement in 18 months!!!

    • Written by from Reading

    This product is incredibly poor quality. I am now on my third replacement. Having just opened the box and plugged this third item in for 10 minutes it is too hot to touch. I am really worried that it may cause a fire.

    But what do I do? this is the official Apple item and I need to be able to use my Mac Book for work. Apple have me over a barrel!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Sorry excuse for a charger.

    • Written by from Kendal

    I purchased my Macbook Pro 15" Retina display 13 months ago with AppleCare for 1 year. My EXTREMELY well looked after charger broke with no signs of wear and tear after it worked 10 minutes previously. I now have to pay £65 to replace it so I can complete work which is crucial due to the nature of my job.. After spending around £2500 on the laptop, I would have appreciated a charger which reflected the price I paid. Apple is undoubtably the best in my opinion, but this charger has drastically slowed down the process of my work due to having to borrow chargers. Seriously unimpressed with the cost of a replacement after only 13 months of the purchase of my Macbook especially if I'm likely to have to do this every year so I can make the use of my laptop. Gotta rush, I only have 3%...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    • Written by from Aberdeen

    85W MagSafe 2 Power Adapter failed after only 19 months of use.
    Extremely unimpressed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Cable insulation is perishing useless

    • Written by from London

    I've been using MacBooks for years and would expect normal wear and tear, but the rubber insulation on the MagSafe end of the cable perishes far too quickly.

    I treat mine with a great deal of care, but now my second power adaptor in 18 months has perished. It's simply not good enough to put such a consistently repeated fault down to improper care by the user.

    If only the MagSafe end unclipped like the mains end does, it would be easy to swap them over for a new one without having to replace the whole adaptor unit, which continues to work fine.

    The power adaptor itself works well, and the Macbook is fabulous - but please can we have better quality - or at least cheaply replaceable - cables?

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    TERRIBLEE!!!!!

    • Written by from Reddditch

    I've gone through 2 of these in less than two years, the cable just falls apart either where it joins the mac or where it joins the 'brick' bit. You would have though apple would have made a charger that actually lasts a decent amount of time considering their top of line macbook is £2500+

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Can I give it 0?

    • Written by from Clonee

    Terrible product. I'm on my third one in a year.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    What have you done, Apple?

    • Written by from Pierrefonds

    This is the worst laptop accessory invented. First evening with my new MacBook Pro and I've disconnected the magsafe unwillingly over a dozen times. What have you done?? The tiny lateral connector we had until now was perfect.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Deplorable Quality!

    • Written by from Glasgow

    It is completely outrageous that a company like Apple would produce a charging cable like this for its products. This charger, like all other Apple MacBook chargers I have owned, gets far too hot when a device is charging. The cable is also far too week and frays very easily, so much so that my current changer has now stopped working all together. I am now forced to spend over £60 purchase a new charger- you would think that after spending more than £1500 on a laptop that Apple would have the decency to at least sell additional chargers with some concession. This is also not the first time that an Apple charger of mine has become faulty: on my previous Macbook Air the cable broke and I had to purchase a new one, I have also had two official lightning cables which have also broken. I know that there are many others which have experienced similar problems and it is simply not good enough!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Very poor for such an expensive charger

    • Written by from London

    I purchased my macbook pro only a year ago. Everything seemed fine for sometime until now the charger has started to play up.

    At first I just noticed a little tear in the main cable of the charger and thinking nothing of it, carried on using the product as normal.

    However today the charger has stopped working and upon inspection I have seen that the wire has been totally burnt through and charred. I can no longer use it for fear of fire and will be forced to buy a new one.

    With these chargers costing £65 each, I should not have to buy one every 16 months.

    This charger needs to be redesigned (again) so that it is more robust and less of a hazard for users.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Extremely poor quality, shame on Apple.

    • Written by from SOUTH YARRA

    I purchased my Macbook Pro 18 months ago and thought I wouldn't have any problems with it as I've never had a major problem with Macbooks. Just recently the cord decided to not work! It overheats itself whenever I charge my laptop for more than an hour. I expected much more from Apple products, given that I spent a ridiculous amount on money.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    AWFUL

    • Written by from Lausanne

    The magnet on the connector has become very weak and it keeps getting disconnected, even with the slightest tug. I have to reconnect this thing several times a day. Its possibly the worst Apple connector I have even owned.

    5 of 5 people found this useful