• 1.0 out of 5 stars

    terrible, weak, waste of money

    The chargers are terribly weak. I have used many windows computers and never had a problem with the power cables. This design needs to be changed.

  • 1.0 out of 5 stars

    It's a rubbish product.

    The laptop end of the cable split in a couple of places after about 2.5 years' use. Most other laptop power supplies live 5-10 years. I've used this power supply very carefully. It appears that the splits have occurred at the point I've most often used the integrated plastic clip to keep the cable tidy and out of harm's way. So the product has basically broken itself, exposing an electrical hazard, being used in the way it was intended.

    No way am I paying almost 80 quid for something this poorly designed. I'd like to own my laptop, not rent it from Apple at the £40/year it'll cost to keep it powered. Sheesh, Apple.

    Anyway, electrical tape has been keeping me safe for a couple of months, but I'm going to try Sugru next. I'll make sure I choose a nice visible colour so people who see me using my laptop in public know that some of Apple's stuff needs patching up with sticky tape after a bit of use.

    I'll also say that the material the cable is made from must have been carefully designed in a lab to attract all nearby dirt. Takes about a month for it to look like a 30-year-old printer cable.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Dreadful design

    I have has my MacBook Pro for 18 months and now have to fork out another £79 for a charger as this one needs to be held together to start charging.

    Apple do something.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Such a bad design

    Why would you have the charger connection sticking out at over a cm from the MacBook where it can easily takes knocks and weaken. The MagSafe1 wasn't perfect but I never had the same splitting I've had on the MagSafe2. Today the lead finally split as I connected it and it sparked and **** did that hurt!!!
    I'm now going to have to spend £79 on a replacement because someone thought this was a good design, I'm assuming they get a decent cut for every replacement lead developed.
    And surely I could just replace the section that doesn't work. It comes in two parts, the plug end is fine, couldn't we produce a little less waste by not having to replace the whole thing?!
    Does Apple have some sort of recycling programme for the needless waste this poor design is creating?!

    Please redesign this lead so that it not only reduces the risk of the MacBook crashing to the floor but also the lead doesn't deteriorate faster than the life of the product!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Second replacement (now costing £79). Simply not fit for purpose!

    As a massive Apple fan for over 25 years I simply do not understand why nothing has been done to address this design fault.

    Regardless of how careful one is in using and storing the charger the thin cable is not fit for purpose and fractures, typically at about 14 to 15 months which surely cannot be the intended design life for the product.

    Really hope that Apple will rethink this poor design as it is a unnecessary irritant for what is otherwise an excellent product range. Please, go on.

    Meanwhile many people are resorting to using Sugru as a design modification, but no doubt that would invalidate your warranty!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Bad!

    Could you please produce a better quality charger cable or make the cable detachable. If the power cable detachable why not also the thin cable from the cable to the computer. I could just buy the cable next time it's doomed. Even with the best indentation these chargers do not last ... the cable breaks way too easy.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Beautiful design but very poorly built

    As with virtually everyone else here, my cable has just frayed at the point where it joins the charger block. And here I am - a year after buying my laptop - after a new charger.

    I do marketing for a headphone company and its actually a big deal to talk about how robust and reinforced the cables are, as when these break the whole product is useless. Apple should take note - if a product is built to travel and to be used day in day out it needs to be built durably, particularly if its an electrical device.

    I actually love the charger design - its so compact, so light and actually attractive looking, but astonishly weak. It will make me think twice before paying a premium for a retina MBP rather than a top level Windows option in future, which I never thought I'd say. I'm actually quite disappointed as this has worn far worse than my old Macbook Air charger - and both were treated the same.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality

    The cables on these chargers are shockingly bad, they all break after a few months.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Terrible quality charger.

    The MagSafe connector is brilliant and the cable is of a good length however it is unacceptable that it breaks so easily. Very disappointed in Apple and this is only compounded by the £79+ price tag for a replacement. Quite frankly this has put me off upgrading to the latest model.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Good Quality Devices, but ridiculous maintenance cost

    I have the MacBook Pro (Retina, 13-inch, Mid 2014) which I have own for 2 years now. Not much to say about the MacBook itself other than its good quality, but the cost of maintenance cost is just ridiculous.

    In the last 2 years I have brought 4 MagSafe Chargers (£260 in total as they used to be £65 now +£14.99) because it does not seem to be able to last anything more than a few months before the wire starts to split at both end and the metal inside starts to expose and causing electric shots sometimes.

    Now am just preparing to get a battery replacement but seen the stunning cost of £199, as 2 years is outside the warrantee however I've only used 1043 cycles but the battery is only able to store 62% of its original amount so my laptop cannot survive long without having to carry a charger in my bag. But the bad quality charger means unless you leave the charger on your desk unmoved, you will have to spend the money every few months.

    So to have a mac for 2 years would cost £1600+£260+£199(if I get the battery replacement) = £2059, with £2059 I would be able to get maybe 4 windows laptop with descent quality in 2 years. I am fairly sure any windows will be able to run for 6months without any problems.

    Just an advice for you all don't get a mac unless you are willing to spend £80 every few month!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Charger cable not designed to last and replacement cost exorbitant

    I have followed carefully the guidelines given to avoid damage to the cable between the magsafe connector and the charger for my Macbook Pro. However, as other Apple users have clearly found, the poor quality of the material means it degrades quickly even through normal use and the need to replace the whole unit rather than just the cable is both unreasonably expensive and environmentally unsound. Apple need to take note of obvious consumer concerns and modify.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Bad product

    I never leave reviews but feel compelled to add to the general disappointment at the quality of this product and the outrageous replacement cost of £65. There is no point building an elegant looking product if its not going to last.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    MacBook Pro Charger Poor Quality

    Have to agree with other reviewers. My cable has split. Really poor quality.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    3 in less than a year

    My first charger cable split. Second two stopped working completely. Tried changing the fuses but didn't work. I have the 13inch 2015 retina display Macbook. Poor quality product, expected better from Apple.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Power adaptor

    Well i have only obtained the mac pro from 2014 and its been al most two years. nothing wrong with the laptop accept the adaptor. I tried and i tried. It beats me when i see the price for it and the quality does not last long. Unfortunate i cant pay that much of amount, since i am studying and dont have the luxury of buying something that is very expensive.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Rotten.

    Ive just had to purchase my 3rd in 3 years. The 2nd one only lasted 6 months.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    3 months

    I've had mine for only 3 months and it just stopped working, I have assignments to do and this comes up. Why apple?

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    disconnects all the time

    disconnects too easily

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Rip off Charger

    This cable, is a disgrace. The failiures are so well documented. It is generally known that this charger is very likely to fail, fray, burn out, within a year or two of purchase. Apple could fix the problem. They could make it possible to replace just the cable that connects with the mac, at substantially lower cost. But no, for decades, this problem remains. Why? All models are charged at £65. It is so obviously a money earner, and as such it tarnishes Apple's reputation.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    Had from brand new less than a year and both the end where the power adapter and the end where it plugs into the laptop are shot to bits. Both have split completely exposing the internal metal wires and now a new one needs to be bought. Terrible quality.

    15 of 15 people found this useful