• 1.0 out of 5 stars

    Terrible product

    Would give 0 stars if possible. These are just awful. I must have spent in excess of £100 on cables just over the past two months no word of a lie. I accept that products aren't always perfect first time but this is quite evidently an ongoing widespread issue so I'm wondering if it's ever going to be addressed and resolved? At this point I'm honestly considering switching to a Samsung when my contract runs out which is a shame as I much prefer the iPhone but the cable issue is just too infuriating and not something customers should still be having to deal with.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Really bad quality

    Used mine for about two weeks before it broke. Since then I've been using a 3rd party charger that is cheaper, longer, has a better build quality and has lasted me almost a year now. Shame on you Apple

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Poor quality apple product

    This basic accessory is fundamentally linked to the performance of all the devices it is compatible with. If one has a problem with the cable, they have a problem with the device.

    It is important for Apple to improve this basic product, as the constant failures erode the perceived quality of their devices massively.

    As it stands, these are expensive, unreliable and at times, infuriating.

    One star is high praise for this. Please try harder, Apple.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Rubbish

    Rubbish I haven't even had my iPhone five a week and the charger has broken already. I took extra care with this one as with my iPhone 4s I bought four charges and all broke within weeks of use. I treat them well, unplug them properly Why are they so bad ???????

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Why Bother?

    I have 6 of these sitting in my apple graveyard box, 2 of them less than 4 weeks old.

    These chargers fall well short of the quality and longevity you would expect from Apple and they should really look to redesign/improve the charging process. Compared to my wife who is still using the same charger for her galaxy S3 which she bought 4 years ago on her Galaxy 5, you have to ask yourself the question, ' is the poor quality and need to constantly replace a scam by Apple to increase sales?'

    Come on guys. SORT IT OUT..........

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Great

    Read so many bad reviews but I purchased one about a year ago now. I'm a typical teenager, I sit playing on my phone while it charges, I charge my phone a lot. Charger lasted me a year. Still works fine now however I'm buying a new one because I caught it on a sharp corner and slit the wire and don't want to risk it. Highly recommend though!

    4 of 11 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    Extremely poorly made product, doesn't last very long. Buying a replacement is grossly overpriced!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    rubbish

    this lead does not last, for a apple product i am appalled .

    12 of 12 people found this useful

  • 3.0 out of 5 stars

    Lint in the charging port!!

    It was the lint!!!! Unbelievable I just used a needle to clear the two years worth of lint and all of the cables I have recently bought (5) from Apple and Amazon work perfectly. Couldn't believe how much was in there. I've spent loads on cables and frustratingly they wouldn't stay in the Port or charge until I cleared it. Try this first. Apple cable still only gets 3 star as it breaks easily

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Extremely Poor Quality

    I don't know what they make the cables from now, but all of the ones I own have started to disintegrate after a few weeks. I have several old iPod cables that still work perfectly, but Apple have now changed the material to one that doesn't last. They feel great at first and don't tangle, but soon after the rubber becomes brittle and flakes away. This is not a fault of mine, I have a cable at work that has done nothing but sit on my desk and the rubber is so brittle that just touching the wire causes bits to flake off. There is the same problem with the laptop chargers and the headphones. I wish Apple would test their products for longevity, not just how the look fresh out the box.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    Never had a problem

    I've never had a problem with lightning cables/chargers. I only purchased a new one to work with the Ford Sync in my car. As long as you pull it out with the plug and not the cable then they don't break. I'm still using my original cable from 3 years ago.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Get your stuff (to put it politely) together Apple

    The quality of these cables for the price they are is ridiculous. You can go to pound land and get the same thing, if you assume that we buy your merchandise for the logo you're mistaken- on my part at least. I buy your products because they are (although recently the more appropriate word is were) good quality; and hence, I didn't mind paying an extortionate amount. The cable I had was for my i pod- I took care of it, and disconnected it by pulling the base, not the actual wire part- broke within a year (HTC charger 4 years going strong). The metallic shield was visible (and touchable), and I would classify this as a fire hazard- I don't know how you haven't been sued yet. I think I'll go to pound land next time.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Cheap

    When a company avoids every other expense eg. taxes (hi Luxembourg billing address) why would anyone start to think they would avoid cutting corners when making their accessories? The fact that this charger is the most unreliable in production across the smartphone market shouldn't surprise anyone. One day they'll understand why it's detrimental to the future of their business to make shoddy products. Today isn't that day. We live and we learn people. Samsung is usually sold next to these phones. It's the phone with all the new features, innovative design and a charger that works ;) x

    15 of 20 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    You would expect better quality from Apple.Very poor quality cables,doesn't last more than 6 months

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    TOTALLY CHEAP CABLE, FIRE HAZZARD - NO ALTERNATIVE

    I have had an iPhone5s for 2 months and now need to go and buy my 3rd official cable.

    People saying users are mistreating there products must have had a cable from a good batch or maybe one of the more expensively made original cables before apple manufacturing gets outsourced to china.

    I have used to same classic charge cable for 8 years with my iPod nano 4th Gen (both cable and nano still work) and the iPod is still used in my car. Never had a problem with my classic cable. Now they are both approximately 96months old and still working compared to 1month old cables.

    Both broke in the exact same place - immediately beneath the iPhone connector. I cut one open and the power cable was separated and shorting with the ground cable. THIS CAN BECOME A FIRE RISK.

    Cheap replicas are available on ebay, amazon and even pound shops - however I do not wish to us un-official accessories with my favorite phone of all time. Many people will revert to 99p cables as 99p a month for a replacement is much cheaper than £15 a month.

    Disappointed in apple, their technology really is leading the market - shame the cables are letting them down.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Used once! Apple please sort this out

    Used new cable once that came with my iphone 6 once and when I removed the charger, it snapped away, managed to use a couple more times before the wire gave up. I ordered a couple of the cheap ones from china when I had my iphone 5, they were rubbish so I came on here to order a new genuine one but as I see the reviews are awful, for an expensive £15 cable that doesn't last! Why are these made so cheaply when you are charging £15!
    I didn't expect my new cable that came with the phone to fall apart on first use.

    Apple should be replacing these in my opinion!

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Short life

    I've gone through 4 of these in 2 years. Poor quality and not durable.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    It is your iPhone connector port, not the cable.

    I hate to admit it because I struggled with two cables for months until I checked out the forums. Your iPhone connector port is probably stuffed with lint which may be the reason the cables don't appear to be working.

    Cleaned mine out with the end of a paper clip and wow. Straight into charge mode

    Happy days! Big thanks to the guys on the apple forums who solved this problem for me.

    24 of 32 people found this useful

  • 1.0 out of 5 stars

    Pitiful

    Which department of Apple do people work forgiving more than 1 star for these cables? We have 3 iPhone's in the house and spent more on replacement 'Genuine' charger cables than the phones. I'm not sure whether it's the cables that are rubbish or the iPhone charger point - or both? They are nearly as poorly made as the glass screen that shatters every time you look at it. Anyway, we've had enough, so we're all going to Android so that the same Micro USB cable can be used with our phones, cameras, Kindles, external drives, PS4's, speakers, eCigs, power banks etc, etc. Oh and the added benefit is that we never need to use that dreadful iTunes sync software anymore - Hooray!! There is some light at the end of the tunnel after all...Oh Joy.

    12 of 18 people found this useful

  • 5.0 out of 5 stars

    Only breaks if YOU break it.

    I have had a lot of IPhones in my time, I have bought many of these cables so that I have one for many locations, the Car, Home office, Bedroom, Work Office, travel bag (travel abroad weekly) none have EVER broken - why, because I don't break them like everyone else, if you pull a cable out without holding the end it will break so don't do it.

    Pull the cable out with a bit of care instead of tugging it so hard from the middle and it will last.

    11 of 30 people found this useful