• 1.0 out of 5 stars

    Poor quality for company that should know better.

    Bought third party 3m cable, then update made it inoperable with my Apple products. Bought this item so to keep with official mechandise, and the cable split after just shy of six months use?

    £25+ ... this is not acceptable quality.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    not good at all

    needs improving asap

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    I wish I could have given a positive review but unfortunately I've had the same issue as pretty much most of the other people who have posted a review. I brought my iPad Pro last November and it came with the 2m cable which I was very happy about initially. However that happiness barely lasted 9 months which was when the cable completely stopped working. When negative comments far outweigh positive ones you would think it would be a cue for Apple to do something about it.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Absolute Rip Off

    £700 for my phone and £25 every time this product breaks. You all know the problem so I won't bore you. Just an awful design. I'm furious.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Terrible quality. Not durable in any way.

    The cable jacket, that is the white rubber that goes around the wire of the cable, is simply utter rubbish. It is the thinnest of rubber, kinda like stretched chewing gum. All other wires are made of pvc, whilst Apple uses thin rubber. The cable will last, at most for 5-6 months before failing completely. The people that are saying that the cables last years, know as well as I do that this is not true. The cable is of the lowest standard of quality I have seen on any wire and for the price charged this is absolutely appalling. The wire is marketed for portable products, therefore, it should be designed in a way that is built to last. It should not be the case that a slight turn of the wire causes the rubber jacket to fray. I am starting to believe that the cables are designed in such a poor quality so that, along with Apples restrictions on third party wires, you have to buy a new one every since months. I find it simply appalling giving customers this wire with 600 to 700 products.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    seems the reviews are right

    I bought this 2m cable despite reading the reviews, it becomes braided at the base of the lightning connector, it's tearing off the joint and soon will be desting for the bin.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Design fault of cables

    I am now on my 5th genuine apple lightning to USB cable, 3 one metre, 3 two metre. Every cable has split at the Lightning end, exposing the wires. So far I have spent £145 on cables! Absolutely disgusting. When are you going to design a cable that doesn't split, or cost a fortune.

    I am a very careful user, so it is not as if I am a rough handler.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Not as described

    These said genuine Apple?
    When used oh iPad they charged,eventually. Try to use the iPad whilst connected impossible. All sort of strange events,typing all over the place and many other odd events with jig saw puzzles. Streaming almost impossible, all in all a total failure.
    This only seemed to happen since last update.i wonder did Apple slap on a nasty file to prevent anything other than Apple genuine leads work.
    Some time ago I bought a new plug for iPad which looked like the real thing, the iPad overheated and when I took it into an Apple shop the were able to identify the plug as a fake. So into the bin it has gone.i hate to admit but have had to pay the price for the real item!, it hurts but having to pay for a new pad would be worse.

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Also confused

    I have had a similar experience to "confused" who wrote that after a while the cable seems to fall out with the charging plug. My one star is for the original apple 1m cables, I was on here to decide whether to buy the 2m cable. My Apple cable lasted for a shorter period than cheap generic replacement products I've had but all only seem to last for a short time. After buying several cables I thought my phone had eventually died after the most recent ios update as the battery was on red and refusing to charge. As my last cable cost £1 I was thinking I'd try another genuine Apple product. After reading the review "confused" I've now tried connecting all the cables I've had to the computer and they work just fine, but don't work with alternative charging plugs that successfully charge up other devices. It seems inexplicable, maybe the USB connections become loose in the plug but are fine on the computer, who knows. Now I know the solution isn't buying more and more charging leads I won't bother for now but will need to sort something out for holidays where I'll have to use a plug and not a computer. The funny thing is that the plug doesn't seem to be faulty as it usually works with a new cable....but only for a few months before failing, very strange.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Confused

    I've had my iPhone 5 for a couple of years now and the phone itself has never given me any problems. However, if I had a pound for every time I've had to buy a charger I'd be a very rich lady. It seems to me that after a couple of months the phone and the chargers fall out with each other. I get a message informing me the charger is not compatible or it just doesn't work at all. And yet - the strange thing is - if I connect those very same cables to my laptop - hey presto! The phone will charge. This is the same with charging docks. They work every time. So I'm wondering - maybe it's not the cable. The issue could be the relationship it has with the charging plug that causes the problems. If it isn't, how is it the very same cables charge the phone while connected to the laptop? So, I tried another charging plug. Nope. Not a chance.

    So, judging from my own experience, it seems that after a few weeks/months of use, the cables - Apple or otherwise - will eventually stop charging when connected to a plug, but will continue to charge when connected to a laptop. I hope this helps and maybe Apple can look into it.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Genuine review! Cable awful!

    Firstly I will say that I bought my first apple product two years ago! Mini iPad 11. I love it!!!! Now to the USB cable! I am on My third cable in 2 months! They work for a while but then they no longer charge until I firstly turn my iPad off, then plug in the charger. Then I have to turn it off again before it charges! Now what's that about? I don't mishandle the cable. I wondered was it anything to do with updating the latest IOS? Maybe just coincident but it seem to stop working after these updates??? If you haven't had problems with this cable you are very lucky!!!!

    12 of 25 people found this useful

  • 1.0 out of 5 stars

    Lightning to USB Cable

    how can apple put there names on these cables is beyond me. there atrocious at the price i have starting to use belkin cables much better quality and price.

    15 of 29 people found this useful

  • 1.0 out of 5 stars

    Useless charging cable shame

    This is 4th one in 1 year ... What a shame APPLE !!! These cable are temperoary it keeps on breaking .... Such a big name but these cable are not a good inprection on their every so big Name......Good luck ...

    17 of 26 people found this useful

  • 1.0 out of 5 stars

    IM AM DISCUSTED

    this is my THIRD cable as they continually break after having them for a very short amount of time! i will not be purchasing an iPhone when i get a phone upgrade simply because i am not willing to spend another £75 on cables!

    22 of 34 people found this useful

  • 1.0 out of 5 stars

    poor product, questionable service

    very poor quality (especially for the excessive price) My latest has lasted less than 6 months, and is the 4th cable ive had to replace. I returned it to the store today and was told I was not using it correctly, and I should never use the ipad while its plugged in! Really??

    The review pages are littered with poor quality reviews for these cables, Apple need to improve the quality.

    16 of 25 people found this useful

  • 1.0 out of 5 stars

    Poor product

    I am on the phone with Apple just now arranging for the collection and replacement of a 2m iPhone lightning product, which is no longer working. Actually my standard length cable has just broken as well. Well at least Apple seems to be replacing them for free. Of course, I would rather that these products didn't break in the first place.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Are the individuals posting 5 star reviews being paid?!

    I find myself here AGAIN in search of a new charger cable, and this situation is now beyond the point of comedy. I have purchased numerous chargers over the last 6 years or so that I have had an iPhone and in my honest opinion, considering the size and success of the company, the quality is abhorrent. I have never had an issue with my Macbook charger, however i wish the same could be said for my phone. I am not aggressive with my cable, nor am I using it to tow any cars as one reviewer remarked. I find it infuriating that this is such a regular occurrence. Not only have i purchased 4 new chargers in the last 6 months alone, but this is a common occurrence for many iPhone users. I think those remarking that their chargers have been nothing but perfect should be incredibly grateful, opposed to pointing the finger at those unhappy with the quality. I would much rather have no problems and no complaints, if only my chargers felt the same way. Is there any harm in trying to improve on a product that clearly has mixed reviews from loyal customers? I'm soon due my upgrade and I am seriously debating whether or not to continue with the iPhone at all because of this.

    15 of 21 people found this useful

  • 1.0 out of 5 stars

    There has to be better

    The cable lasted less than a year. It's an insult to the consumer to provide a vital accessory of such poor quality and then charge so much for a replacement. I am not sure my next tablet will be an iPad.

    26 of 28 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    I have had 6 chargers and all of them are weak and poor quality, then end up breaking so easily I want my money's worth and I'm not happy at all

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Fragile and 80% too expensive

    Both the most delicate and expensive cable I've ever had the displeasure of needing to use (and replace, due to its quality). Believe the anti-hype.

    22 of 24 people found this useful