• 1.0 out of 5 stars

    Over priced, poor quality

    • Written by from chadderton

    Waste of time, waste of money. I'm now on 5th cable!!! All have slit and stopped working, and no I haven't over used them!!! Apple needs to drop the price of a needed but poor quality item!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    A disgraceful product

    • Written by from Harlow

    I am so tired of replacing iPhone/iPad chargers. We have in our house 6 apple products but never more than 2 chargers working at a time
    It's about time Apple designed a cable that is built to last.

    I have spent a fortune on cables and I am seriously considering changing to an android phone if the problem with cables isn't fixed soon.

    Come Apple sort this out. Instead of working on another iPhone get some of your technical guys to fix this issue. Or at least make the price of replacements a lot cheaper.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Are you willing to buy a new cable every 6 months?

    • Written by from Nova Iguaçu

    Because that's what will happen. I just don't understand how Apple can build and iPhone in all it's complexity and fails to bring a reliable cable to us.
    It's just a cable! Why can't you build one that actually works for a while??

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    hopeless cables

    • Written by from grays

    Apple cables are very poorly specified. The strain relief is insufficient and the cable sleeve wears easily. They have been like this since I first had an iPhone 3G. Lightning cables have not improved the reliability at all. I am constantly throwing out failed cables and buying replacements.

    It really is time Apple addressed this. It's a joke.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Consider changing to Android

    • Written by from bristol

    I've never previously owned a phone that lasted longer than the charger. But my I-Phone 5 has just been one long story of terrible cables. The one that came with the phone just stopped working after a few months. I've tried cheap ones, which periodically get blocked by Apple. But today my patience has been blown. Having bought two expensive chargers which were sold as certified in an attempt to avoid 'cable not certified message' they both stopped working at the same time. No doubt some upgrade that I've not been warned about. If Apple can't produce a charger that works then it is totally unfair not to let you buy one that does. I've now got a dead phone with no means of charging. I was considering buying the new I-Phone when it comes out, but I will seriously consider changing to a phone with a reliable power supply as that is basic.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from York

    Had my iPhone 5c for only two weeks and the charger has already broken! The wire has come out of the actual charging component that fits into the phone, exposing the copper wires. Very dangerous! Turned it off straight away, preventing a possible serious accident. Not impressed, Apple.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Poor engineering design

    • Written by from gravesend

    Might want to consider and arrange customer priorities when designing a product. You seemed to have poorly evaluated the customers needs on cable specification of life expectancy. Have bought several cables now didn't realise there was a monthly subscription fee of one cable per month for charging my phone.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    This wont come as a shock

    • Written by from Chipping Sodbury

    I am now on my 5th cable in 15 months. My phone spends most of its life sat charging on my work desk, so its not unusual usage. Yes Apple will "occasionally" replace the cable FOC, but put simply, the cable is not fit for purpose. Unfortunately I cannot foresee a change to this issue, as its all about the %'s of faults with Apple. It would however be useful if they could at least reduce the price of the cables to reflect the quality of the product.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    rubbish... i mean really really rubbish

    • Written by from Alton

    have gone through about 20 of these, all the apple ones have failed for x4 iPhones, x3 iPods, x1 iPad.... replacement ones have broken... complete and utter rubbish and overpriced for the quality... doesn't seem to do any good writing reviews because they just do not last... we need these cables yet they are so bad!!!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Shocking charger

    • Written by from Littlehampton

    Pun intended, but on a serious note, this is such a terrible charger, everyone has the same issue with the cable splitting at the top of the lightening port.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    let down

    • Written by from Taunton

    I feel completely let down by Apple as I have bought many of their products but the lighting cable to my iPhone 5s (and both my daughter's iPhones) have failed to work for no reasonable reason, on more than one occasion. To replace these cables are not cheap £15 a time! This is the most usless piece of equipment ever and I feel Apple should seriously look into producing a new charger free of charge to all that are forced to use this useless lightning cable - it is seriously not fit for its purpose!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Inverness

    I seem to be very lucky -- other people report their Lightning cables becoming unusable after as little as a month, whereas mine seem to last 3-4 months. Which is still appalling. But at least our local Apple reseller is willing to replace them. And I hear that Apple stores replace them no-questions-asked. It's still a shame that such high quality phones and tablets are let down by such terrible cables.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Very poor quality

    • Written by from London

    Very poor quality had sevral probleme with this cable.not charging properly the quality should be high comparing to the price device

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    DISGUSTING quality.

    • Written by from Ruislip

    Never before have I been so INFURIATED by Apple. I have been through FOUR of these Cables in the last FOUR MONTHS. The quality and design of this product is truly pathetic, how can Apple be charging such an extortionate price for these horrendous leads which appear to only last up to a month. Might I add that all four leads, of which are still in my possession,appear to be in PERFECT condition on the exterior, though each one has failed due to obvious internal reasons of which I do not know. As if to frustrate me further, after the purchase of my mac pro for Christmas, within a month of having the product, the same issue has arrived with my charging lead. This is becoming trdiously repetitive and I can honestly say that I will not be upgrading my iPhone to the newest model this continues to happen. I am NOT the kind of person who can afford to shed out 15-20 pound on each new lead I must order to maintain the use of my iPhone. Apple's reputation is truly going to be at stake if they do not do something to compensate those of whom this issue has affected and for the clearly inevitable problems for the future.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    two cables broken so far

    • Written by from Lincoln

    Lightning cables are poor design both my Ipad and Iphone cables have broken at juction with the connector (both at same place)
    I had an old Iphone 4 cable lasted 3 years.
    these new cables dont last more than 6 months.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Refunds should be given

    • Written by from Whitley bay

    I now have 3 of these cables broken - within 6 months. The simple fact is that they are poorly designed and always go in the same place - just beneath the connector into the device, where the cable element starts. It doesn't like being bent and there is a connection issue that develops after a period of time.

    Not good enough for Apple and refunds should be given to those that are being forced to shell out on new cables. This isn't a consumer or care issue, it is a design flaw.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    What a joke

    • Written by from Southampton

    Useless cable always becoms faulty

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Cable gone AGAIN!!!!!

    • Written by from London

    Something so simple yet you cant seem to listen to your customers and make the necessary design tweaks to ensure this product works. It is no secret that the cable casing is so delicate that it cannot withstand normal wear and tear so why have you done nothing about it??? USELESS!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Lightning cable

    • Written by from Norwich

    Would like to give no stars..this cable is not fit for purpose and should be redesigned...I have had to replace my cables several times wich is unacceptable especially as I charge my devices in the same place each time so the cables have had minimal handling..come on Apple sort it out!!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Shockingly poor design, poor quality & overly priced

    • Written by from Stonehaven

    Rubbish, rubbish, rubbish!! I've just spent over £700 on a new iPhone and I can't charge the blimin thing!! Having dealt with the same faulty cable issue with my previous iphone for over a year where I was forced to purchase a new cable every couple of months, I was hoping Apple would have sorted this issue by now but the lighting cables are as dodgy as ever. I completely regret buying another Apple phone simply because of this issue. It's like throwing money down the drain, £15 to be exact, every time the cable decides to stop working or my phone decides that it 'doesn't support this accessory'. I used to rely on my phone for such things as receiving and making calls, sending messages, using the alarm clock to get me up for work etc but not any longer as I can never guarantee that my phone will have any power. I've spent thousands of pounds on iPhones, iPads and iTunes but now I really wish that I'd gone for a Samsung phone for a stress free "being able to use my phone type thing" life.
    P.S Up until they die, my charging cables are treated with much love and preciousness. I don't abuse them and my last cable still only lasted 10 weeks. I quite simply don't understand how Apple can make something as technical and advanced as an iPhone but can't make a simple cable that works and can withstand normal wear & tear. Sort it outApple!!!!!

    12 of 13 people found this useful