• 2.0 out of 5 stars

    This channel is no longer available

    • Written by from South Shields

    The software provided looks great but the channel just disappears with the above message Elgatos advice is to restart...this happens in the middle of recording as well as whilst watching. No problems with signal as TV on the same amplifier does not drop out. Shame really as I was very impressed with the software. Email response from tech support was just to tell me to report it to tech support ?

    18 of 22 people found this useful

  • 5.0 out of 5 stars

    The best there is

    • Written by from LONDON

    I've been using the EyeTV Diversity for several years now, and it's fantastic, especially its ability to record two different programmes at the same time.
    The signal strength meter in the software makes it very easy to move the antennas around until you find the best possible position.
    As I live in a good reception area, I have not been able to test its ability to use the two antennas to boost weak signals instead of running two channels in parallel.
    It is also very easy to do decent edits of recorded programmes in the software, in order to remove ads before exporting to iTunes for upload to my Apple TV. If I want to spend time on doing better edits, I just export it as mpg2, then convert it to QT with MPEG Streamclip, and then import it it to FinalCut.

    The only "drawback" is that it doesn't do DVB-T2, i.e. terrestrial HD TV for the UK. Elgato will undoubtedly offer DVB-T2 eventually, but I'm not enough of a geek to know if that would require new hardware or just an upgrade to the brilliant Elgato software. However, even if a new hardware purchase will be required, it's an inexpensive way of getting HD TV programes!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Superb reception

    • Written by from Douglas

    I was a bit sceptical about how this device would work as we have rather poor reception where we live. In practice the 2 aerials work well together to give what to all intents and purposes are perfect pictures on our iMac. The software works well and recording is easy to set up. The final good bit for us is that conversion to other formats is easy to do so we can time shift programmes to our Apple TV.

    24 of 32 people found this useful

  • 5.0 out of 5 stars


    • Written by from LONDON

    Having just replaced my Macbook Pro + TV combination with a iMac 27" I was not sure which of the Elgato products to buy. I went for the Diversity in the end.
    There have been many complaints about this product and reception. I am using a indoor ariel bought from Dixons and the first time I picked up 89 channels! And the signal strength seems to be full-bar. By the way, I live in Portsmouth. Not totally built up like London, but still urban.
    Simply put, if you require Digital TV (and radio) then I would suggest you cannot go wrong with this product.
    You may need to download the PDF manual from their websites as the instructions in the box are rubbish!

    22 of 25 people found this useful

  • 4.0 out of 5 stars

    EyeTV Diversity 2008

    • Written by from Hanwell

    I recently bought a TubeStick tuner but sent it back because the software "The Tube" did not match my expectations. TubeStick is cheaper and delivers really great video quality but the software lacks of few important features such as a overlayed program guide which makes it impossible to read it from the couch.

    So I replaced it with an EyeTV Diversity.

    First notice compare to the TubeStick is I was able to get few more channels (21 on with TubeStick and 29 with EyeTV Diveristy).

    Second notice is the video quality EyeTV Diversity is much less than with TubeStick. I was really amazed by the DVD like quality of TubeStick and EyeTV was just like watching VCD lacking of sharpness and having compression artifacts. But it is still decent and unnoticeable if you watch from the couch (at a distance, which is usually how I watch it).

    EyeTV Diversity includes two internal TV tuners and you can connect one antenna to each. In the preferences you can set how those two tuners are working together:
    - in Diversity mode, the two tuners are set to the same frequency and a DSP will generate merge the two signal and generate a better signal. For me this is working inconsistently. Some channels were much better some others are just worse.

    - in Dual Tunner mode, the two tuners are independent, which allows you to watch two channels at the same time either as picture in picture or with two separated windows. You can also watch one channel and record another one. In this mode I've noticed that channels that don't work on Diversity Mode have one tunner in 100% quality and the other at 0%. If I move the 2nd tuner's antenna to get 100% quality then the channels works perfectly in Diversity Mode.

    - in Single Antenna mode, as its name indicates, only one tuner/antenna at a time is used. But it seams that the software will use the tuner that have the best signal quality which to my experience works much better than the Diversity Mode. I could set antenna one to get a really good signal for one channel and 0% on the other tunner. But that second tuner delivers 100% quality to other channels. In that setup I have an antenna pointing to one direction to be optimized for some set of channels and the second antenna is pointing to an other direction to be optimized to another set of channels, EyeTV then will pick the best tuner for each channel. I've now managed to get 65 channels (53 free ones)

    Recording with EyeTV 3.
    - one feature missing with EyeTV 3 that I would like to see is the one of The Tube software: as you watch live tv, you could rewind from the beginning and get the software to record from that moment. Sometimes you don't know if a program is good until you watch it and would like to record and watch again later.
    - one hour recording is using 3.3GB of disk space
    - recording quality is as good as what you see live
    - scheduling future recording is just great with a good search feature

    The program guide is just cool, especially the overlayed one, it's clear and readable. But I would love to see the software updated with a menu that is a bit like Freeview boxes: program guide on one side, small preview of the channel on the other side and a description of the selected program underneath it.
    On the current overlayed program guide, you need to select the program which brings you to another screen where you can decide to view the description, record or watch it now. Would be cool to see the description as you navigate through programs.

    The iPhone app is great, you can even watch live TV via 3G (need good signal though). You can view the program guide and add recording schedules. Image is sharp! But the quality is fixed so you need a really good 3G signal unless you buy their Turbo encoder hardware.

    Subtitles are also very readable.

    19 of 26 people found this useful

  • 4.0 out of 5 stars

    Good tuner and software

    • Written by from DRIFFIELD

    Connected to my Mac Mini and installed without any problems, good picture and sound quality. Only used the ariel on the house but any tuner with the small supplied ariels will struggle so I haven't bothered. I control the software from a mini bluetooth keyboard so can't comment on the remote eating batteries either.
    Records programs as advertised including switching on the Mac Mini from standby so no problmes there, slight juddering on certain parts of playback but I think that was due to the Mac Mini starting to do something else in the background. Recorded files can be copied to NAS drive and then played back through PS3 also which is a bonus.
    Have downloaded the iPhone app so now need to get that set up, currently won't connect through my router but I'm sure this is just a configuration issue. Then see how well it works with the Elgato Turbo H.264 HD, so I may well edit this post.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    No signal

    • Written by from Birmingham

    So far deeply unimpressed - absolutely zilch signal so no channels in Birmingham UK. Will be returning it to the Apple Store

    11 of 24 people found this useful

  • 3.0 out of 5 stars

    Connection Issues

    • Written by from Norwich

    Reading through the reviews connecting to a TV service seems to be all or nothing. I appear to have fallen into the nothing category! I have moved all over the house and up into the attic with no joy. There is clearly a Freeview service in Norwich but I don't know why I can't 'see' it. Perhaps Elgato need to publish some criteria to help with your purchasing decision. At the moment their product is like the girl who had a little curl.

    PS software looks excellent!

    7 of 13 people found this useful

  • 1.0 out of 5 stars

    utter rubbish

    • Written by

    This is not my first eyetv product. Hence why I bought again. But this is rubbish. The two arials that come with it are too small. And when plugged in to a house arial I can't watch and record different channels. The remote eats batteries with hours.
    Stay away from this product.

    19 of 31 people found this useful

  • 2.0 out of 5 stars


    • Written by from CAMBRIDGE

    Bought one of these yesterday from my local Apple Store. Thought I was paying more for a superior indoor reception, but turns out that even in the room in the loft with clear view of the sky, two aerials aren't picking up a single channel.

    Then swapped for an EyeTV DTT Deluxe, £20 cheaper and much smaller for the laptops especially the MacBook Air. used an extension lead to place the little antenna on the roof. Perfect reception. EyeTV itself is good and the software is state-of-the-art, but JUST DON'T BOTHER WITH THIS PARTICULAR MODEL please! It's £90 and I doubt it makes any noticeable difference to the £50 basic DTT which the only difference with the Deluxe version I swapped for is the size and use of the bigger standard socket.

    20 of 30 people found this useful

  • 5.0 out of 5 stars

    Great TV on your iPhone or iPod Touch

    • Written by from Telford

    I purchased this product to allow me to catch up on my TV viewing when I wanted to without the kids hogging the SKY+ with Tom & Jerry & The Simpsons!!

    I have an loft mounted aerial which I plugged straight into the EyeTV Diversity USB Stick with the supplied Diversity connection allowing two channels to be viewed or recorded at once. I have to say within 5 minutes of opening it was up and running and the supplied EyeTV Software installed and configured. Fantasticly easy and great quality picture.

    After a few minutes of going through the options I noticed the option to automatically convert all recordings and publish them on an internal website with no configuration to worry about. I altered the settings and clicked the option to convert for iPhone H.264 640x480 and to automatically convert when recorded and publish.

    After a few recordings I then when onto both my iPhone and iPod Touch and over the WiFi browsed the advertised URL. Fantastic, I got a website with all of my recordings in a list which when clicked allow me to stream the recording to my iPhone with brilliant quality picture and sound. I then opened up a port on my firewall to direct external traffic to the website and then was able to view the same recordings over 3G on my iPhone from anywhere!!

    Lastly, I already own another Elgato product called the Turbo.264 HD encoder which works with the EyeTV Software and decreases the time to convert a recording by approx 40%-50%. Highly recommended.

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    Low Signal Quality

    • Written by from WATFORD

    I really wish it worked, but it didn't.

    I managed to get a total of 1% Signal Quality when it was plugged into the main ariel in the house, but 0 when using the ariels provided.

    I also tried it when travelling up the M40 & M6 - nothing:-( Am gutted.

    18 of 32 people found this useful

  • 4.0 out of 5 stars

    Happy Hector

    • Written by from Bratton Fleming

    I've been using this product for about a year and have found it does everything it says on the box.

    My only criticism is of the aerial cables.
    Proportionally they are too heavy, for nearly all my requirements they are also too short.

    Otherwise, it really is a fantastic product.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from London

    Claims to pick up reception "deep indoors" and in "poor reception areas". I live in central London, at the top of a building and in a fairly good Freeview reception area. The supplied aerials fail to pick up a single channel. Don't waste your money on this product.

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Definitely not worth the money

    • Written by from Brighton

    A fantastic piece of kit but only if you happen do not have a home. Indoors it simply does not work. I tried on three locations and on all it is the same: 0 channels found! Yet outdoors it picks some 80 channels. I bought this piece of kit to replace an older one I also got from Elgato, the EYE TV200, but the latter with a small indoor antenna picks up to 3 channels. Is Elgato moving backwards?
    I know that info on the packet often exaggerates the abilities of the product but maybe they use the same outer packet for the UK and the US, where perhaps signal intensity is stronger. If so they really should have tested this around the UK before launching the product.

    16 of 24 people found this useful

  • 2.0 out of 5 stars

    good software... terrible antennae

    • Written by

    the eye TV software is great and easy to use but the reception from the antennae is so frustrating. I am in a good Freeview area and instead of trying to move the antennae to different areas of the room, i find myself moving around and standing on one leg in order to get BBC. definitely recommend the software but your gonna have to invest in a better antenna.a frustrating purchase seeing as you already have to pay a lot for it but i can see the potential of it being worth it if i can make it work.

    12 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by from NORWICH

    Doesn't work basically. Advertised as able to pick up signal indoors and in areas of poor coverage - but doesn't. Might work if connected to a roof/main aerial but that's not the point. Frankly, feel a bit ripped off.

    20 of 29 people found this useful

  • 5.0 out of 5 stars


    • Written by from Leeds

    This tiny little Digital TV receiver has transformed my life! The method by which I can find programs and then save those searches as 'smart folders' is so far ahead of what you can do with the larger set-top digital boxes from Sky or Virgin, but the ability to stream those recordings to my iPhone, no matter where I am in the world, from the built-in web server is the icing on the cake!

    There's also a simple editor you can use to crop out all the commercials from your recordings. You might want to invest in the turbo.246 dongle if you're going to be doing that a lot, as it speeds encoding by 3 or 4 times.

    Slightly fiddly in some respects as when opening a new channel from the guide, it does so in a new window rather than replacing the current window (which is what most people would want), but this can be corrected in the preferences.

    Also, you really need to plug this in to your external roof aerial, as the tiny supplied aerials are next to useless unless they have line-of-sight to your nearest transmitter.

    Finally, when listening to digital radio, the signal very occasionally 'hiccups'.

    But these are tiny distractions... it's really a stunning product.

    19 of 25 people found this useful

  • 3.0 out of 5 stars

    Good, but not very sensitive

    • Written by from Maidenhead

    What could be an excellent product has one or two issues. The supplied antennae didn't pick up any channels in my upstairs room. With the main aerial feed which is fine for other DVB-T receivers it couldn't find the multiplex carrying ITV and Channel 4, though it did find 220 other channels!
    Changing channels with the remote control in full screen mode sometimes switched the display to thumbnail size.
    After using EyeTV I was unable to use PreView to read a PDF document because the menu bar was completely screwed up and I had to reboot (Macbook Pro/10.5.5).
    But for watching TV if you've got a good signal it's fine. I haven't tried the recording facilities yet.

    11 of 14 people found this useful

  • 5.0 out of 5 stars


    • Written by from DUBLIN 6

    I recently purchased this device & it has lived up to all the previous 5 stars reviews.
    I live in Dublin & I am getting excellent reception, using the supplied antennae, from the trial Irish digital service. This service is using the H.264 codec. The picture quality on my 20ins iMac is superb.

    15 of 17 people found this useful