iPhone Support

iPhone Repair - Battery & Power

Find out how to get repair service for your iPhone.
iPhone Repair-iPhone Battery and Power

Battery & Power

Is your iPhone battery draining too quickly or not holding a charge? Try restarting it first. You can also adjust several settings to extend the battery life of your iPhone.

Restarting your iPhone

Hold down the Sleep/Wake button on the top or side of your iPhone, then drag the slider to turn it off. Press the button again to restart.

Request battery service

If your iPhone battery won’t hold a charge, click or tap below to start a service request. Options for battery service include chatting with Apple Support, making an in-person appointment with a Genius at an Apple Retail Store, and more.

Apple may run diagnostic tests on your iPhone to determine if the battery is defective. If your iPhone has been accidentally damaged or needs other repairs, you may need to pay an additional fee for service.

How long will it take?

After you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in approximately one week. A replacement iPhone will be new or equivalent to new in both performance and reliability.

What does battery service cost?

Your Apple One Year Limited Warranty includes replacement coverage for a defective battery, and there is no charge if your iPhone is covered under warranty or an AppleCare product. You can check your coverage by entering your iPhone serial number.

About consumer law

Separate from your Apple One Year Limited Warranty and AppleCare product benefits, the EU statutory warranty provides additional coverage for your iPhone. Learn more about your consumer law rights.

Out-of-warranty battery service cost:

All iPhone models: £59
Plus a £7.44 shipping fee if this service requires shipping. Fees are in British pounds sterling and include VAT.