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Monthly Gift FAQ

If this information does not answer your question, please email us using the form below.

How do iTunes Store monthly gifts work?

On the first of each month, a set amount of money is credited to the recipient's account. This amount is billed to the giver's credit card. Any unspent credit rolls over from month to month. You can cancel or suspend the monthly gifts at any time.


How do I set up a monthly gift?

To set up a monthly gift, you will need to have the latest version of iTunes installed and an iTunes Store account with a valid credit card on file. You will also need the recipient's email address. Note: Your recipient must have a valid unique email address.


How do I view the monthly gifts I established?

You'll need your iTunes Store account name and a computer with iTunes installed. Click the link below and we'll take you to the screen to view your current monthly gifts.


How do I cancel or suspend a monthly gift?

You'll need your iTunes Store account name and a computer with iTunes installed. Click the link below and we'll take you to the screen to cancel your iTunes Monthly Gift. Your monthly gift will be canceled the same day.


How will the recipient be notified?

When you set up a monthly gift, the recipient will receive an email with specific instructions on using the monthly gift. It's very important that we receive a valid email address for your recipient. If your recipient has multiple email addresses, check with them to see which address you should use.


When will I be billed for the monthly gift?

You can choose to send the first monthly gift payment right away or wait until the first of the month to send the first monthly gift payment. After that, you will be billed for the monthly gift on the first of the month.


What can I buy with my new monthly gift?

iTunes Store Monthly Gifts can be used to purchase music and audio books from the iTunes Store. At this time, we cannot accept monthly gift funds for purchases on the Apple Store.


My monthly gift credit didn't arrive this month.

If your monthly gift unexpectedly stopped arriving, the card holder's credit card may have expired. iTunes will send an email to the card holder automatically alerting them to this issue. Next, check to make sure you sign in to the iTunes Store using the Apple ID the purchaser specified when they set up the monthly gift.


Does the recipient need to have a credit card?

No, if you are the recipient, you do not need a credit card to use your monthly gift. If you do not provide your credit card information, you will only be able to purchase up to your allowance limit each month. If you do provide your credit card information, you will be able to purchase above your monthly gift limit. Your credit card will be charged for the difference.


How much money is left on my monthly gift?

When you are signed in, your monthly gift balance is in the upper right hand corner of your iTunes Store window next to your username. Unused monthly gift funds roll over from month to month.


Can I move my monthly gift to a different account?

Monthly gifts cannot be moved from one account to another. To access your monthly gift, you must sign in with the iTunes Store account specified when your monthly gift was set up.


Email iTunes Store Support

Send our support team an email using this form. We will send our reply to the email address you provide within 48 hours.  *Indicates required field.

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