The AppleCare Protection Plan for iPad provides up to two years of expert telephone technical support and additional hardware service options from Apple1.
When you purchase the AppleCare Protection Plan, just one phone call can help answer questions related to iOS, iCloud and Apple-branded iPad apps. And if you need a repair, Apple experts can help set up Express Replacement Service on the same call. You can even get local repair service when you visit other countries in the EEA and Switzerland2.
AppleCare Protection Plan benefits are in addition to a consumer’s right to a free of charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights however, various factors may impact your eligibility to receive these remedies. For more details, click here.
Because Apple designs the iPad, the iOS and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Express Replacement Service
If you need a repair, the AppleCare Protection Plan provides Express Replacement Service, which is designed to reduce the amount of time you are without an iPad. And if you travel within Europe, you can get local Apple service in Apple Retail Stores and Apple Authorised Service Providers throughout the EEA and Switzerland. Service coverage includes the following:
- Your iPad
- AirPort Express Base Station, AirPort Extreme Base Station and Time Capsule4
- Included USB cable and power adapter
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps