AppleCare+ for iPad is an insurance product that provides expert telephone technical support1 and up to two years2 of additional hardware coverage, including up to two incidents of accidental damage, each subject to a £39 excess fee3
AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here
Because Apple designs the iPad, iOS and many applications, the iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Express Replacement Service
- Local Apple hardware service when travelling within Europe
With AppleCare+, you get repair or replacement coverage for your iPad that includes up to two incidents of accidental damage, each subject to a £39 excess fee, and coverage against battery depletion of 50 per cent or more from original specification. Coverage includes the following:
- Your iPad
- Included USB cable and power adapter
With AppleCare+ for iPad, Apple experts can help troubleshoot issues with your iPad, iOS, iCloud and Apple-branded iPad apps4:
- iOS and iCloud
- Wireless networks
- Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages
For complete product details, please see the AppleCare+ Policy Summary, Terms and Conditions and Apple’s Terms of Business.
AppleCare+ must be purchased within 30 days of the date you bought your new iPad. If you did not purchase AppleCare+ with your iPad, you may purchase it by calling the AppleCare Contact Centre. To buy AppleCare+ from the AppleCare Contact Centre, you will be required to verify your purchase date and run a diagnostic to confirm that your iPad has no pre-existing damage. If you are resident in the UK, you may also purchase AppleCare+ at an Apple Retail Store within 30 days of the date you bought your new iPad. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPad purchase date and confirm that your iPad has no pre-existing damage. Find an Apple Retail Store.
For more information, read frequently asked questions.