AppleCare Protection Plan

AppleCare Protection Plan for Mac or Apple Display

Every Mac and Apple display comes with a one-year limited warranty1 and up to 90 days of complimentary telephone technical support.2 Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct access to Apple Expert telephone technical support for questions on a wide range of Mac topics, including video chatting, connecting to Wi-Fi, using Mac OS X operating system, how-to questions about iLife and iWork and more.

Extend your coverage to three years of service and expert telephone technical support

Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided under consumer law. For details,
click here.

One stop for service and support

Because Apple designs the computer, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage3
  • Onsite service
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorised Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule4
  • Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac and Mac mini)
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in camera, mic and speakers
  • Included power lead

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    Mac support

  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting

Buy the AppleCare Protection Plan for:

iMac

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MacBook Air

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MacBook

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13" MacBook Pro

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15" and 17" MacBook Pro

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MacBook Pro with Retina display

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Mac mini

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Mac Pro

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Apple Display

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Important notes

AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here

The AppleCare Protection Plan can be purchased only while your Mac or Apple display is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.

For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.

For more information, read frequently asked questions.

  1. Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here.
  2. Local fees may apply
  3. Availability of each option depends on country in which service is requested and location of Apple Authorised Service Provider. Terms apply, please check Terms and Conditions for details and availability. Apple may also request that the customer replace components with readily installable parts.
  4. The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms and conditions at www.apple.com/legal/applecare/appgeos.html.