AppleCare Products

AppleCare Protection Plan for Mac or Apple Display

The AppleCare Protection Plan for Mac or Apple Display provides up to three years of expert telephone technical support and additional hardware service options from Apple1.

When you purchase the AppleCare Protection Plan, just one phone call2 can help answer questions on a wide range of topics, including how-to questions about iLife and iWork and more. You can even get local repair service when you visit other countries around the world.

AppleCare Protection Plan benefits are in addition to a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights however, various factors may impact your eligibility to receive these remedies. For more details, click here.

One stop for technical support

Because Apple designs the computer, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Onsite service
  • Local Apple hardware service around the world

Additional Apple hardware service options

The AppleCare Protection Plan provides up to three years of additional hardware service options, both parts and labour, from Apple-authorised technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort3
  • Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac and Mac mini)
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in camera, mic and speakers
  • Included power lead

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    Mac support

  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting

Buy the AppleCare Protection Plan for:

iMac

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MacBook Air

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13" MacBook Pro and 13" MacBook Pro with Retina display

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15" MacBook Pro and 15" MacBook Pro with Retina display

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Mac mini

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Mac Pro

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Apple Display

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  1. The AppleCare Protection Plan must be purchased within 12 months of the original purchase date of your Mac or Apple display and provides up to three years of additional service options from the original purchase date of your Mac or Apple display. AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here.
  2. Local telephone fees may apply. Availability of service options depends on country in which service is requested and location of Apple Authorised Service Provider. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. Apple may also request that the customer replace components with readily installable parts.
  3. AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms and conditions at www.apple.com/legal/sales‑support/applecare/appgeos.html.

For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.