Get training from the Apple experts, then become one yourself. This in-depth training programme covers the spectrum of knowledge you need to become an Apple-certified technician. Learn the essential skills for troubleshooting Mac hardware and Mac OS X.

AppleCare Technician Training provides all the information you need to prepare for the Apple Service Certification exams for desktop and portable systems. This easy-to-use, self-paced programme includes training materials, diagnostic tools and extensive information from Apple’s own technical library. Most importantly, the Macintosh service training curriculum was developed by the people who know Apple systems best.

Easy-to-use, self-paced technician training

AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies and includes Apple-developed diagnostic tools to help you diagnose and prevent problems (1). The modules cover such topics as general computer terminology, Apple-specific computer architectures, and Mac troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.

Up-to-date web-based resources for one year

Extensive reference materials based on Apple’s own technical information are available online through AppleCare Service Source (1). Here you’ll find vital resources including basic servicing information; troubleshooting flowcharts; adjustment procedures; take-apart, upgrade and repair processes; product specifications; and exploded-view diagrams. Through AppleCare Technician Training, you receive a year of access to this online resource.

Preparation for supporting and servicing Macintosh computers

The information in the training gives you valuable background knowledge to support and troubleshoot Apple computers and selected peripherals and prepares you for the Apple Service Certification exams. Once you pass the exams, you’ll have a competitive advantage in the job market as an Apple-certified service technician (2).

(1) Use of diagnostic software and access to AppleCare Service Source is subject to acceptance of separate Terms and Conditions.
(2) The use of AppleCare Technician Training materials and the successful completion of Apple Service Certification exams do not imply any authorisation by Apple to perform repairs or to conduct business directly with Apple or on its behalf. Results from Apple Service Certification exams are used by Apple Authorised Service Providers to assess the competence of repair technicians seeking employment in servicing Apple computers and selected peripherals.