AppleCare+ for Apple Watch

Apple Watch & Apple Watch Nike+

AppleCare+ for Apple Watch and Apple Watch Nike+ is an insurance product that provides up to two years of expert telephone technical support1 and hardware coverage,2 including up to two incidents of accidental damage, each subject to a £49 excess fee.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on the original purchase date of your Apple Watch.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

Apple Watch Edition & Apple Watch Hermès

AppleCare+ for Apple Watch Edition and Apple Watch Hermès is an insurance product that provides up to three years of expert telephone technical support1 and hardware coverage,2 including up to two incidents of accidental damage, each subject to a £55 excess fee.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on the original purchase date of your Apple Watch.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

One stop for technical support

Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts via chat or phone
  • Express Replacement Service so you don’t have to wait for a repair
  • Local Apple hardware service when travelling within Europe

Additional Apple hardware coverage

With AppleCare+, you get repair or replacement coverage for your Apple Watch, which includes up to two incidents of accidental damage, each subject to an excess fee of £49 for Apple Watch and Apple Watch Nike+, or £55 for Apple Watch Edition and Apple Watch Hermès, and coverage against battery depletion of 80 per cent or more from original specification. Coverage includes the following:

  • Your Apple Watch
  • Battery3
  • For Apple Watch, included magnetic charging cable and power adapter. For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock and lightning cable.

Software support included

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Apple Watch apps4:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Apple Watch apps

Important notes

Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:

  • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Retail Store (inspection of Apple Watch and proof of purchase are required)
  • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.