About the Online Service Assistant

Use the Online Service Assistant to see your available service options. Depending on your product and your location, you can:

• Order service parts for Do-it-Yourself (DIY) repairs
• Set up online service or find other available options for your product
• Check the status of an existing service request
• Check warranty status
• Download manuals for Do-it-Yourself (DIY) repairs

Even if online service is not available in your area, Apple will help you find the quickest service option for your product.

Not all product issues are hardware related. You may be able to resolve the issue by updating or changing the settings of your software. Visit the Support homepage for troubleshooting resources, discussions forums, downloads, and more.

Products Supported by the Online Service Assistant

Product		Online Service (Mail-in)	Online Parts Replacement (Do-it-Yourself)
	iMac (G4 and newer)*
	eMac*
	iPhone
	iPhone Accessories
	iPod
	iSight