• 1.0 out of 5 stars

    Not a good Choice

    • Written by from Port st lucie

    I have had to replace my case twice. I have the teal nuud case and the original case began to fall apart within two weeks of purchase. I thought what a great company they are because with out question they replaced the case right away. However, the second case began to fall apart within three months after I got it, and my phone fell into water and that was the end of that. They don't replace things they don't make. So, even though it has great reviews for other products, the NUUD case, at least for me, is not worth the money.

    0 of 1 people found this useful

  • 4.0 out of 5 stars

    Overall pleased

    • Written by from denver

    I've had this case for about 8 months and have been very pleased with it. I don't use it underwater (not sure how well it would work with a touch screen anyways), but have dropped it in a couple puddles and in the bath a couple times and did not have a problem... and in the snow a few too many times now that I think about it. More consistently, I use the waterproof feature in the shower for music and take runs while its raining/snowing without having any issues, which has been great to not have to worry about. I've had iPods die in the past because it will start randomly down pouring during a run (if you live in CO, you'll understand how fast the weather can change!), and this was the main reason I bought this case... and it has been well worth it.

    Last week I had my first problem: a cracked corner of the case from a few feet drop. Granted, I have dropped it fairly consistently and have not had a problem except for this one time. I called their customer service, and truly am beyond pleased. A couple of the letters on my serial number are smudged and aren't really legible, and the representative spent a half hour with me on the phone trying to put every combination of letters where the smudged number were until we figured it out. They provided a new one covered under warranty at the cost of a shipping fee. Seriously, terrific customer service.

    I would give it 5 stars based off of my own experience. I'm giving it 4 stars, however, because I have had friends who have dropped theirs with the phone shattering, but the case unharmed... or had issues with the water sealing. In these cases, Lifeproof does not cover any damage to the phone itself: it only covers their case. Additionally, I have a difficult time hearing some people with these cases while talking on the phone (pretty much sounds like they are down a well), but I have not had this issue myself.

  • 1.0 out of 5 stars


    • Written by from Edmonton

    I would give this a zero if i could.

    After having new iphone 6 and the Nuud case (supposed to be water proof) for 2 months, took it canoeing. Water got in the boat and on the case, sat in a small puddle for about ten minutes. Killed my iphone. i complained to life proof. Even after only having it two months the best they would offer was to replace the case. HA. No thanks. So I lost $600, plus an extra $100 for the case. And the case probably cost 50cents to make.

    ALSO, just before this happened i ordered the waterproof ipad case. got it in the mail a few days after this accident. Did the water proof test and the ipad case leaked a little bit of water too. And trust me I made sure both cases were on tight and properly.

    Life Proof is garbage. Do not buy anything from them and pass this message on to your friends. Save everyone the trouble and money.

    i would recommend Otter Box. I regret not going with it first.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Fiskdale

    This case is terrible, my second one and it's broken again. Screen has scratches, and the sound is all muffled because dirt gets in it. HOW THE HECK IS DIRT GETTING IN WHEN ITS FULLPROOF? PLUS THE SCREEN DOESNT CLEAN VERY WELL SO WHEN YOU HAVE OCD LIIE ME YOU WANT TO SUE LIFEPROOF WHEN IT ISNT COMING OFF. Don't but this case if you do you clearly didn't read this

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    can you hear me now?

    • Written by from Macomb

    Though protective this case may be, I get nothing but complaints from people saying they can't hear me!

    3 of 3 people found this useful

  • 1.0 out of 5 stars


    • Written by from miami


    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Lifeproof nuud case

    • Written by from HARTFIELD

    I have had this case just over a year now and the case has split by the silent switch so it leaks. All the soft rubber around the edge is wearing away. For the money I paid it is just not good enough. Not worth the inflated price!

    5 of 6 people found this useful

  • 1.0 out of 5 stars


    • Written by from Frisco

    This case was tested as described in the manual included in the product packaging and it tested fine. Once the phone was placed inside and re-sealed and tested, the case leaked a small amount of water at a depth 18 inches for 10 seconds. It was enough to trigger the water detection on the iPhone 6, and caused the phone to completely shut down and not work. The fine print in the pamphlet indicates they do NOT warranty against any device if their own product fails. (Class Action Lawsuit anyone?)

    I took it to Best Buy where the case was purchased, who shamefully claimed that they had no recourse other than to replace/refund the case. but the phone death was not their problem. I have a serious problem with a reseller selling a product with specific standards and promises on the packaging, then when the product fails they claim no responsibility.

    Took the phone to T-Mobile and paid the deductible of $175 for a replacement phone.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Dont buy this case

    • Written by from The Woodlands

    I bought this case for a recent trip. It was never submersed in the water and it got water in it from just being splashed even though I did the testing before I put the phone in it. This ruined my phone and the response from lifeproof was even though it say waterproof on the box they don't warranty the phone.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    hate it

    • Written by from Seattle

    Can't speak to waterproof but you will more than likely be using yours dry. It makes using the keyboard very awkward. Any characters along the edges are always either missing or just wrong because your finger will keep bumping into the case. I do not have 'freakishly large hands', just average lady hands. Second, forget about just plugging in your earbuds to listen to music or to make a quick private call. There's this awkward adaptor you have to attach first (supposedly so it remains waterproof?). Just awkward to install and then uninstall do that you can listen to music in the bus/plane/whatever. I suspect this attachment is why the mic on my earbuds doesn't actually work. I was kind of carpetbagged by the salesman into buying this one since I was about to leave town for a wedding and my kid was just graduating that night AND my phone had just died. Buyer beware! Avoid at all costs!!!

    6 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by from Covingyon

    My case was checked before I got on boat and sure enough it went in water. I could see water in back of clear case. Took it apart and totally waterlogged . This simply does not work in water. I plan to start writing letters to BBB , apple, life-proof . This is false advertising

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Not confident in the waterproofness of this waterproof case.

    • Written by from Khlong Toei

    Went swimming with the phone in my pocket properly secured in the case. Went to use it after I got out and it was totally waterlogged. DOA I'm afraid.

    Couldn't tell you why it flooded but I have always been very uncomfortable with the screen being exposed to water and have had problems before with the phone looking wet to the point where I was concerned after I took it out the case (on another occasion I had an error come up on the phone saying this accessory is not supported when there was no accessory plugged in which I know is a sure sign water is at play).

    I would use this product as a tough case that would probably save your phone if you got caught in a downpour or fell into the drink. I have used the Fre previously and feel more confident with this phone as something that I can use under the water. I also find the screen easier to use even though it has the plastic cover (and it's more protective).

    It's also almost impossible to swipe from the bottom with the Nuud as the case is too think to properly touch the screen.

    13 of 18 people found this useful