• 1.0 out of 5 stars

    Really inconvenient to use, battery degrades quickly, huge disappointment

    • Written by from Clemmons

    Unfortunately I am stuck with a 16G iPhone 5 as it is a company issued phone. I therefore am constantly running out of space so I read up on the Spacepack and thought I had finally found my solution. Unfortunately not even close. This thing is really difficult and inconvenient to use. Any time you want to access the drive you have to hit this flimsy button on the back that works sometimes...Moving and playing iTunes music is horrible compared to the native player. So bad in fact I think I'm going to bite the bullet and buy a personal phone. Also I've only had this thing a couple of months and the battery life is half what it was when I bought it. Finally, the additional cable you need just to connect headphones, well that shorted out already also. Yes, I am going to file a warranty claim but what a hassle. Don't be the optimist I was - this is not much more than a paperweight for the iPhone.

    19 of 28 people found this useful

  • 1.0 out of 5 stars

    Very Surprised Also

    • Written by from Warren

    I was very excited about this purchase. I spend a lot of time on the phone for my job so the extra battery really does help. But there are a few things I do not like:

    1) The headphone jack that they provide is flimsy & that causes problems when talking on the phone.
    2) I don't like that I have to plug it into my computer to place items in the space pack.
    3) Customer Service at Mophie has been subpar at best. They were going to send a new headphone jack to me but never did. Ended up getting something at Radio Shack that works a little better than what Mophie provided in the box.

    All in all, the extra battery life is very handy but my expectations for this product were higher than the value I received.

    21 of 44 people found this useful