• 2.0 out of 5 stars

    Time Capsule Crash

    I've had my Time Capsule for a little over three years now, and although it was relatively easy to set up and performed well for a while, it just crashed without warning. It has not been overworked as it just sat in the same location in my house for the entire time I've had it, but it has completely crashed. The amber light now shows constantly and it cannot be rebooted (soft or hard). I went on the forums and see that others have had the same problem and indicated that the hard drive on it is fried. So any of the data that I had backed up on the machine is also now lost forever. Given how ridiculously expensive the extended warranties are from apple (might as well just buy two units), I didn't opt for one at purchase. I would have expected better from an Apple product.

    34 of 43 people found this useful

  • 2.0 out of 5 stars

    Not made for saving Adobe CS files... (?)

    I Bought the airport TC 2TB to use as an external hard drive and a router... The Router part of it works just fine! The External Hard Drive part of it is not as great if you work on Adobe Creative Suite. Can't save Photoshop or Illustrator files without crashing... an unknown problem that feeds threads on the forums. If you use as Back up with Time Machine... then buy it, if you plan on working on it, saving files, especially if you do Graphic Design, it just doesn't do it! - I tried calling Apple, checking with Adobe... no one seems to have the solution. The 2 stars is for the Router part. I returned the item since it was no use for me.

    29 of 33 people found this useful

  • 4.0 out of 5 stars

    Great product. Terrible packaging. Beware!

    BEWARE! When unboxing this unit there is a very high chance of dropping it.

    The top outer box does not slide off easily so two hands will be required to pull the box apart. Unfortunately there is no supporting packaging around the capsule so with one hand holding the top box and one holding the bottom box the unit just falls out to the floor.

    For all the stunning packaging Apple has for other products its amazing they let this one through.

    Once running (hopefully not damaged) this product is a dream to set up and its range is fantastic. Very quiet and a great small footprint. Highly recommend just be careful opening.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    Time Capsule disappointing

    I purchased a new Airport Time Capsule, and it was relatively easy to set up. It completed a first backup on one computer. So far so good. The next day, I tried to set up a second computer for backup, but the backup disk could not be accessed. Got the message "internal drive needs repair". Having the backup disk crash after just one day of use is unsettling. I now have very little faith in this product as a backup option.

    34 of 44 people found this useful

  • 1.0 out of 5 stars

    One of the worst investments I've ever made

    I've spent hours and hours on the phone with tech support, I've extended the warranty, I've tried everything. I have made some great friends through our constant interactions with tech support, but can't get it working consistently. I have two time capsules and an airport express with a new Macbook Pro 15. I've been trying to get the network to work glitch free for years, but it's down as often as it's up and again, we've tried everything.

    28 of 33 people found this useful

  • 1.0 out of 5 stars

    not to recommend

    After 2 years my TC 2TB stopped to boot/work. Seems that the HD got some problems so the wifi part will also stop to work. Apple takes a huge amount of money for repair and I have the feeling this product is not made for 24/7 use.
    Buy a "normal" airport and use standard backup solutions. I still see a point using airport as a router especially if you want to extend your network, but the use of time capsule is just wasted money.
    // a very disappointed user

    25 of 29 people found this useful

  • 5.0 out of 5 stars

    Great job @ $50 a year - which hits technology upgrade point

    This is my third time capsule in about 15 years. It serves as a router (incoming WAN from cable modem to HP LAN switch); wireless access point (part of a wireless canopy with 3 airport express); and time machine target. This purchase replaced a Time Capsule from 2008. Installation was a no brainer. I left the other Time Capsule powered up. When I started the new Time Capsule, it asked if I wanted to copy the settings from the old Time Capsule. Click Yes. Done.

    It does its job beautifully. The backups - Time Machine - from the macs in the house has never failed. I've used it only half a dozen times over the years, but when you need it, you need it.

    It is a consumer grade product which means expect it to last about 5 years or so.

    24 of 27 people found this useful

  • 5.0 out of 5 stars

    Amazing difference with Apple Engineering

    I just recently purchased a Western Digital "My Cloud" to use with the family of Macintosh products that I have at my house. I was intrigued by it's low price point, Macintosh compatibility, and variety of access features that it advertised. It did not take long to see, and I'm technologically proficient, how terrible not only the setup was, but also it's performance. It was slow, multiplied by a labyrinth of different setup procedures that left you guessing if you were taking full advantage of it's functionality or not. Needless to say I took the Western Digital back to the store.

    I then purchased this Airport Extreme with 2TB time capsule and took it home with me. Within 10-15 minutes, I had disabled my current wireless gateway, configured the airport, and it was immediately backing up all of my devices. Incredible! I love the simplicity that comes with well engineered Apple products. Also, even though I didn't need a new wireless router, I am appreciating the AC technology as it backs up incredibly fast!!!!

    Nice job Apple!!!

    22 of 23 people found this useful

  • 5.0 out of 5 stars

    Great Router, huge update.

    It works very well, and with the new taller design and ability to send extra "waves" to where your device is, it's great. Also, if you have an older one and are upgrading, I suggest using your old one to extend the network.

    27 of 33 people found this useful

  • 5.0 out of 5 stars

    Worked as expected

    Worked just as expected. Set up was easy and I was surprised about the range of the wireless. A bit confused about Time Capsule but that is user related :) Since there are only three LAN connections I opted to use a switch instead since I prefer to hardwire. Worked with no problems. Overall I am happy with the purchase and I would recommend to everybody else who is looking for a easy to use system that allows access to the internet and a complete back-up solution.

    25 of 29 people found this useful

  • 4.0 out of 5 stars

    Great as a Time Machine & Router but USB 2?

    I bought this in February of 2015 so roughly 6 months ago - it's still working great.

    Time Machine: three days after setting this up I accidentally wiped my hard drive (my own fault, messing around with the Root account) and was able to network book (over WiFi no less) to the TC and restore from a backup automatically made about 3 hours earlier. FANTASTIC!!!!

    WiFi: I routinely connect at 850+ Mbps which is great. Connection is reliable and covers my house (about 1,000 sq feet) and back yard. I scanned the airspace in my home and manually set the WiFi channels to avoid interference with neighbors. The auto channel selection sometimes picked overlapping frequencies...

    Internet Router: does the basics BUT if you're looking for advanced features like dynamic DNS look elsewhere. The TC follows the philosophy of "It just works" - yep it does, with simple features...

    Ethernet Switch: seems to work just fine. I have an AirPort Extreme in my basement for kids to connect to for LAN parties connected with a wire. Updating security settings on the TC automatically updates the Extreme - very nice feature

    USB 2: WTH?!?! Why not USB 3 ? Sure you can connect an external drive but it's SLOWWWWWWWW. This is the one thing that really disappointed me... the TC should not only have USB 3 but also Thunderbolt - Apple has it on ALL but one of it's computers - why not here?

    22 of 24 people found this useful

  • 1.0 out of 5 stars


    2nd capsule and same intermittent problem powering down no back up no internet.

    29 of 38 people found this useful

  • 2.0 out of 5 stars

    Connectivity issues.

    After 5 years it was time to upgrade the old Time Machine. The speed on the 11ac version is great. But it is constantly losing connection. I bought one TC, and it was dropping connection with my iphone or ipad all the time. I had to powerdown and power back up (or toggle airplane more) almost constantly. Then, when my macbook tried to run a time machine backup, it gets interrupted every time since it can't hold the signal.

    I returned the initial unit (past the 14 days, but I think the store told employees to take them). I really like the idea of the new TC so I just got a new one on the spot. Its having the same issues. Very frustrating. I'm not giving up, and I'm hopeful that its just a software issue. But I really wish apple would hurry up and come up with a remedy.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    Super Fast! Awesome

    This worked perfect on my iMac that isn't the new Mac Book Air like some people have been commenting on in the Questions & Answers area for this product. It is super fast, sleek and the smaller foot print is nice to boot. Backs up faster too.

    24 of 28 people found this useful

  • 5.0 out of 5 stars

    Replaces 1TB TC.

    Connect, plug it in and it just works. I have 4 AP expresses on my network for music and 3 of 4 were recognized right away. Fourth I unplugged and plugged back and it showed up in AP Utilty.

    Although not faster because I don't have wifi AC equipped devices, the connection was much better.
    Time Machine BU of my iMac took only 2+20. The old TC took over nite.

    Backing up MBAir now... Looks fast also.

    Here's hoping that the new iPads, iPhones will have this faster wifi standard

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Beware of disk failures

    this is my 2nd TC device. Each has failed in the first two years. The disk died on my present device after 1 year. I have one of almost every apple product which mostly work well. But I think this device seems to be flawed. And of course working with apple stores to get it replaced is a real pain. I would recommended a NAS or OS X server solution instead.

    19 of 20 people found this useful

  • 5.0 out of 5 stars

    Works easily, reliably and fast

    Bought this a couple years ago and we have had no issues until today (more on that later). Easy set up. Easy back ups. Ease of mind since we have had other laptops hit the ground (two boys) with memory potentially lost with no back ups since we never get around to that. Now everything is regularly backed up and we hardly notice (a few minutes of slow work when this is happening).
    Brought home and up and running in minutes. First backups were done and took a while, but since then they go very quickly.
    Now regarding speed. I was curious to see why people were giving one star and noticed many referred to slower speeds. I don't get it. I did speed tests today to compare the Comcast wifi signal (under 20mbs up and download) to the AirPort speeds (125Mbs download and 20 upload). We have the Xfinity Blast service. Not sure why the wifi provided by Xfinity/Comcast is so slow, and glad we bought this one or would have no benefit from the Blast we are paying for.
    The only "problem" we've had was today when I tried to backup my laptop and it wasn't finding the backup disc. Went to apple website to trouble shoot and it said to ensure they were both on the same network. I went right by that recommendation thinking of course I was on the right network. But after futzing around for 30 mins with no success I checked and found my lap top for some reason was set to the unlocked comcast wireless network in our house meant for guests. Fixed that and easily backed up.

    19 of 20 people found this useful

  • 2.0 out of 5 stars

    It keeps shutting off

    It was very easy to set up and connect with the cable modem. I love how quiet it is, and of course the fact that I can back up wirelessly. However, I've had it for about a week and it has shut itself off about seven different times on different days, leaving the internet out for the entire house. I have to unplug it each time and power it up again. It's sitting on clean ceramic tile floor next to a table so I doubt it's overheating. I'm going to take it back tomorrow. Big waste of time since I backed up my 2TB iMac with Time Machine. and I will now have to set up the old router and re-pair my family's 30 or so devices to the network and extenders, etc.

    21 of 24 people found this useful

  • 5.0 out of 5 stars

    Very good but a bit unattractive

    For functionality and utility I have given this five stars. it is really easy to set up and get working, and the backup works incredibly fast in my view. Please note though, that it is a router and so you still need an ADSL modem (or whichever you use for your broadband) to plug the Airport into. For some ISPs they will lock their modem down so you can not use it in bridge mode, which restricts some of the functionality of the Airport router. However, the Airport is strong and fast and I am really happy with it.

    With regards to the looks, this is bigger than I thought it would be. The footprint is quite small but this is a lot taller than I had imagined and as such it does look rather odd, so be aware of that if it is important to you. Also note that for UK prices this is very expensive indeed.

    For functionality and utility, this is fantastic and for me I am very happy with my purchase.

    28 of 38 people found this useful

  • 4.0 out of 5 stars

    Easy, Quick

    Have been using for about two months with no issues.

    Very easy to set up. AC speeds are very good. Backup works seamlessly and easily. It just works.

    The range is not quite as good as some new routers, but it is a solid combination of features and is much easier to set up than the other routers. Using in a 3500 square foot house with good coverage.

    The only reason I rated four stars instead of five is because I think we ought to be able to set aside some of the drive space for our own use as a home server so that we do not have to rely on cloud services.

    Despite that, I would definitely buy this again.

    18 of 19 people found this useful