• 2.0 out of 5 stars

    OK but flawed product

    I purchased the 3TB Time Capsule in July 2015. Worked fine the first few months. Three times in the past year, I get a message "Time Machine completed a verification of your backups. To improve reliability Time Machine must create a new backup for you". This has happened twice this week alone. A full backup can take 8-10 hours, so this is not optimal. All previous backups are lost. Fortunately I generate a second backup on a different (non-Apple) external drive, but if this product worked as expected, I wouldn't need to.

    16 of 19 people found this useful

  • 2.0 out of 5 stars

    Not Reliable - You had ONE Job!

    I've owned this for almost a year. I bought it as a backup solution for our Macbooks, but in that time it has twice complained about an issue, lost all the backups in TimeMachine due to some error, and had to start over. Luckily, the laptops stayed functional the whole time and we were able to restart the backup process, but that meant that the history over months was gone. I do development for a living, so it can be important to use TimeMachine to go back the previous state of a project or back to something that was deleted because you thought it wasn't important.. point being that the value in TimeMachine is being able to go back to a previous state, and once it re-starts your backups from scratch, you loose ALL that history.

    Then I noticed it randomly rebooting last week every once in a while. Today we came home and noticed we had no internet, and that the device refused to turn on (no on light), though it did make the slightest vibration when being plugged in. So now, it not only doesn't work for backups, but the internet doesn't work either. Luckily, we still had the old router and I could plug that in and at least get connected (and use my laptop to connect to apple support). Dealing with support was OK, but I now need to take time out of my day to call and schedule an appointment to bring it in to the Apple Store (Best Buy in our case).

    These devices are very expensive (compared to a good router and a 3TB drive purchased separately), and aren't really that complex and the whole point is to have a reliable backup solution. However it doesn't deliver on that promise IMO if it randomly looses you backups, and then stops working after less than a year. I wish the TimeMachine protocol were an open standard so that I could purchase a product from another vendor with better build quality. I also think they should ship with a thunderbolt connector (and cable) for a time when I'd actually need to recover from a backup. Trying to do that recovery over WiFi would take many hours (20+), so you might loose a days worth of work waiting to get back up and running.

    39 of 42 people found this useful

  • 2.0 out of 5 stars

    Don't buy this if you use a Motorola/Arris SURFboard cable modem

    I bought the AirPort Time Capsule - 3TB because I wanted a Time Capsule and I wanted improved range and speed for my Wi-Fi as I was disappointed in the SBG6850's throughput. The Time Capsule functionality has worked well for me which is why I gave it two stars rather than one.

    The Wi-Fi performance fast and it has good signal strength. That's the good news. The bad news is that I sufferred a year of frequent connectivtiy issues that were very hard to diagnose. If you read the Apple forums, you will discover a reaccuring theme of unresolved issues around the ATC dropping internet connectivity. I eventually proved beyond a shadow of a doubt that the issue was the ATC and not my ISP or cable modem. So I turned off the ATC's Wi-Fi and replaced the functionality with a separate Wi-Fi router. Now have solid Internet connectivty and an extremely expensive backup drive.

    18 of 22 people found this useful

  • 2.0 out of 5 stars

    Good concept, but why no Thunderbolt?

    Can't believe they didn't include a Thunderbolt port on this back up device. Glaring omission that would have made this a very good product. When you are doing a large backup over Wifi, takes WAY longer than it would have with Thunderbolt. Apple seems increasingly lazy with its designs.

    33 of 39 people found this useful

  • 2.0 out of 5 stars

    Love it, but it's got it's it's quirks

    Seamless, invisible, reliable, inane. This product serves well and transparently as both a WIFI router and backup. It's the second iteration of Time Capsule that I've relied upon for years. Yet, in the two instances they've each been called upon to save the day, they just didn't quite deliver. Each failure was accompanied by a permanent "Disk Temporarily Unavailable" notice. These occasions were hair-raising and tense, and after days of round-about-work-arounds I was able to retrieve my data. Imagine that, my data actually coming back to me from a device that was purchased to do just that. Sounds easy enough, but this product just doesn't deliver when it's needed. Either that, or I've had some pretty lousy luck.

    The process by which success came was circuitous, doubtful, annoying, and tedious... All words I've never used to describe an Apple product.

    As much as I like Apple and the concept of this product, I'll be foregoing it shortly in favor of a different strategy.

    55 of 62 people found this useful