• 1.0 out of 5 stars

    Incompatible with Surfboard Modems

    After several hours and calls to Comcast I'm done with this router. Won't connect with modem and when it does its intermittent connection and won't work with other devices. I'm a big fan of Apple products but this one is a piece of junk.

    8 of 20 people found this useful

  • 1.0 out of 5 stars

    not recommand

    having a compatibility issue with my modem. have been searching for the solution almost a month,
    ISP can't help because it's 3rd router. apple doesn't care...
    I am giving up now. I just wasted my $200 for a nice garbage

    6 of 19 people found this useful

  • 1.0 out of 5 stars

    Broke After 16 Months - Not Covered by Apple

    This router looks and works great, but is unreliable (filter on the one-star reviews to see what I mean). Apple will not replace even though the device is four months out of warranty. I am very disappointed especially considering the high price of these units. My advice to owners of Airport Extremes that are still in warranty: return the Airport Extreme as soon as you hear a fan noise -- I waited too long.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    Very DISAPPOINTING!

    I've had the AirPort Extreme for only 3 days and the so-called increased download speed improvement is just not was it is advertised as. I am very disappointed to pay so much (I have the iPad retina display, iPhone6, and an iMac that's only 1 year old) and not get what was advertised. Unlike some of the other folks who have commented, I have no intention of buying a 2nd one...in fact I want a refund! The download speed is the same and I have experienced nothing different except in my bank account. This puts a new light on Apple products for me. Don't waste your money for this product.

    9 of 23 people found this useful

  • 1.0 out of 5 stars

    2nd AirPort that sucked

    Sadly this is my 2nd Airport extreme and I had the older version too. Sadly they look nice! but your better of with a NetGear for 50$$. Issues I had the HD crashed on my order model. The new Airport Extreme the single drops. this is the replacement I'm having issues with. But now I don't have warranty.

    6 of 18 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme - Limited Range

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    14 of 22 people found this useful

  • 1.0 out of 5 stars

    I echo everything said here.

    I was so excited to add AirPort Extreme as a new router and use my older Airport Express as an extender. I was able to get the New AE connected properly once. As I tried to add the older Airport Express to extend the connection AND have access to AirPlay which the Extreme does not support I lost the connection and it never worked again. talked to Xfinity and read multiple articles. It will not talk to the modem. I invested close to five hours on this. Will move on and search a different option. It's going back to Apple next week.

    14 of 22 people found this useful

  • 1.0 out of 5 stars

    Disappointing, aggravating, unreliable

    I've been a HUGE Apple fan for over twenty years. The latest Airport Extreme, unfortunately, has been nothing but a huge source of frustration. Have spent long hours on phone with tech support, weekly resets/restarts/reboots.........etc....etc.....Wifi reliability has been an ongoing issue that Apple has failed to acknowledge or address. Check the Apple forums if you need further evidence.
    For now, I've switched to a Motorola/Arris product, which is yet to have issue. Am hopeful that Apple can correct their wifi woes at some point, but am not holding my breath.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    Be Warned Airport Extremes have a long history in Apple Support forums.

    I bought an Airport Extreme expecting the normal web based integration interface and like the Airport analogy of.

    1. Windows is a Boeing 747 with generous amounts of space, but goes boom mid-flight.
    2. Apple is a silver concorde where the air stewards are all precogs and know what you want before you want it.
    3. Linux, FreeBSD; everybody assembles the aircraft on the runway, and after a bumpy start you are up to SCRAMJET speeds on your way to the nearest solar system.

    My Findings with 7.7.3 firmware.

    1. The airport extreme does not support NAT with other existing infrastructure such as a DHCP server of your own like Active Directory one. In order to get around this you have to go down a path of sticking a square in a round hole. i.e. The Device will even warn you that you have done this. Double NAT is the term it uses. But if you ask around its the only way around the problem because apple link NAT to what you want you NAT addresses to be.
    2. The firmware is so buggy that without setting IP6 settings to local-link only you will get iOS wireless devices dropping consistently even on the latest 7.7.3 firmware.
    3. There is no Web interface, like all apple utilities currently on OS X apple cannot keep there man pages consistent with the actual commands they rewrite from open source.
    4. The package documentation a little square pamphlet in the very ecologically unsound box is worthless. As a networking expert in IPv4 and IPv6 its well worthless.

    iOS devices will not like the Airport extreme in a ActiveDirectory network. It simply will not work.

    I am doing some further testing and if things continue to be unstable its back to BEST BUY with this as a record of my testing efforts.

    33 of 74 people found this useful

  • 1.0 out of 5 stars

    I'm throwing away my Apple router

    I'm going to buy a new non-apple router.
    I purchased a new modem but it wouldn't talk to my AirPort Extreme and extensive and long hours talking to Apple tech service ended with the same result, no connection.
    I was conveniently disconnected and was thwarted from making the connection to the tech person again.

    Don't buy Apple products if this is an example of their tech support.

    21 of 94 people found this useful

  • 1.0 out of 5 stars

    Not for serious users

    Hands down, bar none, the worst networking device I've ever used. External drives become corrupted for no good reason after a few days. Printers will not stay connected for more than a few hours at a time (requiring hard resets of the entire system). It changes IP address assignments and random and constantly assigns the same address to several devices, causing collisions and general network disarray. I could go on and on. The bottom line is that it just doesn't work. Oh by the way, did I also mention that it's priced about 10 times higher than comparable equipment (that does work)?

    25 of 81 people found this useful

  • 1.0 out of 5 stars

    Not Seamless - VERY TEMPERMENTAL - Disappointed in Apple

    It took me over an hour plus half an hour on the phone to set up my AirPort extreme. I was not doing anything wrong. The tech had me reset the system for the 4th time and do a bunch of convoluted things to finally get it to work with my MacBook Pro and iPhone. Then I went into the AirPort Utility to update security and the quirky system got an error and totally lost the AirPort. No way am going through the lengthy process again to reset it up. Who knows how many times the system will crash. I re-hooked my old Netgear router and everything was back to normal and speeds actually better. So disappointed in Apple!

    18 of 52 people found this useful

  • 1.0 out of 5 stars

    Turning it off - not what I had hoped for

    After 3 months of painfully sporadic wi-fi reception around my house I gave up. I turned it off for good and replaced it with a ASUS RT-AC68U. Now I get much better reception across my entire living space. The ASUS router is located in the same space as my Apple Airport Extreme was, so I chalk it up to a better radio and antenna circuit.

    I think this unit would be great for a small home or apartment. It just couldn't handle the distances I needed it to cover.

    27 of 42 people found this useful

  • 1.0 out of 5 stars

    Avoid Apple Extreme at ALL costs

    I am usually a big Apple supporter, but my experience with the Apple Extreme router has been a disaster. I have spent 5 days trying to get it to work and have utilized my internet provider, AppleCare and the Apple store support team and still have not been able to get it to work. After reading the thread on Apple's website it appear that there have been problems with the airport products for years and Apple has not fixed the bug(s) yet. Shame on Apple. Shame, shame, shame. If you want a lot of headaches, by all means spend $200 on an Airport Extreme, otherwise purchase something else. If I could rate this with a negative number I most certainly would.

    34 of 66 people found this useful

  • 1.0 out of 5 stars

    Absolutely Disappointed

    I was excited about replacing my old router with this AirPort Extreme. The reviews were from one extreme to the other and with me being an optimistic individual, I chose to give the AirPort a chance. Man was I wrong!!! This router continually drops connection, streaming movies or shows are very jumpy. I could understand if I was running all of my apple devices at one time but it is absolutely sad that I can only run one device at a time and the connection is still horrible. My recommendation is to go with another brand or wait until Apple does better job in the router technology.

    22 of 33 people found this useful

  • 1.0 out of 5 stars

    It Was Work Fine..

    Bought this about 6 months ago, the first 2 months works flawlessly, but then..!:

    1. After 2 months using it I have to restart about 1 to 2 times a day in order to have all my gears (1 iMac, 2 MacBook Pros, 3 iPad, 3 iPhone & 1 AppleTV) connected to it.
    2. Some times those gears are connected to the Airport"Not-So"Extreme, but they are not connected to the internet.
    3. Guess Network never work in any which way!.

    Very disappointing!.

    19 of 27 people found this useful

  • 1.0 out of 5 stars

    Don't buy this!

    Spent the money on this the beginning of April, 2015 and by mid May we started to notice first one printer stopped working then shortly after another printer then one of our computers (we have three different printers and five different computers for business). We reset the Air Extreme several times when the first printer stopped working which only helped for a day or two. When the second printer stopped working resetting didn't help at all. Now our main computer for our business says it is connected but won't go on line. This is so frustrating for only having this thing for 2 months. A total waste of money.

    28 of 34 people found this useful

  • 1.0 out of 5 stars

    Lots of trouble

    I have been an Apple fan for many years now, I bought this as a replacement to the Airport extreme that went belly up. This thing has been a constant source of trouble, it need constant rebooting and reconfiguring, I am sooooo sorry I bought this this. IMHO not worth the money.

    33 of 42 people found this useful

  • 1.0 out of 5 stars

    Will never buy another Apple router

    I would not recommend this to anyone other then someone who is more concerned about looks, rather then function and quality. I purchased this a little over a year ago, worked well for several months then nothing but problems; HOURS Spent trying to resolve self assigned ip issues and getting it to play nice with NAS, etc. Part of the issue is that Apple believes that anyone buying their products is a moron and need generic configuration interfaces, so you can't adjust anything only what Apple wants you to adjust. Also, what's up with requiring a reviewer to agree with their EULA before submitting a review? Haven't I agreed to several hundred EULAs over the past 20 some odd years. Just goes to show where their heads are at.

    37 of 85 people found this useful

  • 1.0 out of 5 stars

    I regret buying this router, it has not worked correctly since day 1

    I've had to replace this router twice. I really regret buying this router. I've had to reset it and my iMac numerous times just to get a connection and it doesn't want to work with my ATT modem. This router is now assigning wifi addresses that are not even on the network. I'm going to Apple store tomorrow and get my money back and buy anything but an Aport Extreme.

    33 of 58 people found this useful