• 1.0 out of 5 stars

    No Audio

    • Written by from Grande Prairie

    The video worked great from after buying this codec but then there's no sound, very dissapointing.

    1876 of 2356 people found this useful

  • 1.0 out of 5 stars

    no audio!

    • Written by from Köln

    No sound, when imported the video. So it's useless for me. And quite expensive. I'm Disappointed.

    1787 of 2238 people found this useful

  • 1.0 out of 5 stars

    is rubbish

    • Written by from miami

    I bought it and it does not work with my Mac OS X vercion 10.7.3 I lost my money and time

    241 of 291 people found this useful

  • 1.0 out of 5 stars

    No Go on Lion

    • Written by from sunbury

    Software will not install on OS X Lion

    164 of 169 people found this useful

  • 1.0 out of 5 stars

    I Really Wasted my Money!

    • Written by from Dartmouth

    My video camera software produces mpeg-2 video files on my PC. Unfortunately they don't play on quicktime pro and iMovie. I thought that this plugin would fix the problem. Well now they play but with no sound. So unless your into silent movies, forget it and buy a 3rd party package for about the same price and you'll be able to do more. I would give this 0 stars but the site wouldn't let me

    170 of 190 people found this useful

  • 1.0 out of 5 stars

    MPEG-2 Playback

    • Written by from Shawnee

    Not Happy - after install, I can only see not hear the video. Not able to find support to assist. They have my money and I don't have a product that really works. Very bummed.

    173 of 212 people found this useful

  • 1.0 out of 5 stars

    letter to mac

    • Written by from berkeley

    Mac, You usually make life so easy!!!, this is a total pain, can't you just get it together with sony to get the files to work, so you don't have to add this plug in nonsense!... You have to dig all over the internet to figure this out and it opens perfect on my friends PC with windows.......COME on!!!!

    143 of 157 people found this useful

  • 1.0 out of 5 stars

    Works with QT, but not with iMovie...

    • Written by from Basel

    Even though this software works as described for QT I'm very disappointed: I only bought it because I wanted to process my old mpeg-2 files with iMovie. There was (maybe still is, but I can't find it anymore) a support message indicating that iMovie can process mpeg-2 when Quicktime is enabled with this option. Unfortunately this is not true. Even though QT now recognizes and plays these files correctly, iMovie remains to be useless. Even if I misunderstood the support message: Shame on Apple to leave their customers (who want to process their old movies and payed lots of money for hardware and software) standing in the rain like this! It doesn't fit to the marketing messages about "user friendly" and "multi media capable" at all, and the licensing fee Apple would have to pay to enable it's software for mpeg-2 is nothing compared to what customers pay just to find out or work around it!

    156 of 190 people found this useful

  • 1.0 out of 5 stars

    using MPEG files on a Mac

    • Written by from Kitchener

    It is totally unexpected and disappointing to have to figure out how to view standard video formats, namely MPEG files on a Mac. I should simply be able to import mpeg videos from my camera without having to worry, or wonder what's the technical stuff about formats, and certainly I should not have to buy anything. Macs are supposed to focus on a simplified user experience and this is too technical for me. Is the file from my Sony Handycam MPEG-2, or 4 or what? Isn't MPEG a video standard, i.e. something compatible between all vendors who follow the standard? How should I know, and why should I care about this? I hope this is going to change. For now I am stuck... Thanks for helping with a free and simple solution...

    127 of 133 people found this useful

  • 1.0 out of 5 stars

    No Audio - I Call This Cheating

    • Written by from Jamaica

    Absolute waste of money for a product sponsored by Apple. I trusted always apple recommended sw but am very disappointed by spending 54 dollars and getting nothing. it plays mpg2 but no Audio THANKS. may I understand any use of a product without audio! why would one buy at the first place!!! very disappointed and should get my money back!

    154 of 195 people found this useful

  • 1.0 out of 5 stars


    • Written by from Calgary

    Apple has a lot of good products, but I am soooooooooo disappointed with their inability to add this with Quicktime. I have a Sony Handycam and needless to say, I too cannot view my videos without this plug-in for Quicktime. This is a waste of money and there are other programs out there that are free which do this....so disappointing!!!

    119 of 128 people found this useful

  • 1.0 out of 5 stars

    waste of time

    • Written by from london

    unbelievable : Apple spend millions boasting that their products are the best for multimedia, yet dont include functionality to play back one of the most popular multimedia formats ever. Even more depressingly gobsmacking that the expensive solution they offer to fix a problem (that shouldnt exist in the first place) doesnt even work...lack of audio support in this 'product' renders it useless for many mpeg2 files. Perhaps Apple believe we should pay for the privilege of them returning us to the age of silent movies?

    115 of 123 people found this useful

  • 1.0 out of 5 stars

    Software is marginal at best!

    • Written by

    I purchased this software to review and run MPEG 2 files in my Final Cut Express Editing program and I am finding that the converted files look junky and overly interlaced. My cursor (pointer arrow) also flickers and goes crazy when the MPEG2 file are playing in the browser window. I do not recommend this software and think Apple needs to get on board with the Universal Video format platform instead of nickel and dimeing mac users for additional codec and and converting software to make macs more versatile in the video format world. We already pay enough to own and work on Macs!!!

    107 of 113 people found this useful

  • 1.0 out of 5 stars

    Doesn't Work, No Refund

    • Written by from Kansas City

    I have an iMac on SnowLeopard with all updates. I just want to be able to play mpg files using AC3 audio encoding in QT 10. Video plays fine, all is well in other players like Toast and VLC, but only video plays in QT 10, no audio. I figured I'd give it a shot for 20 bucks but there's no recourse since downloaded software is nonrefundable. It's 2011 Apple; I want all my stuff to play in iPhoto, which uses QT and cannot be configured to use another player, regardless of your opinions of different av encoding mechanisms. If it works in VLC and Toast, QT should support it, period.

    105 of 115 people found this useful

  • 1.0 out of 5 stars

    Returned it because it didn't play sound.

    • Written by from Rexburg

    After downloading this product I played a MPEG-2 video but the sound did not work. I went to an apple store to figure out what the problem was. I told a genius and he said, "Oh yeah, that strips all the sound." That would have been nice to know. So don't expect to get sound out of this. It is only a viewer.

    130 of 165 people found this useful

  • 1.0 out of 5 stars

    No sound

    • Written by from Westcott

    Now I can see the video from my Sony Handycam, but can hear nothing!

    143 of 192 people found this useful

  • 1.0 out of 5 stars

    It works, but shouldn't be necessary.

    • Written by from Edwards

    I bought a Sony Handycam and ran into the same problem as everyone here: no sound on playback. That's how I got to this site.

    Here's my take on it..

    For those just reading this, your problem is not your camera, it's the format it records with (MPEG-2). This is a PC movie format. To view your movies with a mac, you will have to change the movie format to a format readable with quicktime or download the above software. Now read on for further info...

    Yes, this software will get you viewing your MPEG-2, but without sounds! Who wants to do that? MPEG Streamclip Converter 1.8 (you can download this free at www.squared5.com) will convert your MPEG-2 to QuickTime format so that it can be used in iMovie and QuickTime, all with sound.

    I had already purchased QuickTime MPEG-2 playback, so I'm not sure if you can use Streamclip 1.8 without it, my guess is that you can.

    All said, you shouldn't have to download extra software to do this sort of stuff. Apple continues to mock PC's for thier superior media versatility - this is far from versatile; it's nothing but a pain in my butt and elicits flashbacks of using a PC. "Let me calculate the time it took me to figure all this out so I could make movies on iMovie with my Handycam?" Back at'cha Apple. Better fix this blunder fast.

    117 of 141 people found this useful

  • 1.0 out of 5 stars

    No sound

    • Written by from Irvine

    The video worked fine but without sound. this is very bad.

    126 of 162 people found this useful

  • 1.0 out of 5 stars

    No warning about limited audio playback

    • Written by from OCALA

    I'm a new MAC Pro owner. After spending in excess of $4K on a system I find that the Quicktime software doesn't support MPEG-2. I play the same movie with no problem for free on my 1 year old PC. Then I buy this software only to find out that it still doesn't play the audio. I'm afraid to ask how to fix that. There should be a warning before accepting the $20. If Quicktime on the PC can handle it why can't Apple.

    94 of 100 people found this useful

  • 1.0 out of 5 stars

    What's the point?

    • Written by from pasadena

    "...does not support audio playback for MPEG-2 files containing PCM, DTS, or AC3 audio."

    Well that's just grand! Those are the most common audio file types found in MPEG-2 files!

    And for $20.00 bucks!!!!!???? No thanks.

    91 of 95 people found this useful