• 1.0 out of 5 stars

    Would not even configure after multiple tries with different methods.

    To make a long story short: I bought an Airport Express at Staples and tried to set it up using both my MacBook pro and my iPhone to run the initial setup required to make this device work. After I had input all the necessary information, the configuration would be stuck loading trying to find the router, then would fail and say "an unexpected error occurred". I used Airport Utility on both my Macbook and iPhone, as well as the iPhone's Wireless settings. I tried multiple times and every single time, the configuration would fail. I tried resetting the Airport Express, but nothing changed. I also tried disconnecting from power, and reconnecting, and it would still not get past the same problem. I also used the IPv6 trick every place that suggested a solution online suggested and it did not work either. You'd think Apple would make a hassle free wireless device, but they had to make it complicated instead of making a plug-in and go device. I was very disappointed, because I thought Apple was more reliable than this.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    AirPort Extreme fail

    Save your money! Extreme constantly locks up for some unknown apparent reason. My other router, a Cisco from Walmart is rock solid for several years. Never once locked up. I have the AirPort Extreme in a second home in another state. Now, I have to fly out to do a hard reset. Less than a year old, and only running a Honeywell thermostat, one Ismart keep camera, and one Nest thermostat through it. Very disappointing! As soon as I fly back,
    Extreme is going right into the trash!

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    Been using one for about a year...

    Best router I've owned by far. In the year I've been using it haven't had to reset it once. A little disappointed by the lack of wireless AC support and actually bought a non apple $150 AC router to see if it would be worth the upgrade... Long story short I'm back to the express as the primary router for our home and it meets our needs. Internet speeds at around 70mbps in our home although I wish the range was a little better (Get outside of the house and the signal disappears) - if I were to upgrade it would be to the airport extreme, but I couldn't be happier with the reliability. Honestly the main reason why I will not ever buy another brand again after going through several others in the last few years (Linksys, Asus, Netgear) was the rock solid reliability offered by our little Apple router. Zero buyers remorse.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Drops constantly

    This thing is terrible. I use it to extend my wireless network and it drops the connection on a semi daily basis. Have to do a hard reset.

    18 of 23 people found this useful

  • 1.0 out of 5 stars

    I have two of these – and they are both a nightmare!

    Having to continually do factory reset on both of them. And even then, both Apple airport utility apps, both on my iPhone 6 and on my MacBook Pro fail to find the airport express. I have to reset them on average 12 Times before the airport app finds the airport express. Even then, when I go through the set up procedure it errors-out 90% of the time. Most frustrating product I have ever purchased - except for maybe iTunes, which cuts off songs before they're done playing, then moves onto the next song. Apple needs to wake up and start remedying their failures in a timely manner - they're getting a name as being 'the lesser of two evils' as compared to competing products.

    14 of 23 people found this useful

  • 3.0 out of 5 stars

    Lacks Features and Web UI, Overpriced

    I would have expected some extra features like:
    - Bluetooth Audio. Ok I know it has AirPlay but bluetooth is a basic thing nowadays specially on routers that can stream media.
    - Web UI. Any $30 home router has a built-in web interface, this one needs the AirPort utility application installed on your PC or Apple devices. It's really inconvenient to have to depend on the AirPort Utility in order to be able to configure it.
    - The WiFi coverage is OK but not the best for a $99 router.

    Conclusion: It does it's job and works OK, however, it's really overpriced considering the features it has and the ones it lacks.

    12 of 16 people found this useful

  • 5.0 out of 5 stars

    The best router ever!!!

    Before Airport Express I had a Linksys from Cisco, and it hardly speeded with 20-30 Mbps from 100 Mbps maximum (contractual). With the Airport Express I'm browsing the internet with around 90-95 Mbps which is excellent! Moreover, is small and very easy to configure, which makes it perfect for my living room.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Slow most of the time very moody

    Slow slow slow

    10 of 23 people found this useful

  • 5.0 out of 5 stars

    Great Extender

    I bought this as an extender for my wifi outside. I have a ranch style house and the router is at the opposite of my back patio. Reception there is mediocre. I added the airport express and in less than 2 minutes from connecting with the app, we were up and operating. Everywhere outside is now speedy and hassle free. Don't know how it would work as a primary router, but as an extender it's rock on.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Failed product design is very unreliable

    I have had a few of these routers and have found that there are many problems with them.
    First if you use them to stream music say from iTunes you can't also use the internet as the music will stop playing.
    Second these routers will randomly go offline and have to be unplugged and "reset" - very frustrating.
    Third the range is ridiculously short. Do not expect to cover more than one room or you will be disappointed.
    Fourth they often don't even show up in Airport Utility so you can't access the firmware all the time to troubleshoot.
    Fifth they just die randomly and have to be replaced - a couple years lifespan from my experience - they seem to overheat.
    Sixth they have problems maintaining connection to another router if used to expend your wifi range - don't expect to have
    consistent success doing this and absolutely don't expect success using them to wirelessly send music to your speakers -
    this has been a complete failure. Buy a proven router from another manufacturer. They are cheaper and far far superior in operation and reliability. On the plus size they are small.

    17 of 26 people found this useful

  • 1.0 out of 5 stars

    Unstable

    Loses its connection constantly. Music playback suddenly clips and stutters, randomly can't be found on my network for airplaying, just disappears with no warning. Has to be reset every 2-4 days. Waste of money. The only product from Apple i regret buying.

    19 of 26 people found this useful

  • 1.0 out of 5 stars

    Awful

    If it works it is slow. It hardly works and don't even get coverage in my entire apartment which is only 1200 sq. ft. Waste of money

    12 of 18 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Don't buy this product. It worked good at first but after about 5 months it would never even pick up the Internet. It would also drop signal when it was connected every 5 minutes. Go buy a cheaper router from a different brand and save your money it'll most likely work better to begin with.

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    Flawed Product, with MANY users experiencing problems

    This is a fantastic, handy product when it works. Trouble is... it often doesn't. Everything will be humming along fine and suddenly the unit will experience connectivity issues. It starts with the music "skipping" while the unit struggles to maintain a connection, then it drops out altogether and the flashing amber light returns while it resets.

    This issue is reporting by thousands of users in forums all over the web.

    Save your money. Don't buy this.

    Upsetting that Apple hasn't acknowledged the issue or offered a solution.

    19 of 23 people found this useful

  • 1.0 out of 5 stars

    Lasted 14 months

    I bought this September 9, 2014. It gave up December 2015. It shows strong wifi signal but does not connect. I tried connecting an ethernet cable to it but failed also. Now, I surf the net connected by ethernet cable direct to the modem.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    5 stars because it's a solid wifi base station, 0 stars because it's slow

    Airport Express still ships with a 10/100 WAN port. What does that mean? Say, like me, you have 300mbps internet, the Airport Express will chop that down to a max of 100. I was scratching my head for days wondering why my internet was so slow.

    It's 2016, there's no excuse for not including faster ethernet connections on this router.

    BUT if you have slower than 100mbps internet this is a solid wifi router. Just works. Strong signal. Small footprint. Looks nice tucked up on a bookshelf.

    9 of 11 people found this useful

  • 2.0 out of 5 stars

    Waste of money!

    You can't find devices by IP address only MAC address and even when you see the MAC address, you can't find out the IP address. Can't believe I bought this! Save your money!

    8 of 11 people found this useful

  • 4.0 out of 5 stars

    works, simple to set up, some limitations

    I have 6 of these for multi-zone audio streaming connected to an Airport Extreme base station, and many other wifi devices on the network, including 4 wifi-connected HD security cameras. It works great (almost always) to stream.

    The issues I have had are as follows: 1) The software will only allow streaming to one at a time from an iPhone, but from my Macbook Pro, I can stream to all of them or any subset. 2) the streaming audio does become intermittent if I do some heavy downloading over wifi at the same time, so I have learned to avoid this. For example, I update all of my apps in iTunes before trying to stream audio so it doesn't try to do both at the same time. 3) It is slow to connect a device through one when they are used to extend a network. I use only one of them to extend the network to get a good signal on my back patio, but make sure that all of my home devices otherwise connect directly to the Airport Extreme.

    Generally, they are great, but need updating.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    I have 3

    The Airport Utility makes setup trivial. In less than 5 minutes I had a functioning wireless network. I bought two more and extended my network around and outside the house. This is awesome in the summer/spring time when I am sitting in the backyard sipping a cold brew or early morning coffee while reading on my iPad Air.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    hate this product

    Airport utility doesn't detect anything. The bridge mode gives me the same amount of signal without bridge mode.

    7 of 17 people found this useful