• 1.0 out of 5 stars

    Bad design

    Major problem with this charger. It is way too heavy to be plugged in a wall outlet. The 2 prongs should not be used to hold on to the weight of the charger. This is a very bad design. Other computer companies have an extension cord on the power box. Makes more sense. My daughter had this computer for 2 years and we have to spen $100.00 to buy a charger. It's not right.

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    I love it!

    I've had my Late 2013 Retina MacBook Pro for about two years now, and I absolutely love the MagSafe 2 connector. It's super convenient and has saved my rMBP from a fall more than once. I don't understand everyone complaining about the build quality, I've had mine for two years and I haven't had any issues, and it's not breaking whatsoever. People must just be very irresponsible with their cables. I treat mine normally and it's in nearly perfect condition.

    3 of 31 people found this useful

  • 1.0 out of 5 stars


    It will not last longer than 6 months, even with careful use!

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Too Flimsy

    Basically this is a very disappointing chord and the worst part about the mac book. These things last less than a year with gentle use, the cord just isn't strong enough, which is strange because the part that plugs into the wall is very heavy duty and lasts longer than the computer, considering the price of replacing this and how often you need to (after 4 months my new cord is already showing troubles, my last one lasted a year). Mag-safe 2 isn't worth it if you need to spend a hundred dollars a year just to be able to charge.
    This seriously is making a strong case for making the switch back to windows computers or at least to linux.

    In comparison my magsafe 1 lasted 3 years before needing replacing and the chargers for non-mac computers, that I've encountered, last a similar or better length of time

    36 of 36 people found this useful

  • 1.0 out of 5 stars

    You need one every year

    Very bad quality. I love my MacBook but I really need a cord almost every year. That's 60$-80$ at least every year.

    38 of 39 people found this useful

  • 1.0 out of 5 stars

    Flawed design

    I have a mid-2009 MacBook Pro and have gone through seven of these chargers over the years. Every single cord has kinked, frayed or torn where the cable meets the MagSafe head.

    35 of 35 people found this useful

  • 4.0 out of 5 stars

    Take the negative reviews with a grain of salt

    Honest reviewer here. I've been using my mid-2010 MBP for about five years now. Overall, a great experience. Now, about this charger... I have ALWAYS been aware that they are fragile and brittle, since I bought the computer new. I'm still using the original charger after five years. This computer goes everywhere with me. Home, work, transit, world traveling, etc. I've been conscious of not twisting the cable, bending it sharply, and store it loosely wound. With that said, it did begin to fray around 4 yrs, and I 'repaired' it with electrical tape. I'll admit, this much care probably should not be *required* of the owner. So I'll only rate it four stars. In fact, if I could, 3.5 stars would be more appropriate. However, I try to take great care of everything I own, every day. Based on my ownership and habits of care, the power adapter has met my expectation for its lifespan. If I have to replace it tomorrow, that's alright with me. I'm pleased enough that the entire computer has lasted this long. I may actually get another few years out of it, which is amazing to me.

    9 of 31 people found this useful

  • 1.0 out of 5 stars

    Rip off

    I've had 3 power brick that have failed."out of warranty"
    This is the cheapest produced I've even see- from any computer company.
    I'll buy a 3rd party supply because even at $80 these are cheap trash

    32 of 33 people found this useful

  • 1.0 out of 5 stars

    The Reason I will avoid Apple products in the future.

    Having to buy a replacement for this charger for the second time in two months. It is ridiculous how much it costs, and how easily it breaks.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    Very bad quality...!!!

    i am replacing my ac adaptor for my 4 yo macbook air for the 4th or 5th time ! The first time it was covered by Applecare. This unacceptable except i have no choice. You are forced to replace this at least annually at a cost of $80 ! My experience is making me think long and hard about upcoming hardware purchases. I am wishing there was some sort of class-action relief.

    53 of 56 people found this useful

  • 1.0 out of 5 stars

    AWFUL! Needs to be redesigned ASAP

    An expensive POS that needs to be replaced annually. It's useless when the exterior breaks and the wires fray. Also,the power adaptor is big and bulky. When I use the extension cord, which is frequently because the actual cord doesn't reach anything, it's obnoxious to have a large square in the middle of the cord. It weighs it down & it's not functional. How many reviews will it take till you make a half way decent product?

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Back to the PC

    After over a decade of exclusively purchasing Apple products for their quality and ease of use I am heading back to the PC.

    Poor quality in a component as critical as power is inexcusable and the design flaw is obviously intentional.

    My wife and I have three children and all have a MacBook, we are now down to own power cord and have already replaced two other cords. Six out of seven cords have gone bad and I will not purchase another. I was reading these reviews to see if Apple ever responded. The only thing to salvage my view of what Apple is becoming is doing the right thing and providing a solution for its customers.

    I will have fond memories of the joy I had when I switched from PC to Mac; I could not believe how easy it was. Preloaded software, no boot disks, never had to defragment the hard drive, etc. it just worked. That was a long time ago and their are a lot more competitors out there now, so goodbye Mac it was fun while it lasted.

    51 of 52 people found this useful

  • 1.0 out of 5 stars

    Too bad we can't give a rating of 0 stars

    This is second charger of this type I have had to be for my kid's PowerBook, the original and its first replacement failing within 10 months of purchase, amounting to a charger cost of £5 per month so far. The cable strain relief at the base of the outgoing DC cable is poorly designed and not fit for purpose. Put simply, it is not long enough and therefore the cable insulation breaks down where the cable attaches to the power supply. At £65 this design fiasco is overpriced compared to its price in the US, even accounting for the exchange rate and taxes. Moreover, it is unreliable to say the least [note my first way of wording it was rejected by Apple due to expletives]. All Apple have to do is to redesign the plastic cable strain, extending it a few more millimetres, and the cable would be much more robust. More than 200 people have rated this charger as 1 star in the UK, and more than 1000 in the US ('1k+'). Yet Apple seems blissfully unconcerned.

    I wonder how long it will be before the poorly designed cable strain relief fails - creating a short circuit - and causes serious injury or property damage through fire. Moreover, there are irresponsible YouTube videos showing how to 'repair' the cable that are outright dangerous.

    Apple: are you going to listen to your customers and redesign this thing [again, my first use of language was not accepted by Apple due to expletives] or are you content to make your customers furious?

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    The worse quality compared to any other computers!!

    The overall quality of this "power adapter" is the worse from any laptop that I have owned or had to work with before. I tried to protect the cable all the time, especially the part near by the body of this adapter and broke exactly there. First, the protection white cover broke and then it burn all of a sudden, while plugged. It was incredible!
    I used to have a very cheap laptop before (worth of 250 euros) and treated the cable with less attention and care than I did for this MacBook Pro and the charger is still working after 7 years of use.
    Bad and poor quality. Worse than any Chinese cheap product. Shame on Apple!
    It's not worth not even 1 star as it shows, but this system obliged me to "rate" at least one star in order to publish my text.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    I Am Buying My Third Charger.....

    Yes the new design is better than the old one but I still have problems with the cord. The extender works just fine but I am now buying my third charger because the power adaptor keeps going out. I love my Mac and Apple prodicts but thereis defiantly room for improvement for the chargers (Macs and iPhones).

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Seriously Apple????!!!!!

    Just bought my third charger in the last two years. The first one that came with the laptop severed near the adapter box (if that's the right term for it) and they wouldn't replace it because my warranty had run out. Now this one has disconnected itself from where it plugs into the laptop.
    I'm so sick of having to buy these things. I expected better from apple. Really disappointed

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    Pretty soon I'll need to buy a fifth adapter in as many years of use. Same as what everyone else is saying. The rubber coating starts tearing at the base of the magnetic connector (one time it came apart completely). Then the wires fray and you can bet it'll be game over in days or weeks. This is all from normal use. The first time I had this problem, the Apple Store clerk (oh pardon me, genius) told me it's because I was twisting and turning the cord and that the MacBook Pro is meant to sit still at the same spot for years on end. Which is ridiculous. Of course I move it from sofa to work table to bedroom, travel with it, etc., all just normal use. I certainly don't twist it and turn it. No matter how gentle I am, no matter how hard I try not to cause any tension in the cord, the same thing happens again and again, making the MacBook Pro several hundred dollars more expensive than the list price.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Terrible, Poor Quality Product

    I have now gone through 3 of these adapters for my MacBook in 2 years. And I'm not abusing them in any way. They sit plugged into my desk and stay there. So there really isn't any wear on them. All three adapters have come apart where the cord meets the plug for the computer (hope that made sense!). The first adapter was covered by my AppleCare and was told that I probably somehow ended up with a defective product. That adapter lasted about 6 months before the same thing happened again. Of course it was less than a month after my AppleCare expired, so I had to pay for the replacement myself. Now, about another 6 months later, I am going to have to buy yet a 3rd adapter. At $79 it is far too pricey to have to keep replacing them every 6 months. I think I'm going to investigate an after market adapter and see if I can find a better quality product. I would have expected better from a company such as Apple. Very disappointing.

    39 of 39 people found this useful

  • 1.0 out of 5 stars

    Garbage :(

    My MacBook Pro is not quite 4 years old, and here I am, preparing to buy the 4th power adapter for it. I bought it in England, and when I moved back to the US 6 months later I used it with a plug adapter and wasn't too surprised when it stopped charging after a few months. Before that the wires had frayed at the base of the magnet connector. It was within the 1st year, so Apple replaced it for free, with a US Power Adapter. The following year, after about a year, (the wires having begun to fray at the same spot long since--seems to be a separate issue) the cord broke off from the magnet. I could still push the pins in and get a charge, but they didn't stay long. I even superglued it once or twice, but eventually it just didn't work any more. The exact same thing happened to this one not one year later. Fortunately I had bought the Apple Care plan, so Apple replaced those last two adapters without charge. Last night the same thing happened to my 3rd one. The cable just pulled free from the magnet, pins attached (wires had begun fraying long ago). This one isn't even superglue-able. Apple Care is expired, I'll shell out the money for a 4th adapter, but I'm really disgusted with this yearly hassle and expense. Apple can do much better than this!

    36 of 36 people found this useful

  • 1.0 out of 5 stars

    Apple gets an A+ from Evil University!

    Our family has 4 laptops and two desktops - the desktops are the only computers with power cords that don't fail on a regular basis, requiring new cords at approximately $80 / unit. Well played, Corporate Overlord!

    32 of 33 people found this useful