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Frequently Asked Questions

  • All iPad Pro models, iPad (6th generation), iPad (5th generation), iPad Air 2, iPad mini 4, and iPad mini 3 models with Wi-Fi + Cellular can use either the Apple SIM card with an activated account or a carrier-supported nano-SIM card. The 12.9-inch iPad Pro (2nd generation), 10.5-inch iPad Pro, and 9.7-inch iPad Pro include an embedded Apple SIM. The 12.9-inch iPad Pro (3rd and 4th generation) and 11-inch iPad Pro (1st and 2nd generations) support eSIM. iPad Air, iPad mini 2, and iPad mini models with Wi-Fi + Cellular use a carrier-supported nano-SIM card.

    More information on iPad support for LTE networks by carrier and country or region

  • There are two Apple Pencil models. The original Apple Pencil is compatible with the 12.9‑inch iPad Pro (1st and 2nd generations), 10.5‑inch iPad Pro, 9.7‑inch iPad Pro, and iPad (6th generation). Apple Pencil (2nd generation) is compatible with the 12.9‑inch iPad Pro (3rd and 4th generation) and 11‑inch iPad Pro (1st and 2nd generations).

  • Trade in your eligible iPad at an Apple Store or online, and we’ll give you an Apple Store Gift Card.2 If your iPad doesn’t have trade-in value, we can recycle it responsibly for you for free.

  • It’s our trade-in and recycling program that’s good for you and the planet. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one.* If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in-store or online. Just answer a few questions regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value or a simple way to recycle it.

    If you accept the trade-in estimate online when you purchase a new iPad we’ll arrange for you to send us your old device. Once we receive it, we inspect it and verify its condition. If everything checks out, we credit your original purchase method and send any remaining balance on an Apple Store Gift Card via email.

    If you accept the trade-in estimate in the store, we’ll give you credit toward a purchase on the spot or a gift card you can use anytime.

    Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be given back to you at no charge.

  • Your estimated trade-in credit will be applied to the payment method used to purchase your new iPad once we confirm the condition of your trade-in device. If the trade-in value exceeds your purchase total, we’ll refund the difference on an Apple Store Gift Card. And if your device is not eligible for credit, we can recycle it for free or return it to you.

Compare iPad models.

12.9-inch and 11-inch Liquid Retina display with ProMotion

A12Z Bionic chip

Compatible with Magic Keyboard and Smart Keyboard Folio

Compatible with Apple Pencil (2nd generation)

10.9-inch Liquid Retina display

A14 Bionic chip

Compatible with Magic Keyboard and Smart Keyboard Folio

Compatible with Apple Pencil (2nd generation)

10.2-inch Retina display

A12 Bionic chip

Compatible with Smart Keyboard

Compatible with Apple Pencil (1st generation)

7.9-inch Retina display

A12 Bionic chip

Compatible with Bluetooth keyboards

Compatible with Apple Pencil (1st generation)

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