AppleCare+ for iPad Pro
Service and Support
Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ extends your iPad and Apple Pencil coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a service fee of AED 179 for iPad and AED 99 for Apple Pencil. (1)
How to get AppleCare+
Add it to your shopping cart during the checkout process when you purchase your new iPad.
Or buy it within 60 days of your iPad purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (requires inspection of your iPad and proof of purchase)
- By calling 8000 444 0407 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPad, iOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support rom Apple experts, so most issues can be resolved in a single call. (2)
- Direct access to Apple experts
- Carry-in repair (3): Take your iPad to an Apple Authorized Service Provider
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPad
- Battery (1)
- AirPort (4)
- Included USB cable and power adapter
- Apple Pencil purchased with your iPad
- Up to two incidents of accidental damage from handling, each subject to a service fee of AED 179 for iPad and AED 99 for Apple Pencil
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about Keynote, Numbers, Pages, and other Apple-branded iPad apps
UPC or EAN No.: 190198770165
(1) Service coverage is available only for iPad, its original included accessories, and one compatible Apple Pencil purchased with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPad and Apple Pencil, each incident being subject to a service fee of AED 179 for iPad and AED 99 for Apple Pencil. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
(2) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
(3) Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
(4) AirPort must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase iPad. For complete details, see terms.