Apple Responds
AnswerYes.
- Answered by Stephanie B
- 17-May-2019
- Flag as inappropriate Answer (If I lost my original charging case and buy a back up, will I still be able to pair to my iPhone?)
Questions & Answers for Wireless Charging Case for AirPods
13 Questions from the Community
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can you use lighting type c cable for charging?
- Asked by Stephen L from San Francisco
- 27-Jun-2019
- Flag as inappropriate (can you use lighting type c cable for charging?)
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Will the Wireless Charging Case work with the 1st Gen Airpods?
- Asked by Cody C from Edmonton
- 20-Mar-2019
- Flag as inappropriate (Will the Wireless Charging Case work with the 1st Gen Airpods?)
Best Answer:Yes. As per the product overview the charging case works with all generations of the AirPods.
- Answered by Marty C from Redwood City
- 20-Mar-2019
- Flag as inappropriate Answer (Will the Wireless Charging Case work with the 1st Gen Airpods?)
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Can I still charge the case with a wire
- Asked by Enrique R from Seagoville
- 22-Jun-2019
- Flag as inappropriate (Can I still charge the case with a wire)
AnswerYes you can still charge it with a lightning cable
- Answered by Zavier S from Gilbert
- 25-Jun-2019
- Flag as inappropriate Answer (Can I still charge the case with a wire)
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If I lost my original charging case and buy a back up, will I still be able to pair to my iPhone?
I see replacement chargers available online but they specifically say “only for charging, not Bluetooth pairing”. Will the replacement allow me to pair with my iPhone?
- Asked by Claudia B from Cary
- 16-May-2019
- Flag as inappropriate (If I lost my original charging case and buy a back up, will I still be able to pair to my iPhone?)
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how do you tell the charge level of the charging case
- Asked by Corky G from Los Gatos
- 18-Jun-2019
- Flag as inappropriate (how do you tell the charge level of the charging case)
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Will it charge with the Catalyst protective case on it.
- Asked by David H from Evansville
- 24-Mar-2019
- Flag as inappropriate (Will it charge with the Catalyst protective case on it.)
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Where can I choose my engraving for the case?
- Asked by Wesley G from Smyrna
- 20-Mar-2019
- Flag as inappropriate (Where can I choose my engraving for the case?)
Best Answer:It appears the "Add Free Engraving" is only an option on the Full Sets of Airpods. Not if you're getting just the case.
You can see the option when you go to buy the Full sets of airpods.
"Add Free Engraving
Custom laser engraving available exclusively online."- Answered by Bj A from Vancouver
- 20-Mar-2019
- Flag as inappropriate Answer (Where can I choose my engraving for the case?)
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Answer
10w is plenty. 5w is also sufficient. I don't believe the AirPods support fast 7.5w wireless charging like the iPhones so it may not matter which charger you have
- Answered by Oliver N from Whitefish Bay
- 21-Apr-2019
- Flag as inappropriate Answer (What wattage of a wireless charger do you need for the AirPod wireless case to charge, is 10w ok?)
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What does the button in the back do?
- Asked by Pedram F from Los Angeles
- 04-Apr-2019
- Flag as inappropriate (What does the button in the back do?)
AnswerThe button on the back is used to put your AirPods into pairing mode.
- Answered by Braden N from Halifax
- 05-Apr-2019
- Flag as inappropriate Answer (What does the button in the back do?)
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Can I trade my old case to buy the new wireless case?
I got a pair of the first gen AirPods from my boyfriend and they are basically new.
- Asked by Melina M from Portland
- 16-Apr-2019
- Flag as inappropriate (Can I trade my old case to buy the new wireless case?)
AnswerNo I do not believe there is any sort of discount for trading in your old case. As any other apple product, you can always recycle it for free. It's recommend just holding on to the case in case (no pun intended) you break or misplace the new one
- Answered by Oliver N from Whitefish Bay
- 21-Apr-2019
- Flag as inappropriate Answer (Can I trade my old case to buy the new wireless case?)
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Is it safe to leave the AirPods on a Qi charging mat once they’re fully charged?
I’m concerned that my AirPods battery performance will be affected if they are left sitting on my Qi charging mat overnight.
- Asked by Michael B from Cedar City
- 01-Apr-2019
- Flag as inappropriate (Is it safe to leave the AirPods on a Qi charging mat once they’re fully charged?)
AnswerYes as with any other apple product, over charging is not possible due to software management. Your airpods (or any other apple product) will charge to 100% and then trickle charge to make sure that they stay at 100%.
- Answered by Oliver N from Whitefish Bay
- 21-Apr-2019
- Flag as inappropriate Answer (Is it safe to leave the AirPods on a Qi charging mat once they’re fully charged?)
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Answer
This case or any airpods case will charge any set of airpods. If your airpods are in the case, regardless of who's case it is, it will recognize them as your airpods. Thus switching to this case is as simple as putting your airpods in this new case, no repairing required.
- Answered by Oliver N from Whitefish Bay
- 21-Apr-2019
- Flag as inappropriate Answer (Can you use this to charge a different set of airpods but you can still connect to new devices?)
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Will I be able to have engraving on the case only? I lost my Gen 1 case.
I lost my Gen 1 case, and I am aware that the cases are interchangeable. Can I add engraving to the case when I buy online?
- Asked by Wei Wen J from Richmond
- 24-Mar-2019
- Flag as inappropriate (Will I be able to have engraving on the case only? I lost my Gen 1 case.)