• 1.0 out of 5 stars

    Worked for one charge then died.

    • Written by Achilleas H from Athens

    Poorly made product, as evident by other reviews, worked for ONE charge then died, non responsive. Returning this to apple store within a week.

  • 1.0 out of 5 stars

    Doesn’t Work

    • Written by Robert R from Seattle

    This is an easy product to use: charge it up and put your iPhone in the grippers. The contact should result in charging. Except it doesn’t. Returning.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible Product

    • Written by Gregory S from Kingscliff

    As others have mentioned, this product is simply not up to Mophie’s usual high standards. The wireless charging feature doesn’t work properly and only intermittently at best. Also the dash mount adapter lost its stickiness after only a day of use. How can the manufacturer justify charging a premium for such a woeful product? At least Apple refunded no questions asked.

  • 1.0 out of 5 stars

    Does not work properly!!

    • Written by Kevin G from Kansas City

    This very high priced (IMHO) wireless charger was a major disappointment. I "think" it worked when I plugged it in after leaving the Apple Store. However, when I actually needed it in a rental car, on the highway, in Joshua Tree National Park, It was a complete failure. And it didn't charge in my own Jeep Rubicon on a camping trip either. I just keep hoping it will "come to life." I have attempted to remove my leather case and it still gets no juice. And if you are only supposed to plug the USB end into the Mophie or a QC 2.0 car adaptor, then why even have the USB end on it?!! Of course, as a troubleshooting step, you are gonna stick the USB charger in the cars USB slot. Does this ruin the device?! I'll be returning it to the Apple Store soon.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Poorly made.

    • Written by Mark B from Spring Valley

    Bought 3/10. Broke 7/2 Gripper Arm/Pad holding phone broke. In Warranty, 2 years is nice. But with light use it broke in 4 months. Everyone seems to have the same issue with the gripper arm loosing it's grip. Nice just bent over actually.

    So the ONE Hand convent design is a nice idea. They just need to use parts that don't break.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Not exactly "fast charge"

    • Written by Douglas T from Orlando

    I really, really wanted to like this charger. The description says it is optimized for "Apple Fast Charge", but I either have a defective item, or it isn't optimized at all. On a 2.5 hour car ride it couldn't charge my iPhone XS from 80% to 100%..it only got to 98%. The next day while driving back I tested my regular cheap $5 USB adapter and lightning cable and my phone went from 77% to 100% in 1.5 hrs. The design for one-handed use is great, but I can't justify the price of this product for a one-handed, slow charging air vent mount.

    4 of 11 people found this useful

  • 5.0 out of 5 stars

    The 1-Star Reviews of This Thing Are Totally False, LOL.

    • Written by Ronald R B from Winter Park

    I’m amazingly happy with my purchase of this induction charger for my car.

    I bought it a month or 2 ago and I’ve just been waiting for the things that these other 2 or 3 reviewers said would happen in “less than a month” if I bought it, but you know what? They never happened. My phone has never “slid down until the volume button got squeezed and turned off my volume” like the one guy said, and to tell you the truth I don’t think it’s ever slid down at all.

    One time I tried testing how quickly it charged, and this isn’t an exact number, but what I saw after a roughly 1 hour drive was that it will charge your phone by about 1% per minute, give or take. It might have been more like 0.8% or 0.9% per minute, but it was very close, and I bet if I hadn’t been using google maps or any other apps at the time I could have gotten it up to a 1% per minute charging speed.

    As a guy with a physics degree, let me explain to you why it can’t have a magnet on it. Induction charging uses magnetic flux lines and magnetism to move electrons from one place to another, so if we start putting random magnets on things that are trying to induction-charge our phones, we can’t charge our phones very effectively anymore can we?

    Anyway, I just wanted to leave this review because I already leave enough 1-Star reviews of my own on the internet about things I don’t like, so I figured I’d even it out some with this one. It just made me really angry to read those other 1-Star reviews about this thing and slowly realize that they weren’t even true, and in my opinion were probably written by competitors for all we know. I have no connection to Mophie, or any company involved in making or selling this device. I just think it’s a great device and I’ve had an entirely different experience with it than the other 2 or 3 reviewers who have reviewed it. You might also want to check and see if the other reviewers may have faked their credentials to get on this site in the first place ... just a thought.

    27 of 36 people found this useful

  • 2.0 out of 5 stars

    XS Max keeps slipping down and muting the phone

    • Written by Damion M from Salford

    I bought this around 3 months ago and all was fine until we had a bit of a warm weather spell a few weeks ago. This lead to the two rubber inserts that hold the phone in place coming loose and now the phone slides down over the course of my commute to work. This leads to the volume buttons being pressed by the gripping arms, muting my music and sat nav.

    I would buy one with something that holds the phone underneath to stop this from happening. Unless you live in a cold climate, in which case this one should be perfect.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Surprising disappointment

    • Written by Lisa O from RENSSELAER

    I usually think highly of mophie and when I saw this in the Apple store, I thought it had to be good.

    -- Doesn't work with Tech 21 or Apple cases
    -- Day one it rarely charged, even with no case

    I really wanted this to work, but it's going to be returned.

    24 of 29 people found this useful

  • 3.0 out of 5 stars

    Not bad but you'll need a dual-USB adapter that supports QuickCharge

    • Written by Chris W from Montreal

    The 12v car lighter adapter that comes with this device is a single USB port. If you need two USB ports (e.g. for a bluetooth audio device on a car without built-in bluetooth, or a second charger for a passenger), it needs to support the Qualcomm QuickCharge standard, or the Mophie won't work.

    I've had mine attached to my vent for a couple of weeks now. It's nice to be able to pop the phone in and out with one hand without plugging/unplugging. It's also easy to rotate the phone without a cable flying in front of the centre controls. I thought the side brackets were ugly at first, but they've grown on me. Nicer than my previous cheap-o vent mount, whose rubber vent grips pulled off and fell into the ventilation system.

    Another criticism is that it only rotates on one spatial plane, from portrait to landscape mode. So you can't turn the phone towards yourself or the passenger if that's what you want. Or tilt up/down, although that's less of a concern for me.

    Having the QuickCharge feature is actually useful. It charges my iPhone 8 pretty quickly. But Mophie should have considered a dual USB-port adapter for those who need it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don't Use Rubber Strips That Comes Out Easily.

    • Written by Azim V from Alexandria

    Rubber strips for friction on both sides came out within a month. Now my phone slides down on its own and hits the volume button and lowers the volume all the way down. I paid 70$ for a cigarette lighter adapter. Definitely not worth it.

    20 of 26 people found this useful

  • 1.0 out of 5 stars

    Not worth it, mount doesn’t hold.

    • Written by Nick L from Calgary

    I bought one of these, had it 4 days using the dash mount with adhesive, fell off on the 4th day. I went in and exchanged it as the adhesive is only good for one stick, the second mount is falling off after day 2.
    Likely returning and waiting for the Belkin one. Don’t buy if you want to dash mount.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    So Ugly - Such a waste of talent

    • Written by JOSEPH P from Los Angeles

    Why on earth didn't the knuckleheads at Mophie simply make a wireless magnetic case that would allow the iPhone X phones to be charged and held in place with magnets so their Wonderful Charge Force system could still be used????????????? I just spent a small fortune buying two desk mounts, a vent mount, batteries (the magnetic kind that stick to the case) and an iPhone 7 Plus case - all less than 6 months ago.

    These geniuses made it all obsolete so they could sell you this Sputnik looking piece of junk that looks horrible and does exactly the same thing as their magnetic vent mount did (looking elegant when it did it), but they added a Rube Goldberg mechanical mount.

    What a major step backwards for technology.... Mophie you blew it!!!!!!

    35 of 105 people found this useful

  • 4.0 out of 5 stars

    Perfect for in-car charging.

    • Written by Z M from LONDON

    I have been using this charger for a couple of weeks. I charges as it should.
    The only problem that I need to push the charger back to the cigarette socket in every few days. It never happened with the old charger (Belkin) that I used for years. I wouldn’t expect this for the price I paid. Luckily they are both just standard usb sockets.

    7 of 10 people found this useful