• 1.0 out of 5 stars

    NOT GOOD.

    This charger gets extremely hot and the cable is very weak. Not a good design at all had to buy another one. I hope apple refund my money on the product.

    352 of 384 people found this useful

  • 1.0 out of 5 stars

    Quality - I think not

    After spending over £2500 on a laptop I would have expected the charger to have lasted a little longer that 16 months. I am not a heavy user but the charger had now 'frayed' at the mag 2 connector showing the metal grading around the cable itself. It is a poorly designed and poorly constructed piece of equipment which lets down the whole product. I just wonder what Apple were thinking of.......

    271 of 283 people found this useful

  • 1.0 out of 5 stars

    This product is a potential fire hazard - beware!

    The body of this power adapter overheats something terrible. It is dangerous and a fire hazard. Today the cable coming out of the main unit melted exposing the internal wires. In the process it melted a hole in the carpet it was sitting on. Overheating seems to be a recurrent problem with this design. Tomorrow I will see what the Mac Store has to say about this. I assume that they will replace the product for free.

    250 of 279 people found this useful

  • 1.0 out of 5 stars

    Sad, unfortunate design flaw

    The plug has a serious design flaw that causes it to disengage far too easily from the socket. The plug and wire extent out about 3/4" making it a long lever. The magnet is quite strong, and pulling the plug out straight takes quite a bit of force. Tap the wire or plug up or down however, and it comes right out. Such is the power of leverage. It works fine on a desk, but on your lap it can be a challenge to keep the plug in.

    This should be, and hopefully will be, redesigned in the next revision. The lever needs to be shortened. The L connector design helps by removing the wire, but its not absolutely necessary. The plug itself is more important as it does not flex and is too long, Something shorter and fatter would be more effective.

    112 of 128 people found this useful

  • 1.0 out of 5 stars

    Horribly Weak Connection

    After spending $2,000+ on a rMBP I am HORRIFIED at how annoying this connector is. The L-Shaped connector on my MBA was excellent but this is so weak. The entire point of having a laptop is to use it on my lap, on the couch, in bed, or any other place I desire... but this power adapter does not allow for that as it comes loose at the slightest nudge. It annoys me to the point of searching the internet for "tips" on how to keep the thing in there. (to no avail)... which led me here - where I just am going to repeat the cries of all the others that HATE THIS ADAPTER.

    100 of 115 people found this useful

  • 1.0 out of 5 stars

    T shape - bad design for the power adapter

    As others have commented before, the power adapter keeps falling off.

    It's not that the magnet is week, but the design itself is faulty. Even the smallest force on the T-shaped connector acts perpendicularly, which easily hooks the connector off. The previous L-shape may have been a better design.

    Last but not the least, I wanted to buy a spare adapter for home but $79 (+tax) for this useless adapter feels like a total ripoff!

    93 of 107 people found this useful

  • 1.0 out of 5 stars

    There must be a ghost in my house.

    That's the only explanation for why this adapter is never stays in my computer. I swear I plug it in constantly and next thing I know...unplugged. Is this Steve Jobs trying to play with our minds....Come on Apple give us all a better product or some money back for this terrible design!

    60 of 69 people found this useful

  • 1.0 out of 5 stars

    Poor Quliaty

    My MacBook Pro Retina is only 8 months old.. the charger is already broken, the cable is very weak and there is an obvious stress point that was not taken care in the design. Now I have to buy a new one :(

    50 of 55 people found this useful

  • 1.0 out of 5 stars

    Dangerous, poor design & rubbish quality!

    I have had three Macs, the Retina being my fourth. Not a single MagSafe Charger has lasted longer than a couple of months and have had to constantly travel back and forth to an Apple Store to get replacements (Thirty minute drive each time, Apple Resellers take 3-5 working days to replace the item)

    The Apple MacBook is a fantastic product but let down by the chargers! The cables always fray leaving the wires exposed which is extremely dangerous. My previous MagSafe2 charger would get extremely hot and fray which resulted in sparks and actually melting the product. My new one has frayed in a few months despite taking extra care of the product.

    Furthermore, the size of the mains plugs has been reduced which is very hard to remove from mains sockets.

    No-one expects paying so much for a product that has such a short lifespan.

    46 of 52 people found this useful

  • 1.0 out of 5 stars

    Corporate strategy over consumer's experience

    We all love Apple. We buy their iProducts because they function better than those of Apple's competitors, and they look prettier too. But we are all also aware of Apple's ruthless profiteering, and this product is a perfect example of their charge for cash coming before the user's experience. It appears of secondary importance that the product function well for a sustained period of time. The charger won't even come close to lasting the lifetime of the mac itself. It's such transparent monetising, and actually really very annoying. £65 every two years is a sick joke, and it's just SO fitting that they break within days of the EU warranty's running out. Apple; you have GOT to sort this issue out, because I look at my currently-uncharged (and unchargeable) MacBook and feel disgusted by your bleeding me for still more money. I love your products, but - cynically - at this point, it doesn't make sense for me/us/anyone to keep buying them when they're clearly designed to necessitate further expenditure after relatively little usage. Disappointing, upsetting, but ultimately, Classic Apple: I am an iFool.

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    Fourth Time Buying a Charger

    I am extremely careful with my chargers, and make sure that I'm not fraying them, but these chargers eventually stop working no matter what you do to them. I am now buying my fourth charger for the same computer. There is no reason that this should be happening, especially at this high price point. Please fix this, Apple.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    Very very poor.

    The cable is a year old and has already disintegrated in 2 places, typical apple poor build quality in their accessories, the best designers in the world and you think they build them poorly accidentally?

    Not a chance, cut it out apple, hopefully applecare will cover this.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Apple please fix this charger

    I agree with everyone who gave this product 1 star, I would give it 0 if I could. This is my third time purchasing this 80 dollar adapter in two years. Apple please do something about this!

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Apple MagSafe 2 Power Adapter (for MacBook Pro with Retina display)

    I am surprised and disappointed that Apple has not rectified this problematic cable. From numerous reviews of this product you realise that this product has a fatal design error and its a matter of time before it breaks. Mine just did.
    I am araid this is 'NOT APPLE'

    Loyal customer
    ps

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    needs replacement every year

    lucky i had extended warrenty with my mac pro. i have replaced this product 3 times. apple should have upgraded this product. very disappointed.

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    For once, truly awful design and poor quality from Apple. Yes, really.

    I have three Macbook Retinas in the family. All three have these power supplies. Prior to this, I had Windows laptops for over 20 years. No power supply ever failed. *All three* of these have failed. In their extreme cleverness, Apple have created a thin low voltage wire with soft outer cover. Feels great, like all Apple products (though I don't feel my power cables very often). But it rides up the wire, and bunches together, and eventually tears open, revealing the wires. Ultimately, after about 12-18 months, they start to short out. Come on Apple! Get your act together and re-invent this so that they last longer than 10 minutes. I'm happy to pay Apple for better products, but paying more for this garbage is insulting.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Works Great for just over a year

    Then like every other user on here the cable tears, I could tell it was going to do it for about the last 6 months as it kept sitting itself at one point where it began to curve the wrong way. Sure enough it split and now I need to find £65 for another rubbish one, they could at least acknowledge it is terrible and sell it about the £15 mark!

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Shockingly Poor ...

    This product is so poor, it's laughable. All the painfully slow, monotoned Sir Jony Ive interviews I've endured over the last decade telling me how design is the most important thing since the pending second coming and yet the Apple design team are clearly incapable of securing a cable to a plastic box at one end and an aluminium plug on the other. Nearly burnt my house down today. Truly terrible.

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    Doesn't stay plugged in

    The magsafe end of the charger has been thinned down and returned to the T connector shape. This means that it is very easy to be rocked up or down and disconnect. Also since the connector is thinner it has extra magnet surface area on the sides of the connector to make the connection strong enough, but this larger area on the sides get's full of little pieces of dust and dirt that keep the charger from connecting. This was not an issue on the older version. The connection on the computer side needs to be deeper or the connector needs to be taller. Also it would likely benefit from being switched back to the L shaped connector so there is less leverage.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Fantastic charger that is designed to need replaced after warranty.

    The charger it's self is great, the magnet connection is fantastic and keeps your macbook safe from accidentally catching your cable and flinging it off the table, the magnet simply unclips before any disaster happens!

    HOWEVER.

    Both my mother's and my own have split and frayed after 2 years, just outside the EU 2 year consumer warranty. The rubber skin covering the internal cables seems to slowly "bunch up" after the year mark, and begins to split towards the 2 year mark. It is clearly an issue with heat - whether apple have decided to design the outer to expand over time or the inside to shrink from heat - its happened 3 times in a row in my household so there is no way this is a coincidence. Apple in store blamed me, saying I shouldn't use my macbook whilst it charges? Why would I own a laptop and not use it at a desk on charge? that is utter nonsense! I'm deeply unhappy about this, apple NEED to fix their terrible cables. Lighting cables do the same thing.

    I have cables for amps, TVs, speakers etc that have lasted for years without a flaw. Both myself and my mother are on our 2nd charger costing 65 each, only to know it will break soon enough. It is ridiculous.

    25 of 26 people found this useful