Trade in your eligible iPad and you could get credit towards a new one with Apple Trade In.

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Frequently Asked Questions

  • There are two Apple Pencil models.

    Apple Pencil (1st generation) is compatible with the 12.9-inch iPad Pro (1st and 2nd generation), 10.5-inch iPad Pro, 9.7-inch iPad Pro, iPad (6th, 7th and 8th generation), iPad Air (3rd generation) and iPad mini (5th generation).

    Apple Pencil (2nd generation) is compatible with the 12.9-inch iPad Pro (3rd and 4th generation), 11-inch iPad Pro (1st and 2nd generation) and iPad Air (4th generation).

  • There are two SIM options for connecting your Wi-Fi + Cellular iPad model to a data plan: a physical SIM card or eSIM technology.* (Note: Wi-Fi iPad models cannot connect to mobile networks.)

    Physical SIM card: All Wi-Fi + Cellular iPad models have a physical nano-SIM tray that will hold a carrier nano-SIM card (also called a 4FF SIM card). Your iPad may have a carrier SIM card already installed if you purchased it from a carrier. If not, you can contact your carrier to obtain an appropriate card for your iPad. Some iPad models also support an Apple SIM card. For more information, go to https://support.apple.com/en-au/HT203089.

    eSIM technology: Newer Wi-Fi + Cellular iPad models include built-in eSIM technology that essentially acts as a digital SIM card. There are a few ways to activate an eSIM on your iPad, including downloading it on the iPad itself, scanning a QR code or using an app from a carrier. With eSIM, you can choose mobile data plans from selected carriers in more than 180 countries and regions around the world. For more information on setting up eSIM, go to https://support.apple.com/en-au/HT203089.

    More information on iPad support for LTE networks by carrier and country or region

    All Wi-Fi + Cellular iPad models include a nano-SIM tray that supports a carrier SIM card.

    Wi-Fi + Cellular iPad models with embedded eSIM technology include: 12.9-inch iPad Pro (3rd and 4th generation), 11-inch iPad Pro (1st and 2nd generation), iPad Air (3rd and 4th generation), iPad (7th and 8th generation) and iPad mini (5th generation).

    Wi-Fi + Cellular iPad models with a physical Apple SIM card include: 12.9-inch iPad Pro (1st generation), iPad Air (2nd generation), iPad (5th and 6th generation) and iPad mini (3rd and 4th generation).

    Wi-Fi + Cellular iPad models with an embedded Apple SIM include: 12.9-inch iPad Pro (2nd generation), 10.5-inch iPad Pro and 9.7-inch iPad Pro.

    *Not all carriers support Apple SIM and eSIM. See your carrier for more details. Not available in China (mainland). The eSIM technology works with the 11-inch iPad Pro (2nd generation), 12.9-inch iPad Pro (4th generation), iPad Air (3rd and 4th generation), iPad (7th and 8th generation) and iPad mini (5th generation). Apple SIM works with the 9.7-inch iPad Pro, 10.5-inch iPad Pro, iPad (5th and 6th generation), iPad Air 2, iPad mini 3 and iPad mini 4.

  • It’s our trade-in and recycling program that’s good for you and the planet. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Just answer a few questions online or in an Apple Store regarding the condition of your iPad. We’ll provide either an estimated trade-in value or a simple way to recycle it.

    If you’re trading in online, we’ll calculate your estimated trade-in value during the purchase of your new iPad. We’ll then send you a trade-in kit (at no cost to you) so you can send us your device. Once we receive your trade-in device, a team will inspect it and verify its condition. If the condition matches what you described, we’ll credit the trade-in value to your original payment method. If it doesn’t match, we’ll notify you of the revised value and confirm if you still want to move forward with the trade-in.

    If you accept the trade-in estimate in the store, we’ll give you instant credit towards a purchase.

    And if you choose to recycle your device, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.

  • Your estimated trade-in credit will be applied to the payment method used to purchase your new iPad once we confirm the condition of your trade-in device. If the trade-in value exceeds your purchase total, we’ll refund the difference on an Apple Store Gift Card. And if your device is not eligible for credit, we can recycle it for free or return it to you.
  • Once we’ve received your trade-in device, a team inspects it and verifies its condition. If the condition matches what you’ve described, you will receive the estimated value. If it doesn’t match, we’ll notify you of the revised value and confirm that you still want to move forwards with the trade-in.
  • If you’re trading in online, it generally takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and apply the trade-in credit to your order. If you’re trading in at an Apple Store, you’ll receive either instant credit towards your next purchase or an Apple Store Gift Card you can use anytime.

    Learn more

A closer look at iPad Air.

All-screen design with a 10.9-inch Liquid Retina display featuring True Tone and P3 wide colour.

A14 Bionic chip featuring amazingly fast CPU and graphics performance.

Touch ID integrated into the top button.

12-megapixel back camera with Focus Pixels and 7‑megapixel FaceTime HD camera with improved low-light performance.

Support for Apple Pencil (2nd generation).***

Compatible with Magic Keyboard and Smart Keyboard Folio.***

Compare iPad models

12.9-inch and 11-inch Liquid Retina display with ProMotion

A12Z Bionic chip

Compatible with Magic Keyboard and Smart Keyboard Folio

Compatible with Apple Pencil (2nd generation)

10.9-inch Liquid Retina display

A14 Bionic chip

Compatible with Magic Keyboard and Smart Keyboard Folio

Compatible with Apple Pencil (2nd generation)

10.2-inch Retina display

A12 Bionic chip

Compatible with Smart Keyboard

Compatible with Apple Pencil (1st generation)

7.9-inch Retina display

A12 Bionic chip

Compatible with Bluetooth® keyboards

Compatible with Apple Pencil (1st generation)

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