Buy iPhone 12 with a Telstra, Optus or Vodafone plan at an Apple Store. Reserve now

Buy iPhone 12

Frequently Asked Questions

  • All iPhone 12 and iPhone 12 Pro models are 5G capable. For 5G access, you need to activate your iPhone with a carrier that offers 5G service. Some carriers may also require a 5G service plan or a new SIM. Contact your carrier for more information. To learn more, visit
  • Yes, you do. When you buy iPhone from the Apple website, it is sold unlocked. You can contact a carrier directly to learn about the plans available for iPhone.

    View a list of networks

  • Buying a SIM-free iPhone from the Apple website allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your carrier.
  • No. iPhone SIM cards are not interchangeable with the SIM card in your iPad.
  • eSIM technology allows you to add a carrier plan to your iPhone without using a nano‑SIM card. To activate an eSIM, you will need to scan a valid QR code distributed by a carrier or sign up for a participating plan through a carrier’s app.*

    * Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit
  • The majority of features will work with your network. Certain features such as Visual Voicemail require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.
  • Carriers typically sell iPhone with a contract that subsidises the initial purchase price. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.
  • Yes. iPhone is enabled to work on networks using GSM around the world. Because an iPhone sold on the Apple website is unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.
  • No. Orders placed through the Apple website can be shipped only within the country or region of purchase. You can also shop for friends and family members in countries or regions where iPhone is sold. Just visit the Apple website of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 133‑622.
  • It’s our trade-in and recycling program that’s good for you and the planet. If your current iPhone is eligible for trade-in credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible iPhone either in a store or online. Just answer a few questions regarding the model and condition and we’ll provide an estimated trade-in value or a simple way to recycle it.

    If you trade in online, we’ll apply your estimated trade-in value to the purchase of your new iPhone. Then we’ll arrange for you to send us your old iPhone. Once we receive it, we’ll inspect it and verify its condition. If the condition matches what you described, your trade-in value is applied as a credit to your original payment method. If the condition doesn’t match, a new trade-in value will be provided.

    You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade‑in.

    If you accept the trade-in estimate in the store, we’ll give you instant credit toward your iPhone purchase.

  • Your trade-in value is applied as a credit to your original payment method. This happens once we receive your old iPhone and confirm that the condition matches what you described.

    In either case, if we provide a revised trade-in value based on the condition of your old iPhone, we’ll work with you to confirm that you still want to move forward with the trade-in.

  • Yes. When you buy your new iPhone online or in a store, you can trade in an eligible iPhone and get credit applied to your purchase. You can also get an Apple Store Gift Card online or at an Apple Store when you trade in any eligible smartphone with Apple Trade In. And in either case, if your smartphone or iPhone is not eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet. And if you choose to recycle your device, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.
  • Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your trade-in.

    Recycling a device is much faster. When we email you a prepaid shipping label, just send your device to our recycling partner.

Which iPhone is right for you?


iPhone 13 Pro

The ultimate iPhone.

From A$1,699

iPhone 13 Pro — available in Alpine Green, Silver, Gold, Graphite and Sierra Blue.

6.7″ or 6.1″

All-screen OLED displayfootnote ¹ with ProMotion

Pro camera system

Telephoto, Wide, Ultra Wide

A15 Bionic chip

5-core GPU

Superfast 5Gfootnote³

Up to 28 hours video playbackfootnote

Face ID


iPhone 13

A total powerhouse.

From A$1,199

iPhone 13 — available in Green, Pink, Blue, Midnight, Starlight and (PRODUCT)RED.

6.1″ or 5.4″

All-screen OLED displayfootnote¹

Advanced dual-camera system

Wide, Ultra Wide

A15 Bionic chip

4-core GPU

Superfast 5Gfootnote³

Up to 19 hours video playbackfootnote

Face ID


iPhone SE

Serious power. Serious value.

From A$719

iPhone SE — available in Midnight, Starlight and (PRODUCT)RED.


LCD display

Single-camera system


A15 Bionic chip

4-core GPU


Up to 15 hours video playbackfootnote

Touch ID

iPhone 12

As amazing as ever.

From A$999

iPhone 12 — available in Purple, Blue, Green, (PRODUCT)RED, White and Black.

6.1″ or 5.4″

All-screen OLED displayfootnote¹

Dual-camera system

Wide, Ultra Wide

A14 Bionic chip

Superfast 5Gfootnote³

Up to 17 hours video playbackfootnote

Face ID