• What’s in the Box

  • 

    EarPods with Lightning Connector

  • 

    iPhone

  • 

    Lightning to USB Cable

  • 

    5W USB Power Adapter

• Frequently Asked Questions

  • Does iPhone work with any SIM card or carrier worldwide?

    The iPhone models currently sold on the Apple website work with nano-SIM cards from compatible carriers. And they work on many 4G LTE networks around the world. Contact service providers for details.

    Information on iPhone 8 and iPhone 8 Plus support for 4G LTE networks by carrier and country

  • Do I need an iPhone-specific service plan?

    Yes, you do. When you buy iPhone from the Apple website, it is sold unlocked. You can contact a carrier directly to learn about the plans available for iPhone.

    View a list of networks

  • Do I need to commit to a long-term contract for my iPhone?

    Buying a SIM-free iPhone from the Apple website allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your carrier.

  • Can I use the SIM card in my iPhone with my iPad?

    No. iPhone SIM cards are not interchangeable with the SIM card in your iPad.

  • Will all iPhone features work with my network?

    The majority of features will work with your network. Certain features such as Visual Voicemail require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.

  • Why does the price of iPhone on the Apple website differ from a carrier’s price?

    Carriers typically sell iPhone with a contract that subsidises the initial purchase price. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.

  • Can I use my iPhone outside my home country or region?

    Yes. iPhone is enabled to work on networks using GSM around the world. Because an iPhone sold on the Apple website is unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.

  • If I buy an iPhone from the Apple website, can I ship it to another country or region?

    No. Orders placed through the Apple website can be shipped only within the country or region of purchase. You can also shop for friends and family members in countries where iPhone is sold. Just visit the Apple website of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 133‑622.

• Answers from the Community

  • Most Interesting
  • Recently Answered

  • Does the iPhone 8 Plus have Animoji?

    • Asked by Laterica B from Memphis
    • on 18/09/2018

    Best Answer:

    No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use animoji. More(Read full answer)

    • Answered by Lukey H from Auburn
    • on 19/09/2018

    Answer now(Does the iPhone 8 Plus have Animoji?)

    11 Answers(Does the iPhone 8 Plus have Animoji?)
  • Does iPhone have its own browser

    • Asked by Sharon A from Cleveland
    • on 27/01/2019

    Answer

    Yes

    • Answered by manita Ö
    • on 09/06/2019

    Answer now(Does iPhone have its own browser)

    4 Answers(Does iPhone have its own browser)
  • Is the iPhone X s max waterproof?

    • Asked by Rafael S from Vila Velha
    • on 04/11/2018

    Best Answer:

    Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the de Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the device immediately and it still died. Placed it in rice for 2 days and had no luck. This happened Saturday 5/11 too the phone to the apple store in international plaza Tampa, FL for replacement. Thanks apple :) More(Read full answer)

    • Answered by Carlos A from Largo
    • on 17/05/2019

    Answer now(Is the iPhone X s max waterproof?)

    2 Answers(Is the iPhone X s max waterproof?)

  • Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?

    • Asked by Mrs. S from Wallkill
    • on 09/01/2019

    Answer now(Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?)

    1 Answer(Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?)
  • Should I get an iPhone 7 or XR?

    • Asked by Pam A from Treasure Island
    • on 08/11/2018

    Answer now(Should I get an iPhone 7 or XR?)

    3 Answers(Should I get an iPhone 7 or XR?)
  • Does the iPhone 8plus use the same charger as the iPhone XR

    • Asked by Sharon L from Racine
    • on 11/12/2018

    Best Answer:

    Yes, all iPhones that are iPhone 5 and up have the same type of charging whole (the lightning connec Yes, all iPhones that are iPhone 5 and up have the same type of charging whole (the lightning connector) More(Read full answer)

    • Answered by Kyrie D from Bronx
    • on 08/04/2019

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    5 Answers(Does the iPhone 8plus use the same charger as the iPhone XR)

  See all 174 Questions