Questions & Answers for Philips HUE HomeKit Upgrade Bridge (for Current HUE Bridge Users)

Philips HUE HomeKit Upgrade Bridge (for Current HUE Bridge Users)

9 Questions + 3 Answers

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9 Questions from the Community

Can I transfer data from the old HUE bridge to this one?
Is it possible to transfer the scenes, devices, bulbs, settings etc. from my existing HUE bridge to
- Asked by M T
- 6 Jan. 2016
- Flag as inappropriate Can I transfer data from the old HUE bridge to this one?
Answer nowCan I transfer data from the old HUE bridge to this one?

1 AnswerCan I transfer data from the old HUE bridge to this one?

Similar QuestionsCan I transfer data from the old HUE bridge to this one?
Answer
Yes. The Hue app allows you transfer your settings from your existing gen 1 bridge to the new 2nd gen bridge via your network. You just need have them both on your network at the same time.
- Answered by Andrew C from St Kilda
- 4 Jul. 2016
- Flag as inappropriate Answer (Can I transfer data from the old HUE bridge to this one?)
How does the upgrade process work?
I have the existing Hue Bridge and would like to upgrade to this one. How does the upgrade process w
- Asked by Marke K from Ottawa
- 11 Dec. 2015
- Flag as inappropriate How does the upgrade process work?
Answer nowHow does the upgrade process work?

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Similar QuestionsHow does the upgrade process work?
If I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.
Upgraded Bridge is it necessary
- Asked by Kimberly L from Ottawa
- 15 Dec. 2015
- Flag as inappropriate If I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.
Answer nowIf I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.

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Similar QuestionsIf I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.
Do you need the original Hue hub before adding this hub? or does this hub actually replace the other hub
- Asked by Ronald M from Land O Lakes
- 22 Nov. 2015
- Flag as inappropriate Do you need the original Hue hub before adding this hub? or does this hub actually replace the other hub
Answer nowDo you need the original Hue hub before adding this hub? or does this hub actually replace the other hub

1 AnswerDo you need the original Hue hub before adding this hub? or does this hub actually replace the other hub

Similar QuestionsDo you need the original Hue hub before adding this hub? or does this hub actually replace the other hub
Answer
Replaces the old hub.
- Answered by Edward M from East Perth
- 12 Jun. 2016
- Flag as inappropriate Answer (Do you need the original Hue hub before adding this hub? or does this hub actually replace the other hub)
Can the bridge update be the first bridge one has or is the basic bridge required?
- Asked by Jim H from Fort Worth
- 15 Feb. 2016
- Flag as inappropriate Can the bridge update be the first bridge one has or is the basic bridge required?
Answer nowCan the bridge update be the first bridge one has or is the basic bridge required?

1 AnswerCan the bridge update be the first bridge one has or is the basic bridge required?

Similar QuestionsCan the bridge update be the first bridge one has or is the basic bridge required?
Answer
You need to surrender the old bridge.
The new bridge is stand alone in operation.
- Answered by Edward M from East Perth
- 12 Jun. 2016
- Flag as inappropriate Answer (Can the bridge update be the first bridge one has or is the basic bridge required?)
Does this work if I get the Hue bulbs on their own without the "old" bridge as the starter kit with bridge and two bulbs is unavailable...
- Asked by Adam G
- 26 Nov. 2015
- Flag as inappropriate Does this work if I get the Hue bulbs on their own without the "old" bridge as the starter kit with bridge and two bulbs is unavailable...
Answer nowDoes this work if I get the Hue bulbs on their own without the "old" bridge as the starter kit with bridge and two bulbs is unavailable...

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Similar QuestionsDoes this work if I get the Hue bulbs on their own without the "old" bridge as the starter kit with bridge and two bulbs is unavailable...
What do I need to qualify for it? I have the older version and ordered the upgrade but was charged full price?
- Asked by Manar C from Orleans
- 18 Dec. 2015
- Flag as inappropriate What do I need to qualify for it? I have the older version and ordered the upgrade but was charged full price?
Answer nowWhat do I need to qualify for it? I have the older version and ordered the upgrade but was charged full price?

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Similar QuestionsWhat do I need to qualify for it? I have the older version and ordered the upgrade but was charged full price?
can you use this bridge and buy single bulbs instead of buying the starter pack?
- Asked by Esther K
- 16 Dec. 2015
- Flag as inappropriate can you use this bridge and buy single bulbs instead of buying the starter pack?
Answer nowcan you use this bridge and buy single bulbs instead of buying the starter pack?

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Similar Questionscan you use this bridge and buy single bulbs instead of buying the starter pack?
Do we have to bring in proof of having a hue hub already? Else how will you know if people are eligible for the discount price?
- Asked by Guy S
- 22 Dec. 2015
- Flag as inappropriate Do we have to bring in proof of having a hue hub already? Else how will you know if people are eligible for the discount price?
Answer nowDo we have to bring in proof of having a hue hub already? Else how will you know if people are eligible for the discount price?

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Similar QuestionsDo we have to bring in proof of having a hue hub already? Else how will you know if people are eligible for the discount price?