• 1.0 out of 5 stars

    Bluetooth NOT WiFi.

    I was very disappointed to discover after I bought this product, that it is connected via Bluetooth rather than WiFi, which drastically limits the range. In order to function, it needs to be in Bluetooth range of either the phone, Apple TV or iPad.

  • 1.0 out of 5 stars

    Absolutely useless with anything drawing a larger current.

    I bought one of these to automatically switch on a heater, because ABSOLUTELY NOWHERE does ANY of the documentation list that there is a limit to how much current the product will (or, in this case, will NOT) handle. It would switch itself off after just a few seconds of being activated.

    At first I thought it was the power board I was using, so I plugged it directly into an extension cord, then plugged it into the wall directly and used an extension cord off it. Then I removed the extension cord from the equation and tried plugging the heater directly into the wall through the device.

    Zero. Zip. Nada. Nothing.

    Either Elgato needs to upgrade the product for use in similar situations, or they should CLEARLY mark on ALL documentation (including websites) that it has a limitation.

    If I could give a zero star review, I would.

  • 2.0 out of 5 stars

    Big problem! - not worth the money

    Great app! great devices!

    BUT - this only works on appliances with power requirements of under 1800W. That means: No kettle, no iron, no dishwasher.
    That means - you can't really use this device to monitor your energy usage (as you can't use it on the most power hungry appliances in your home.
    This is buried in the fine print on this site but it should be made more explicit to users (not the app itself even has icons for kettles and dishwashers!)
    So you can't for example -use it to check whether you left your iron on.

    I think this is a great technology and great app - but for energy monitory it is not fit for purpose.

  • 3.0 out of 5 stars

    Poor design

    These work fine for me but have to put them on a pawer board and loose 2 outlets.

    Double wall outlet looses other plug.

    Did they even try these in a real home before making them, I thought aApple of all people would require good design in products they are promoting.

  • 1.0 out of 5 stars

    Dead on arrival and dangerous!

    I am hugely disappointed in this product. It arrived today and does not work. I plug it in, follow the instructions and neither the EVE app or home kit can find the device. The manual button on the front also does not work to turn on a lamp.
    Worse than not working, I pulled the unit out of a power socket, and happened to touch the pins, and got a SIGNIFICANT electric shock!
    Remember, it was completely unplugged. Nothing was plugged into this device, and it was not in to the wall.
    It obviously has a fault and held residual current. Extremely dangerous and hurt a little bit.
    If I could rate this a zero I would!

    0 of 1 people found this useful

  • 3.0 out of 5 stars

    Test in the store first..

    As per title, returned one after it blew/shorted. So got a replacement and that was dead on arrival... back to the Apple store again. The staff we're awesome and suggested we test the 2nd replacement out in store, turns out that new one out of the box was dead as well, so we tried yet another and it was fine (and still works a few months later now.)

    Also, put them behind a surge protector, as they seem to be stupidly fragile.


    Aside that, seems to work as expected (When it works).

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Easy and reasonably priced

    Good piece if kit. One controls my TV and other a lamp. Get the occasional "not responding". always works when i go into the app though or when i ask Siri again

    Points it misses 5 stars - Still a little chunky for my personal liking, occasional bugs.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Good but unreliable

    I have bought two of these and they are great, work very well with HomeKit. The other good thing about these is that they don’t require a hub like so many other HomeKit compatible devices.

    However both have failed within a year of purchase, they both started by failing to respond to commands to switch on and off. Due to Apple not apply any warranty to this you will need to contact Elgato directly. I can say that Elgato were very helpful.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Excellent HomeKit Home Automation Product

    This compact and quality device arrived quickly from Apple / Elgato. I set it up on the Elgato Eve App and the HomeKit App easily. It has no requirement for a separate hub, relying only on the Apple TV hub for remote operation outside the range of the low energy Bluetooth signal. I set up timers for automatic on and off. (It takes 4 timers to be set up for two on and two off events each day.) You can adjust which devices show up on your Eve at-a-glance page and your HomeKit favourites. There is a slight delay when selecting or asking Siri to turn on/off, but not problematic. A manual on/off switch is on the unit itself. Helpful website and people at Elgato to help with any questions you may have.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Compatibility issues with other HomeKit products

    Well designed with clear instructions, this is an easy device to install and configure. Once firmware / software issues are resolved it will be very useful.

    Currently there are compatibility issues with other HomeKit products (Dec 2017): immediately following install, other products stopped working, and application software would not load. Firmware updates did not help. Removing the Eve from Apple Home immediately resolved these issues.

    Everything has been reported to Apple and other vendors, so hopefully a fix will be forthcoming.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Just works

    So much better than the Wemo. No messing around with wifi network set up and passwords. Just plug in and enter the code from the box. Not sure why they haven't added the code scan which would be even easier.

    This plug also works fine in my faraway from the router kitchen, whereas the Wemo plug did not.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Simple

    This is a good simple product and easy to setup and and provides some data about the item you have plugged in if you want it.

    Only bad thing really is the size but good simple item and does what it says.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Worked great - at first. Just don't use for Fridge

    Bought this device several months ago as part of my "home efficiency" analysis for my new home. I am currently using far more power at the new house than the old house so i thought id do some investigation. I plugged almost everything in the house into this thing (one at a time) to get max power and average power use so that i know how much power things use. (I found out that my old fridge was running 24x7 and costing me about $200 annually for power.) I tested a fridge at my trailer to see if it was still good. Unfortunately, while i was away, it turned off. I lost about $50 worth of meat, ice cream and other stufff. Not too big a deal. I brought the device home and plugged in my main fridge last weekend. In the last 5 days it has shut off 5 times. I cant find any reason. Fortunately, we use the fridge every day and notice the light not on (which means - turn the eve energy back on). I'm going to try the device on several other things in the upcoming weeks to see if it is just fridges that it has problems with or if the unit is having problems.
    Other than the reliablility factor, i like the product. I don't like how easy it is to turn it off when a fridge is plugged into it, but that is probably my problem. I also think that the Eve UI could use some work, although it does have a plethora of information.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Elgato Eve Energy Competitive and Capable

    I purchased the Elgato Eve Energy and have been using it for about a month. The product works perfectly. It is responsive and I have not yet had a moment where something didn't seem quite correct.

    Furthermore, The energy consumption monitor is superb. There are numerous other devices on the market that monitor energy and can control the power state of a fixture but this comes with the ability to really dive deep into the energy usage via the Elgato Eve application.
    Elgato Eve's application is far superior to other product based applications as it is more robust and allows for much more complex automation to be created by the user.

    Great Product!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 4 months

    - The plug worked ok for 4 months, was plugged in and working fine, but one fine day suddenly stopped
    - All the documentation included with the item, and online is out of date. Kept mentioning press a button on the side to reset. There is no button on the side
    - Called customer support, very courteous and available on Sunday. They also repeated the same instructions - to press the button on the side. When I mentioned there was none, they went to the lab to get a real product to check. Found out there was no button and that the LED in front not side was also the button. Pressing that did not reset.
    - Started a case, so will probably be replaced under warranty.
    - The customer service person asked where in the world I was calling from - which is understandable - as they have different product versions in different parts of the world. However, the people working on the case started the case by asking the same question over email.
    - One star, as it has been forever since I bought something which stopped working within few months and under warranty. Not the best use of my time to follow-up on warranty. Have bought similar products from iDevices which have been working fine without needing any special attention.

    8 of 10 people found this useful

  • 3.0 out of 5 stars

    Very nice - but Apple TV is required for most features

    After ordering this online, I realised that an Apple TV (4th Gen!) is required in the home to get most things working. I wish this was clearer in the description.

    The unit uses Bluetooth, so without an Apple TV you need to be within its vicinity to get it working.Once it's paired with an Apple TV or iPad running iOS 10 that stays at home, it then gets 'internet access' and some features become available. Quite a shame really this is not clear up front.

    Limitations when no Apple TV available.

    *Remote controls will not be available - only within Bluetooth range works
    *Family sharing will not be available - although you can invite them
    *Automation will not be available

    From the above, family sharing is my biggest gripe. You can invite others to control the unit, but they won't be able to control it. (I haven't yet tested if multiple people can pair to a single unit)

    It is otherwise a nice unit. Well built, easily paired and installed and makes a satisfying virtual switch sound when switching on and off.

    If I had known the above I would have sought a wi-fi enabled switch.

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Perfect for use while on vacation

    This product is exactly what we needed for when on vacation. For years we would just leave a bedroom light on to deter anyone who thought the house would be a target for theft with all the lights off for an extended period of time. Now we can schedule the light to come on at dark and off during the day which saves electricity and better for the environment. It was very easy to pair and one of the best features is you can manually override the schedule if need be. Will be good for Christmas tree usage as well!

    5 stars for sure! I would get more, but at $50 a unit, it makes it hard to justify. Its solid though.

    18 of 18 people found this useful

  • 5.0 out of 5 stars

    eve energy

    I can't believe how easy it was to set up and even easier
    to use. I have kicked many chairs or tables leaving
    a dark room in the past at night headed to another room but
    never again. This is a must have in all my rooms

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Really nice but too wide

    Functionality is fantastic and setup was super easy. Only gripe is the width of the unit as it prevents anything being plugged into a duel power point.
    I have it setup to turn on my bathroom heater in the morning.
    Would love a L and R sided versions so I don't loose two power points

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Defective - tuns off at random

    After using the plug for 24 hours, it is very clear that this plug has a very serious problem: It turns off all by itself at random. This happened to me 6 times in one day. I wondered if this was unique to my individual unit, but after reading the reviews on amazon I realized that other people are having exactly the same problem. I am returning it for a refund.

    9 of 12 people found this useful