• 1.0 out of 5 stars

    This case does not last long.

    I have had this case no more than 3 months, I don't take my laptop out it stays on my desk, so i was surprised to find that this case was cracking at the corners. I did not expect this after such a short period of time. I have had to take the case back to the apple store that I purchased it from.

    However the customer service that I received from apple on this matter was brilliant and prompt. thank you apple for that.

  • 1.0 out of 5 stars

    Dont bother

    I purchased May 2017 by March 2018 it has already cracked and will not stay fitted. Most time my MacBook sits on my desktop so I am not a constant traveler with it. Very disappointing product from Apple.

  • 1.0 out of 5 stars

    DO NOT BUY! If less than 1 star was an option I would give it that.

    Worst case ever. I have never dropped, bumped, or hit my Mac and the first crack appeared on the top right screen side after two weeks of having the case. A few weeks later another crack appeared on the left side. The clips that allow the case to grip the computer are in tact but yet the cover frequently comes off when opening the screen. Fast forward 4 months to now and there are entire chunks of the case broken off. Two of the rubber feet just fell off. Keep in mind I have NEVER dropped or mishandled my laptop. DO NOT BUY THIS CASE!

  • 1.0 out of 5 stars

    DO NOT BUY THIS CASE

    Completely falling apart after only a few months and I'm yet to drop my MacBook or put the case under any sort of extreme conditions/circumstances. Worst purchase.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Buyer Beware

    With in days of purchase, the case began to crack. At first the cracks were just fissure, but within a few weeks pieces of the case began to crack off. When pieces crack and come off, the remaining case has jagged edges. As I type, my right wrist is bring scraped by the edges of the missing chunk of plastic.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    worst case

    same as other reviews, broke within weeks without bumping or dropping the computer. will not buy again this brand.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Nice but cracks too easily

    Not great value for money, I like that the case fits well, but my case now has cracked on every corner and around all fitting points and I am extremely careful with my MacBook. I now need to replace less than 3 months after purchase.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS CASE!

    I purchased this case three months ago, within the first month it had hairline cracks on the corners. By the second month, entire pieces of the case (corners) were falling off and now in its third month I'm starting to see cracks elsewhere on the case including on the tabs that hold it on to my mac, rendering it useless. I'm VERY careful with my laptop, I don't believe this case would offer ANY protection if it were actually bumped or dropped. I suggested to apple they remove it from the site (implied endorsement?) because its so awful!
    Don't waste your money on this case.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Crack after 3 month used.

    The quality doesn't go with the price. The corner of the case got cracked after 3 month used.
    The case is beautiful and clean look. A year used it and it's ok but too fragile.

  • 1.0 out of 5 stars

    Not Recommended

    Hardshell case plastic is brittle and corners have cracked and fallen off within the first month of use. The performance of this product is poor and I do not recommend as the case will not last and is not worth the cost. I suggest looking at other options for a hardshell case. Based on many similar poor reviews here, I am surprised Apple continues to sell this product!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Do not buy, cracks just looking at it

    Bought this case back in June 2017. It started getting cracks within a month. I do not travel with it, it usually stays within the same area. Last month a piece of the corner came off. Also the bottom part never really fit, one side never clipped in correctly. I did contact Incase this week. They are replacing it with another product called a snap jacket. So 5 stars for Incase stranding behind their products but this hardshell case is plain awful. Do not buy, hoping all these reviews are wrong.

  • 1.0 out of 5 stars

    rubbish

    The case has cracked in two places one on the lid and one on the base

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    WORST BUY EVER!!!

    Do not buy this case. It started cracking the week I got it. Now, after having it for a few months it will not even stay on my MacBook Pro because of the cracks. I am very disappointed. I would rate this case zero stars if it would let me.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Does not fit

    I agree with the previous reviewer. I went into an Apple store to buy this, and the assistant and I tried three separate Incase covers, all of which would not fit on my MBP with Thunderbolt 3. It appears it may be a manufacturing flaw. This may not be the case for all of the hard covers, but I'm taking the trouble to write this here in case anyone else might be considering, to proceed with caution.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    would not purchase

    I am a college student and take my Mac book with me all over the place and this shell is chipping away and is falling off. I often find my shell is off of my screen when I take it out of its sleeve. Overall expected it to be a good purchase because incase tends to be a good brand but that wasn't the case. I expected so much more for the price of it.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Disappointed in quality and fit

    I really don't expect much from a hard case shell. Just protect from minor scratches and bumps, but this case is terrible. Even though it's suppose to be specifically made for a MacBook Pro 13 inch, it still doesn't fit right. When you snap on the pieces it still wobbles a bit and doesn't fit snug as it should. But the worst part is that within the first year, the corners started chipping off! I take pretty good care of my things, with the laptop either on my desk or in the sleeve pocket of my backpack during transport. There's no way it should be chipping off.

    Save yourself the disappointment and skip this product.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Cheap quality for $50

    Didn’t even put it on my laptop. The plastic is so thin it’s a waste of time. $50 for this?? It’s getting returned!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Keep the receipt, if you buy this you will likely return it.

    For NEW MacBook pro 13" (non-touchbar) 2-port USB-C.
    Just bought this case yesterday and I have decided to return it. Poor fitment, make the screen so heavy that if tilted to about 30º the lid will close under its own weight. Neither piece snaps on completely at the corners and the lid-piece comes off easily due to this issue. I can't believe Apple has endorsed the usage of this completely inferior product. C'Mon Apple, get your act together. (I know it's not an apple product but still they should've done their research with this one.)

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    One corner of the case cracked/chipped within the first 6 months, even though I rarely use the laptop, keep it in a padded computer bag, and haven't dropped it at all. The other corner just cracked and chipped off as well, just 3 months post "1 year warranty". I won't waste my money on another one of these and will opt for a thicker, hopefully better manufactured case, albeit at a higher price.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Should have listened to the other reviews...

    I initially thought that most reviews are usually left by dissatisfied customers and surely this would get the job done. Sadly I was mistaken in my judgment.

    I purchased this case (in grey) and it has been handled very gently thus far. The laptop rarely leaves the house and has been placed in a backpack perhaps 5/6 times at a maximum. The upper left side has fractures and the upper right has properly cracked and bent with a piece almost ready to fall off. Given the item was only purchased 3 months ago the performance has been gravely disappointing.

    Please save your money and look for an alternative as this product is of substandard quality (being kind).

    1 of 1 people found this useful