• 2.0 out of 5 stars

    Works well, but same issue getting the case stuck.

    I bought this case because I saw how well it worked with my sister's 7 plus. I have the 8 plus, and like everyone else, the case works really well and charges great. But, the infamous getting stuck issue came up. I still use earbuds with the phone jack, so I needed to remove the case to listen to music. When I went to remove the case, it was stuck.

    I called Mophie's customer service and the guy actually gave some helpful advice for getting it off. Instead of putting pressure on the sides, I followed his instructions of grabbing onto the bottom of the case where the speakers are (I dug in my fingernails into the edge for extra leverage) and then the top of the phone (with the top part of the case removed), pulling in opposite directions.

    Granted, I didn't have enough strength to do get the case off by myself. I got my roommate to hold the top of the phone (while wearing rubber gloves for extra friction) and pull while I pulled the case in the opposite direction while holding the speaker portion. Once the lightning plug came out, the phone easily slid out of the case without any damage. No paper clips, WD-40, or other hacks required -- just some extra man power.

    I workout with earbuds every day and don't want to go through such a mammoth effort every time I need to remove my case. My Bose sports headphones are still in great condition, so I'm not ready to replace them with the wireless version. Sadly, I will be returning this. It's too bad, but Mophie really needs to come out with a bigger case for the 8 plus. It's too much of a pain to use otherwise. If they ever do decide to put a true 8 plus model on the market, I'll be happy to purchase it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Grabage!

    Do not waste the $100 plus money you will spend on this. Not my first Morphie Battery Pack, but it will be my last. The battery pack will get stuck and you WILL NOT BE ABLE TO REMOVE IT from your iPhone. Poorly made.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    micro USB inop

    This is not my first MOPHIE product -- third. The other two I used for years without one single issue. The MOPHIE for 8 plus is a train wreck. The wireless charging is uneven - sometimes fine, others not so much. The micro USB and cable were a little looser than I remember but now - 3 mths in, the micro USB cable is no longer usable for charging - the micro USB connection is free floating inside the case frame and not able to hold the cable in place. Mophie do-over.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Omg mophie really?!

    If anybody read comments before buying... Don't waste your money...pay attention to how many negative comments. Its all true.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Garbage quality

    Bought a mophie for my iPhone 8 and within 6 days it doesn’t work anymore I want my money back

    12 of 13 people found this useful

  • 3.0 out of 5 stars

    Good, but...

    I bought this case week ago. It works just fine... BUT, my phone is stuck in it... thank you Apple for messing up my iPhone. :)

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Perfect for people who love stress!

    Wow, this case sure is something! I put it on my phone two weeks ago and found out that the case has magical properties that glue the phone to the case! If you love a hopeless challenge, this is the case for you. Pulling, prying, crazy YouTube hacks - none of it has stood up to the test of removing the phone. The best part? The charging case won’t hold a charge! But don’t worry - it will never leave your phone. It’s more loyal than any human or animal or plant could ever be. I don’t know why I wasted money getting an adorable cat when I will clearly have this case glued to my phone with no ability to charge it for the rest of my time with an iPhone 8 Plus. It’s just dandy.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Returning the product I just purchased an hour ago

    Should have read the reviews. I use wired earbuds mostly and there is no pass through lightning port available. However, I didn't have a problem sliding my phone out of the case as I only had it in there about 15 minutes.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    A design flaw perhaps

    Why was it necessary to change the charge/headphone socket to the Android style. The i phone 8 has a Lightning socket! Is there a suitable Android to Lightning socket convertor?
    f I want to use my wired headphones, I need to remove the Juice case from my i phone.
    Also if I can offer one final criticism, the Juice lacks a screen protector.

    1 of 8 people found this useful

  • 1.0 out of 5 stars

    why is apple promoting this case?

    The iPhone 7 plus and 8 plus are NOT the same size. The 8 plus is slightly bigger which is why everyone is mentioning it getting stuck. It was obviously engineered for the smaller 7 plus. Bad move by Mophie and Apple both never mentioning this with regard to this product. Also, how could you possibly make a case for a product that doesn't allow you to use all the inputs? Horrible decisions all around with this case.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Don’t buy!!

    I bought this for my new iPhone based on my great experiences with previous versions but now I can’t listen to my music with it on. Great paperweight

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY A MOPHIE PHONE CASE

    Dropped my phone from waist height on the driveway and the screen cracked completely

    11 of 13 people found this useful

  • 4.0 out of 5 stars

    Decent Case

    I was hesitant about buying this based on the reviews of it getting stuck once on the phone. However, after using it for a few days it isn’t that bad. It is very snug, but it is possible to remove without damaging your phone.
    The only downside to this is the fact that there is no accessible headphone connection to use. You have to use Bluetooth headphones if you want to listen to music while charging your phone. I have the AirPods so this isn’t an issue for me at this time. Overall, I would prefer an Apple smart battery case over mophie.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Mophie Juice Pack Classic Struggles

    I'm on the road constantly with a lot of international travel. Last week my company iPhone (my lifeline) died and was replaced with a new iPhone 8. Yeah! I was excited and went to the Apple Store to purchase my replacement charging case. Apple's In Store Rep up sold me on the Mophie Juice Classic and my initial experiences are as follows:

    01) Mophie case does not have Apple's lightning adapter / charging port (Old school USB plug)
    02) Mophie case does not have an adapter to allow me to use my Apple charger or head phones
    03) Mophie case is now stuck on my phone so it can't be removed to use my standard charger or head phones (see other reviews)
    04) Mophie's solution is to purchase air-pods (or other blue tooth head phones) and also a wireless charger (Ugh.....)

    I would hold off on purchasing the case until Mophie has caught up with Apple. No wounds are worse than the self inflicted ones. I should have read these reviews prior to making this purchase. I hope this review helps others ---

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    WON'T WORK w/ wired headphones (Mophie for 8/8-Plus)

    My old Mophie cases were great. HOWEVER, I just upgraded to an iPhone 8-Plus and discovered that my new Mophie Juice Pack won't work with wired headphones/earbuds -- and there's no adapter to fix the problem. The audio signal simply will not pass through the USB connector. WTF, guys? I mean, yeah, Apple is always changing stuff that doesn't need to be changed (which must be annoying for 3rd party vendors). But this issue is a deal breaker. And while I'm keeping the phone, the case is getting returned.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Mophie Case Hack

    To remove my phone from the case I used an index card slid down as far as I could between the back of the phone and the case. Reduced surface friction allows case to slip off. No damage done to phone. MOPHIE REALLY NEEDS TO FIX THIS, regardless. Case charges perfectly.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Do not buy

    If you have not already purchased this case DO NOT PURCHASE THIS CASE!!!!!! It does not fit your iphone will get stuck and you will likely end up scratching the back sides or the touch screen glass. if your phone is currently stuck I got mine off using this method

    1. remove the top portion of the case that easily comes off
    2. slide paper clips in between the rear of the phone and the case(4-6 evenly spread across the back should do)
    3. slide paper clips down the side of the case (starting at the edge near the volume and power buttons on each side)
    4. Do not remove the paper clips from the side use them to create some leverage and start to slide the sides offs after a bit you should be able to slide the phone out like normal

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Do not buy this case

    Bought for my daughter's 7 Plus, and would barely hold a charge, maybe added 30% more battery life, maybe. No where near what they say it will. Had to ship it back to Mophie because of Apple's lousy 2 week policy, seriously Apple, this thing is garbage and you know it and you are ripping off your customers. Got the 2nd case and same thing, barely adds much additional battery life and now it won't charge. $100 wasted.

    15 of 15 people found this useful

  • 5.0 out of 5 stars

    Great Case (I don’t understand what everyone is complaining about)

    This is a great case. Out of box, no issues sliding my phone in and out of the case. Mophie cases have always come with micro USB charging, no surprises there. Case charges phone up really well. It’s 2018, move on to wireless headphones and stop whining. Overall, Mophie hasn’t disappointed.

  • 1.0 out of 5 stars

    Not recommended

    I would not recommend anyone to get it. First of all, it doesn’t charge my phone to 100%, only between 50% and 70%. Second, it’s hard to get it off.

    15 of 15 people found this useful