• 5.0 out of 5 stars

    Good product even better customer service

    I am very happy with my Rayz. They work well in an open office environment and are easily portable for trips. The noise cancelling feature works great on airplane engines. I have a pair of Bose Q35s but they are very bulky for travel and I can’t really wear one ear and leave the other off for the office like you can with earbuds. I use these 5 days a week for podcasts and music and they meet my needs. Importantly, when the left earbud developed a static hiss the Pioneer customer service team was excellent and helped me quickly return and sent a replacement set.

  • 5.0 out of 5 stars

    Very solid product all around

    Great pair of earphones, definitely worth the price tag. I usually fly a lot for work, and the noise cancelling feature has been really helpful in letting me concentrate and get work done on travels. Sound quality is fantastic too.

  • 5.0 out of 5 stars

    Very customizable

    Good noise canceling feature for earbuds (comparable to some over ear headphones noise canceling ability) and at first I had issues with the earbud attachments but you get several different ones to try on and see which one fits best and sounds best for you.

  • 5.0 out of 5 stars

    Excellent product for studying

    I needed a light pair of headphones to study with. I love my bose overheads but can be tiresome to wear for long periods of time. These were excellent in that they cancel out sound magically without the tiring overhead aspect. I also got complemented plenty for this specific rose gold color as it’s a very unique look. So far I love them for what I use them for. I also love how they’re wired because I never need to charge them. Overall would highly recommend.

  • 5.0 out of 5 stars

    Most Innovative Headphones ever

    Very Innovative headphones. Definitely worth the price. Love the HearThru and SmartMute technology embedded in the headphones. These headphones are a perfect fit for a college student who want a strong noise canceling headphones with great quality. These headphones calibrate constantly to make sure it always adapts to you and your environment. 5/5! I highly recommend

  • 2.0 out of 5 stars

    Excellent till it worked

    The noise cancellation, ability to charge while listening, lightening port are all great features. But a few months into using it, often times there would be a lot of static when we answer the calls. But the same static disappears as soon as I remove the headphone and plug it back in.

  • 5.0 out of 5 stars

    Best customer service ever

    I bought these earphones about one month ago. I found the microphone was not working very well, it was getting all the background noise and not a lot of my voice. I recorded a couple of sound samples and sent them to Pioneer Rayz support. A short few days later, they informed me that they wanted to replace my earphones. Provided my address (I am posted abroad) and got the replacement in a week or so.

    Sound is spectacular, noise reduction is very good and the comfy and multiple size earplugs cover all your needs. A must have!

    Customer service is fast, helpful and efficient.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Already Broken

    I got these earphones for the holidays (6 months ago), after month 4 the sound started to go in and out, making songs sound weird, etc.. Now, one headphone completely does not work. Not sure if this item has a warranty, but if it does, I would like to utilize it, because I NEVER write reviews, but these seriously had to be defective.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Worth it.

    I was switching over to Apple and was worried about no headphone jack. These are perfect for me because you can charge the phone while listening to music. The controls are nice, and the sound quality is amazing. I highly recommend downloading the Rayz app to get the most out of them, the equalizers and settings really make these earphones worth it. I definitely prefer these to other earphones on the market, so I think the price point is fair.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Excellent noise cancelling absolute value for money

    I wanted wired earphones with active noise cancelling and didn’t want to deal with Bluetooth connectivity, charging batteries and additional cables. 

    So, after checking many reviews online, I was all set to buy a Bose QC 20 earphones. I was not very happy about the bulky battery hanging out but every option out there had a battery sticking out. I did consider the JBL Reflect Aware earphones because it didn’t have a battery but the reviews didn’t look good as they drain the iPhone batteries pretty quick. So that was not a good option as well. 

    Luckily, on the way to the Bose shop was an authorized Apple reseller so I popped in out of curiosity and I immediately liked the Pioneer Rayz Plus. They didn’t let me try them on but I took a leap of faith and bought them right away. I really love them. Great sound quality, really good noise cancellation, no battery sticking out, the iPhone 6 / iPad Pro 10.5 battery drain is negligible, and the best thing is the super clever charging port and they are really affordable as well. 

    I am really glad I walked into the Apple store :-)

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Definitely recommended!

    Was debating getting these for so long, was getting sick of using adapters and various bluetooth headphones that run out of battery all the time and poor sound quality. And I am so glad I got these! Sound quality is incredible, very well balanced, great bass and beautiful detail. They are otherwise comfortable to wear, the noise cancellation is surprisingly good, a dream on flights, on trains etc. And obviously a great thing that you can charge your phone at the same time! Pioneer's customer service is also next to none, I contacted them regarding an issue and it was resolved within hours. I use these all the time, one of the greatest accessories I have for my iPhone.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    broke less than 6 months

    These headphones are horrible. they easily fall out of the ear, they do not cancel noise as claimed and they broke after a mere 5 months. customer service with pioneer was non-existent. totally disappointed that apple would sell such defective products in stores and offer no support.

    7 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst Ever!

    non fitting pods of all sizes , no real sound isolation and expensive!

  • 5.0 out of 5 stars

    Best earbuds I’ve ever heard

    Absolutely fantastic product! I’m a huge Apple fan...Pioneer, not so much.

    Still, I heard great reviews about these and I’ve been trying to find some earbuds that I like.

    Turns out these I LOVE! They sound INCREDIBLE! Absolutely natural, feels like I’m listening to really nice speakers. Bass is also amazing.

    That’s after purchasing two different pairs of earbuds from both Shure and Audeze that were in the $500-600 range and did a big fat nothing for me. Returned the latter in fact.

    These rule!

    1 of 3 people found this useful

  • 4.0 out of 5 stars

    love these! 4.5stars:)

    Love these headphones! I love that you can listen with them WHILE charging the phone! I also love the auto off feature which stops play when you take your headphones out - so great for falling to sleep listening to an audiobook and as soon as you take them out the book stops so you don't have to remember where you were:) The sound quality and equalizer choices are also great! The only thing I wish I could change is the auto mute function while talking on the phone. Though it can be useful - the person on the other end keeps asking if you are still there because when you're not talking, they hear complete silence. But overall - these are the best headphones I've owned to date.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    utter waste of money

    Such a waste of money doesn’t work and I could have bought beats for this price absolutely horrible

    7 of 14 people found this useful

  • 5.0 out of 5 stars

    Excellent earphones

    Had the ordinary Senheisser Momentums - these are just as good but with noise cancelling without a battery. So much better than bluetooth for sound quality too. If you are thinking of buying them - go right ahead - you wont be disappointed. I'm seriously into hi-fi and these are great. Good DAC - self-powered and great on busses and the underground. Great value - you can get them for £70 on ebay or £60 for the rose gold ones.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    The worst headphones I have ever owned

    I cannot wait until I get a refund for these things that have frustrated me so much for last month lf my life!
    Do NOT WASTE your money on them!!

    They don't work at all. Plug them in and sometimes they just don't work or most of the time there is a severe crackling noise in my ear and loads of windy sounds. Noise cancelling? What?! No they are not!

    Criminal.

    9 of 35 people found this useful

  • 5.0 out of 5 stars

    Great purchase, if a little pricey

    I'm very happy with these earphones, as I think I should be for $150. They fit me a lot better than the standard earphones. One of the earbuds on the Apple earphones fell out frequently. With the wide range of earbuds available on the Pioneer, I'm sure to get a good fit. I haven't even tried the foam ones yet; a little more documentation on why Pineer included both foam and silicone earbuds would have been nice.

    I like the app that comes with it, especially the equalizer and the "smart button" controls. I looked at a lot of options, and seriously considered the wireless Bluetooth models because I don't really like the wire getting in my way, but I chose these based on the other reviews, and also because I wouldn't like needing a separate charger for the Bluetooth phones.

    I listen to both classical and popular music, and I find that these sound really good, although I have only the standard earphones to compare them with.

    One problem I am running into is that intermittently, and at about five or 10 minute intervals, the sound spontaneously pauses; I can easily restart it, and so far, I have found that leaving the auto pause feature off has prevented the problem. Although I've used them for many hours, I'm only on my second day of working with them. I'll see if I can work that problem out before I take them back to the store.

    24 of 28 people found this useful

  • 5.0 out of 5 stars

    Brilliant

    Great sound quality, and some great features too. The simple one is of course being able to charge and listen at the same time. The smart button, and things like automatic pause/play when you take your headphone out/in are very smart too. Nice work Pioneer! Take a bow.

    1 of 1 people found this useful