• 1.0 out of 5 stars

    Is this a joke Netgear ?

    This camera is not fit for purpose. At best there is a long delay in sound and picture. At worst (which is most of the time) it drops signal constantly or the image is so pixelated i can't even make out there is a baby in the picture. No joke. I am a network technician with commercial grade wifi (Ubiquiti 5Ghz) before anyone thinks i'm just on a slow wifi network. So many people saying the same on the Arlo support forums, so i know im not alone. No option to hardwire the camera, wifi only, and does not work if internet is down. Arlo technical help say that you get a better picture from outside your local network. RIDICULOUS. I have to leave my baby at home and go outside get on 4G to get a viewable live stream of my baby.

    Apple has just given me a full refund although its outside the 14 days. Apple you Rock.

    22 of 28 people found this useful

  • 1.0 out of 5 stars

    Arlo Baby would be the best monitor on the market, but . . .

    Arlo Baby would be the best monitor/app on the market, but the “Always Listening” feature constantly turns off during the middle of the night. Our daughter got sick and threw up in the middle of the night, but we did not find out until she had been crying for a few hours because the app had turned off. I have also had the app crash and cameras disconnect from our network quite a few times in the three weeks I have owned them. This is easily fixed when I reboot them, but it is a nuisance.

    If you want to use this as a traditional baby monitor, look elsewhere. We bought two, and returned one. We now use the one we kept as a supplement to our $30 monitor, which has not failed us yet.

    This product is ideal to check up on kids napping, or playing in another room, but not good if you what to hear what is going on with your baby during the night.

    The reason I give the app one star is because it fails at its most basic purpose. It is advertised as a baby monitor, but it does not meet the core purpose it is advertised to serve.

    31 of 39 people found this useful

  • 4.0 out of 5 stars

    Good, getting better, but some drawbacks

    Arlo Baby is basically two things: a HomeKit camera, and a baby monitor.

    Firstly the HomeKit camera is fine. Works as expected!

    Secondly as a baby monitor there is a lot to like. The app and camera offer a powerful combination. There are alerts for crying, movement and general audio. These are push notifications. It’s possible to listen to audio when the screen is locked or another app is in the fore. There is quite a bit of white noise, so volume has to be lower to keep track of baby, but this does work well. Recent firmware and app updates have made this rock solid. The battery gives the option of some portability too, which is priceless if little ones nap somewhere other than their bed. All in all, it does what it promises to do.

    There are some buts, however.

    Notifications will drive you crazy. All users receive them, so if one is dealing with crying, others still get notifications. That’s fine, but you don’t get just one, every cry will trigger a notification so you’ll get several a minute. This is really unhelpful in a possibly stressful situation. The camera needs a very strong WiFi signal, more than what you’d expect. I had to buy another WiFi base station to get a good signal, although my house is 400 years old and there are lots of dead spots. Very occasionally the camera drops out and doesn’t reconnect. Hopefully this will improve, but it can be jarring waking up to loud screams when the camera should have let you catch cries much earlier.

    All in all, I think this is a good buy. Once your little ones are grown it can be repurposed to a simple camera so good value for money.

    14 of 16 people found this useful