• 1.0 out of 5 stars

    Already been through 2.

    • Written by JOANNE M from Charlotte

    I purchased this charger in October of 2018. In May I had to submit a warranty claim for a replacement with Mophie. They sent me a new one and I sent the old one back. Fast forward to tonight. I just took my charger out of my backpack attempted to plug it in and yet again no power. Device will no longer charge. Disappointed in the quality or lack there of. I tried to log back into the Mophie to apply for YET another replacement however because this one was a replacement I can't directly request another one. :(

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    The best USB-C battery in its class!

    • Written by Ron L from Kurashiki-shi

    From the picture I thought this would be fabric on metal, but it’s just fabric on plastic. Though the fabric does look and feel great in person. The benefit of plastic is that it keeps the weight down. This is one of the lightest and smallest battery at around 26000 mAh. The fabric looks like it is glued on. The craftsmanship is fantastic, but I’m not sure how long it’ll last before peeling due to heating.

    It charges my Nintendo Switch super fast. I love USB-C PD and will never go back to regular USB-C.

    Unless you're a Mophie fan, I wouldn't get this at $150. It is the nicest and lightest power bank in its class. It is a welcome change from the aluminum and cheap plastic blocks. However the one thing that’s unforgivable for me is the lack of a USB-C 45W PD Charger. I have to do further research and pair it with an off brand charger. Why can’t Mophie include a 45W charger at this high of a price?

  • 1.0 out of 5 stars


    • Written by Sarah W from PhilA

    Product stopped working after i used twice

    3 of 7 people found this useful

  • 5.0 out of 5 stars

    Simple and fast recharge speed

    • Written by Mark R from Hehe

    This powerbank with 30watts charger can charge it in full within 4 hours! I tested for my MacBook Pro 2018 it gives 10% in 10 mins when the lid is close. Overall, it is a good product with premium quality !

  • 2.0 out of 5 stars

    Stopped working after 10 uses but good product

    • Written by Dejan R from Montreal

    Stop working after 10 times used! Good product but bas quality

    10 of 17 people found this useful

  • 5.0 out of 5 stars

    Excellent product.

    • Written by Byron C from Washington

    Best Mophie battery. This has rapid charging for iPhone and iPad for the later models that support rapid charging. You need to use the USB-C to lightening output to take advantage of the rapid charging. This works for my iPhone X and iPad Pro 10.5. This will not charge a Mac Book Pro which requires 85 W. It is advertised for the MacBook which requires less power. If you need to charge a Mac Book Pro you can use the Mophie XXL AC which has an AC output. Another nice feature of this battery is that you can charge two devices at the same time you are recharging the Mophie battery. This comes in handy when we travel. Sometimes there are not enough electrical outlets in hotels. The cloth covering for the battery is quite durable and keeps the battery looking new.

    7 of 11 people found this useful

  • 4.0 out of 5 stars

    Very useful, though a bit disappointing.

    • Written by Bruce C from Framingham

    I'm a software developer and purchased one of these so I could get some work done with my MacBook Pro when there was no convenient source of power. And this product does deliver on that, though I feel like it only gives me an extra hour or two. But I might be using the MacBook Pro significantly heavier than the average user. So I was a little disappointed in that, but don't regret buying this product. It's also handy for powering my iPhone and Android phones and tablets. (As a mobile software developer, I need to use a wide assortment of devices.)

    I was disappointed that it didn't come with a power adapter, but the MacBook Pro power adapter serves the purpose reasonably well, especially since it can pass through power to the MacBook Pro as it charges (slowly, in that case).

    My other complaint is more subtle and probably not important to most. I develop firmware for intelligent headsets and am involved with the process to download updates to the software within the intelligent headset. One requirement for doing these updates is knowing whether the headset is connected to a source of power. Unfortunately, after the headset and Mophie are both fully charged, things go into a state where the headset can't tell that it is still connected to power and therefore does not want to proceed with the firmware updating process, even though it should. But, no doubt, most of you don't need to worry about things like that!

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    Can be Safely Charged with MacBook Charger Rated at 87W

    • Written by Ron L from Hong Kong

    My MacBook charger is rated at 87 watts, but the Mophie 3XL indicates 45-watt rating for input. Can I safely charge the Mophie using the MacBook charger or should I source a charger with maximum output rating of 45 watts?

    This Mophie 3XL can be safely charged with the MacBook charger rated at 87W. The MacBook charger will communicate with the powerstation to establish a 45W power transfer automatically.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Mophie 3XL - Does Not Come with Power Supply for Charging

    • Written by Jerreld D from Greer

    Very disappointed to discover that Mophie 3XL arrived without necessary power supply.

    The provided paper quick start instruction set has mis-labeled port indications, but does accurately reflect 45W input limit for charging.

    My MacBook Pro (2017) has an 87W power supply and so is significantly over rated for use with the Mophie 3XL.

    The Mophie site provides an adder ($19.95) for 15W charger, but this is not shown as an option on Apple.com when purchasing the Mophie 3XL. So - on arrival it's either a brick, or a fire hazard.

    No disclaimer on Apple.com to warn consumers NOT to use MacBook Pro charger - someone is going to let all the smoke out of their brand new $200 battery pack . . .

    Very disappointing.

    41 of 88 people found this useful