• 1.0 out of 5 stars

    crashing from the first moment I used it.

    • Written by Tony H from Almere

    At first it seemed to work well connecting to buy lg ultraFine 4k over thunderbolt 3. then I tried World of Warcraft on it and it started crashing every 30 minutes or so.

    Now I can't even get it running. Once I connect it to my MacBook Pro 13 2017, it simply crashes my MBP.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Great idea... but doesn't seem to work

    • Written by John S from Grandville

    The BlackMagic eGPU Pro is a beautiful piece of equipment. Looks really nice sitting on my desk. But as far as functionality goes? Using it, I see BARELY any improvement. I bought this to speed up my workflow when editing 4K video in Final Cut Pro X on my 2018 MacBook Pro (2.9GHz Core i9, 32GB DDR4 RAM, Radeon Pro 560X discreet graphics card).

    I followed all of the instructions for setting FCPX to prefer the eGPU. I watched the GPU activity and saw that the AMD Radeon RX Vega 56 card (in the eGPU) was the one being used while editing in FCPX. But performance was imperceptibly better.

    I wanted to see render times dramatically improve. I wanted unrendered effects (titles, overlays, etc) to playback with a better framerate than the MBPro's internal card. NO GO!

    Not sure what the problem is... but this was a HUGE disappointment. Maybe it's because eGPU support is only partly baked in the OS and FCPX? Maybe it's because Apple won't natively support drivers for the (faster & superior) Nvidia cards, so BlackMagic was hampered by having to use an AMD chip?

    At this point... I don't care about the reasons. I'm just grateful I'm still within the return window, so I can get my money back! Maybe if I had a lower-powered Mac (mini, etc), I'd be seeing a more impressive performance difference when the eGPU was connected. But with my MBP... I can't even tell when it's plugged in, and when it's not.


    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Overpriced and causes 2018 13 macbook pro to crash

    • Written by Larry S from LAS VEGAS

    Used this devicce for over a month, constent crashing and no support from Blackmagic and or apple. I purchased a Razer GPU at a fraction of the price. I have this sitting in the closet now since it is just a huge paper weight.

    35 of 39 people found this useful

  • 5.0 out of 5 stars

    Fantastic Product!

    • Written by Jose R

    This was my first eGPU ever and I am using it with my 15" 2018 MacBook Pro. First off, I have to add, this eGPU is extremely quiet and very sexy looking. I originally got it so it can improve my video game experience with Fortnite. My Mac was only able to perform ok at about 20 to 25 fps in the medium settings. Now it is averaging 60 fps. Great thing about it is that it even charges my Mac as well.

    I have not tried it using an external display, only the internal display on the MacBook Pro. Also, I. didn't know this but I found that even though it is plug and play, if I use it. with the internal display it does make you manually choose the external eGPU option as it does not happen automatically for most applications.

    Example: for fortnite I had to go to Finder > applications > Right-clicked on the "fortnite" icon > Get Info > And clicked on "prefer eGPU"

    Otherwise, it wasn't even trying to use the eGPU when I booted fortnite.

    Another thing, this thing is super pricey. I get it. But this is definitely not for casual people. This is for professional creatives who need something quiet and is reliable.

    I say this because I had to return a Razer Core X with the Radeon Vii (newest eGPU available) because the drivers were incompatible. So sad.

    Definitely worth the upgrade for me. It works as advertised.

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    Degrades performance on iMac 5K display

    • Written by Jesus A from Albuquerque

    Apple explicitly claims, "With macOS Mojave, you can now use an eGPU to accelerate compatible apps on the built-in display of any Thunderbolt 3–enabled Mac."

    This is false.

    If only using the built-in display on a 5K iMac, the performance is actually worse than with the internal GPU.
    I have confirmed the eGPU is being used by the apps using the Activity Monitor.

    in the latest Photoshop CC version, with the eGPU pasting images onto a document renders extremely slowly, similar to how images load on a browser over a slow connection. Without the eGPU, the pasting is instant.

    Playing World of Warcraft on the internal GPU I was able to get between 40-60fps on high settings and 5K resolution.
    With the eGPU, the fps dropped to 20-30.

    There is no improvement on any application tested with the eGPU. In some specific cases, the performance actually degrades compared to not using the eGPU at all.

    38 of 65 people found this useful

  • 5.0 out of 5 stars

    Good but I hope GPU can be upgraded!

    • Written by Luyang T from Malden

    I have bought eGPU before, this eGPU pro is improved a lot compared with previous version-RX580. However, Vega 56 is not too bad or too good graphic card. I hope APPLE can cooperate with Nvidia. I like RTX2080TI, I like this kind of powerful GPU.

    68 of 84 people found this useful

  • 1.0 out of 5 stars

    Fan always on

    • Written by Robert B from Hollister

    Returned my unit after discovering its fan runs all the time, even when computer sleeps. If you disconnect the eGPU Pro from both the monitor and computer, it stops running after about 10 minutes. But it does not stop if the eGPU is connected to the LG 5k monitor, even if the computer is not connected. Ditto for the computer, which in my case is either a macbook pro or 2018 mac mini. This fan-always-on is known behavior for the Pro version. The non-Pro version behaves as it should--when computer sleeps, eGPU fan turns off. All this means that the fan in the pro version will pull dust through the eGPU 24/7, eventually causing dust blockage and presumably overheating and eventually failure I imagine. I doubt users would be ok with this. Maybe someone will lean on Apple/Blackmagic to remedy this.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Powerful but crippled.

    • Written by Michiel N from Rocky hill

    Look -- as a pure GPU, it's awesome. Video editing is fast. Gaming on a 5k monitor is possible at good frame-rates... in 5k!! So from that standpoint it's awesome.

    The problem? USB-C passthrough doesn't work. The particular, and VERY annoying problem is that the LG 5k's webcam doesn't work when passed through the BlackMagic. Well, it passes through, but in a very jumpy/jerky sort of way that makes it unusable. (It works just fine directly plugged into my MBP). I've also had issues with other USB-C devices plugged into the monitor not passing through properly... not all, just some.

    So basically, every time I need to video conference I have to disconnect the GPU and unplug/replug things... a giant pain.

    TLDR; If you want to plug an LG 5k into this and care about the webcam/usbc hub, don't buy it, at least yet... until they fix some bugs.

    I've contact their support and they have been very responsive, but so far no answers.

    166 of 191 people found this useful

  • 4.0 out of 5 stars

    eGPU Pro

    • Written by Rich G from Hamilton

    I updated my video editing workstation with a 32gb, 6 core i7 Mac Mini,12Tb Promise Thunderbolt 3 RAID array, and the Blackmagic eGPU pro. The system is working flawlessly for 4k workflows, using both FCP and DaVinci Resolve. The Vega 56 graphics processor
    has significantly improved the video editing workflow especially for creating motion graphics and video effects in Fusion. Couldn't be happier.

    119 of 132 people found this useful

  • 3.0 out of 5 stars

    fan noise

    • Written by Mishkin T from London

    So, I bought one of these a week ago. In terms of graphics performance, it is excellent and the os software support seems pretty good. If you are not sure whether the software you are using specifically supports an eGPU, you can dive into getinfo settings (right click on the application in the Applications folder in the finder menu) and tell osx to prefer the external GPU. BUT, the fan in the eGPU never switches off, even after you unmount it and shut down your computer. Furthermore, sometimes it is incredibly loud. When Photos was indexing all my photos, the fan noise was so loud it felt like it was going to take and shoot into space. So I downloaded a decibel meter from the App Store and measured the noise - 105 decibels ie. LOUD. I contacted Blackmagic today. They said if I was unhappy, send it back to apple for a replacement. I tried to be reasonable, suggesting that maybe waiting for an OS update would be wise, but they didn't really engage with the problem. Thanks. Lesson - amazing, convenient bit of kit, as long as it works properly. Fan noise might be a problem. It certainly is for mine. Otherwise, brilliant bit of design.

    81 of 88 people found this useful