• 2.0 out of 5 stars

    Cable split near the MagSafe 2 connector

    • Written by Robin B from Worcester

    On the whole I have been pleased with the MagSafe 2 power adapter for my mid-2013 MacBook Air. It is a good size, weight and form factor.

    The major redesign element from the MagSafe 1 was the angle of the connection, under some circumstances it makes perfect sense. However, my usual workstation has the power outlets to the right of the desk, meaning that the cable often had a fairly tight radius curve around the back of the Air to the DC input on the left hand side. No surprises as to where the cable has split.

    I also needed a replacement MagSafe 1 power adapter for my previous mid-2011 MacBook Air as the cable on that split too. Hopefully the next redesign by Apple will incorporate a detachable cable on the DC side of the power adapter.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    No good - Cable breaks

    • Written by Sharon B from Canterbury

    The cable breaks where the magnetic plug attaches to the wire. Very bad durability, however there is no alternative available.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Worst cable ever I used.

    • Written by Niklas F from Kyrkslätt

    The rubber/plastic around the cable comes of after very little use. It now looks like a dog chewed on it even if that never happened. And now it won't charge my computer anymore. I am Very disappointed in the quality, or rather lack of, in this product.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    What's everyone's problem??

    • Written by Shari C from Gilbert

    I don't understand why everyone has a problem. If it's the adapter then maybe you guys are doing something wrong. As far as the CHARGER itself, which is what is SUPPOSED to be getting reviewed, there should be no problem there, either. Unless the user is doing something wrong. I have mine plugged in under my couch and it got caught in the reclining mechanism, therefore splintering the cord. That's MY fault. Just going to go down and get a new one. NO big deal.

    8 of 54 people found this useful

  • 1.0 out of 5 stars


    • Written by Edwige M from Northampton

    The adapter has gone just at 3 years. This shouldn't happen! An adapter should not stop working for no reason, especially as this laptop is meant to be a premium product. These adapters are obviously substandard quality. I have never had non Apple adapter quit not even ones older than ten years. Extremely disappointing as this is not what I expected from Apple products.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Disconnects too easily

    • Written by Szabolcs Botond P from London

    Disconnects too easily. Very annoying.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE Charger! Don't waste your money

    • Written by Yoon C from Doylestown

    I am so disappointed that Apple could even approve a product so poorly designed and actually put their name on it. The wire is so fragile that it breaks easily even when I have been careful to not bend the wire when coiling it. Still, I had to replace it now twice -- this is completely overpriced for what you're getting as it will never last that long.

    20 of 20 people found this useful

  • 1.0 out of 5 stars


    • Written by Daniel P from BOLTON

    Flimsy wire between adapter and computer cable - burned out after 12 months so no long working.

    15 of 15 people found this useful

  • 1.0 out of 5 stars


    • Written by Heinric V from Amsterdam

    This is my 4th MacBook and 10th adapter...

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by Barbora G from Bratislava

    Had my Macbook Air since december 2012 and I am buying a third charger! The cable breaks so easily and I am tired of spending 80 euros on new one almost every year! On my Lenovo laptop this never ever happened, charger lasted for years and years. Shame on you Apple.

    21 of 21 people found this useful

  • 1.0 out of 5 stars


    • Written by Eric A from Easley

    Terrible quality. The coating just cracks and peels off exposing the wires. And then it costs so much to replace. Not cool. I don't know who could give this five stars after having it a year

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Not durable. Falls apart from normal use.

    • Written by Kathryn S from White

    The rubber coating is cracked and peeling, exposing the raw wire. Very dangerous.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Poorly constructed cable,not worth the price

    • Written by Amrit S from Lebanon

    45W MagSafe 2 Power Adapter has a very delicate/fragile connection between the slim cable and the adaptor box/plug. Wrapping this slim/DC cable around the hooks, as apple suggests, on the square plug still stresses this connection. The connection began to fray drastically within months of purchase so I covered it with electrical tape. First I covered just the cable, which did not seem to help for long as the tape slid along the wire. Then I covered the connecter on the box and the cable and this held for a some months till the cable stopped charging. When I took off the tape the wires were completely separated around a non-conducting thread like score.

    Granted my use is extensive and I throw the cable in my backpack a lot. Laptop cables do not fray this easily. This plug is heavy and the wire far too delicate. The fabric cover for wires that is now available on many cords fares much better. Apple, you need to either change the design or construction of your charging cords or make them practically free so that your customers, and people who rely on you brand are served well.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    extremely fragile

    • Written by brian B from poway

    All you have to do is look at the thickness of the cord and you'll know it won't last long. I got 14 months of use before the cord split

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    • Written by Majid K from New Hyde Park

    Not durable

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    • Written by Jessica S from Portland

    2 years of moderate use and the cord is fraying at multiple locations.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Terrible quality for such an expensive adapter

    • Written by Kay M from Footscray

    This product (as with other reviewers) has frayed near where the connector to the MacBook goes. I bought an extra one, as it's always handy having two and they both broke. It's actually quite dangerous, as both times I noticed whilst the power was plugged in.

    I think the material that surrounds the wires is just poor quality. I have plenty of other wired items that have handled much more use over the same time, such as my headphones and other chargers and never have I seen anything like this.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible quality for the price

    • Written by Ben P from Newtown

    My experience seems similar to most customers. After a few years of light to average use the cable began to fray where it meets the power adaptor and very quickly after that stopped working.

    Now I understand some of the other reviewers comments about general wear a tear and products reaching the end of their lifespans (although I do struggle with the suggestion we should just look after our possessions better, as if that's a totally new concept to someone who has just bought a £900 laptop?!). However, to charge £65 to replace a necessary accessory that is consistently failing in the same way due to its build quality/design seems pretty steep.

    The charger itself has two flimsy plastic flaps that fold out so you can wind the cable up, however using these dramatically increases the amount of bending the cable is doing close to the main unit, where the fraying has occurred. So Apple has produced a product that if used in the way they designed actually negatively affects its lifespan. Not something you would expect from a premium brand.

    I have had a number of laptops in the past from a range of manufacturers and never had a problem with a power supply, and if I had it definitely would not have cost £65 to replace. I am willing to pay more for Apple products because of their reputation for quality, however my experiences with this product severely damages that reputation. Coming online and seeing the sheer volume and consistency of the negative feedback for the MagSafe 2 design also makes me questions Apples' commitment to their customers.

    As a result when it comes to replacing my MacBook Air (which I love), I will strongly consider switching brands. This seems ridiculous as it would be entirely a result of the quality of an insignificant, but vital accessory.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    I don't know who gave this 5/5.

    • Written by Emily E from St. John's

    Okay. I've had this computer for JUST over a year, and the charger has stopped working which is infuriating. I don't want to hurt my computer by buying a cheeper charger from a company that isn't apple, but a new charger through apple is going to cost a hundred bucks! Plus shipping and handling because I don't live near an Apple Store. I am a university student, using my computer almost exclusively for school.

    This is my second MacBook Air, the first one I had for almost 3 years, the computer itself stopped working but the charger ( the old one) is still being used to this day by my father.

    Seriously! the exact same thing happened when they switched from the iPhone 4 charger to the 5, I have iPhone 4 chargers from 2009 that still work but I've gone through 3 iPhone 5 chargers In the last 2 months!

    Apple you are seriously making me reconsider where my money is going.

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    Apple 45W MagSafe 2 Power Adapter for MacBook Air

    • Written by Akbar B from Baltimore

    I had a Macbook Pro in the past and nothing was wrong with that, but cable of 45W MagSafe 2 Power Adapter of my MacBook Air has torn apart in less that two years. This is really disappointing and considering the price that we have paid for this product Apple should do something for their customers.

    33 of 34 people found this useful