• 1.0 out of 5 stars

    Very bad quality and very expensive to replace

    • Written by Marco M from Monterrey

    I do some traveling with my MacBook Air so I was not surprised that the cable lasted less than 2 years. I have a (now discontinued) Thunderbolt display so I don't really need the power adapter since I now use mostly my iPad when I travel. I sometimes use my wife's Macbook adapter if necessary but now her cable is frayed and I will have to buy an $80 USD adapter so she can use her Macbook. The cable should be of sturdier quality for the price they are charging or it should be (much) cheaper considering that it is built to last less than a year if you constantly take your Macbook (and adapter) with you.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Dealbreaker for macbooks

    • Written by Yoobin N from Oradell

    No matter how careful you are with it, the cords will always fray after a while. Apple's iphone cords have the same issue, but thanks to alternate companies that produce iphone cords with different designs, I can rely on those. Unfortunately there aren't any non-Apple products for these and I have to buy another one of these garbage chargers, but next time the charger breaks (presumably in the next few months), I won't bother with macbooks anymore. It's not worth spending $79 every few months just to keep the laptop running.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Terrible Design!

    • Written by Victoria L from Keller

    The design of this charger is unbelievably bad. It will not stay connected. If I even move the computer from my lap to the table it will disconnect. The magnet is not strong enough to support the wider design. The previous design layed flush against the computer so it would not pop off at the slightest movement of the computer, but would disconnect if the cord was tripped over.

    I have been left stranded without a charged battery twice now. So to prevent this from happening again, I have to buy an extra cable to carry in my backpack. I understand that the MacBook pro that came out after this one (I bought early 2016), has a new design. I will not buy anymore Apple products. I do not mind paying 3 times more for products that give me no trouble, but the newer Apple products are no better than Android or Windows products. In the last 18 months, I have purchaed a new MacBook Pro, iPhone 7, apple watch, and iPad. I have regretted every purchase except the iPad. I have spent over 50 hours troubleshooting problems with these products and they still do not work properly. I am so frustrated! None of them work as well as their predecessors. Don't waste your money on Apple!

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    This has a shorter half-life than a rubber band

    • Written by Alexandra B from Vancouver

    A $99 rubber band

  • 1.0 out of 5 stars


    • Written by elizabeth B from Lake Worth

    This is my second MacBook Air and the second anxiety-based breakdown that is dealing with Apple's power charger. I'll skip the nightmare of the last laptop. I'm almost embarrassed to admit I thought starting over would make everything better. What did Einstein say? The definition of madness is doing the same thing under the same circumstances and expecting a different outcome? Yeah, that's me. This time, the charger: 1) falls out at the slightest (and I mean slightest) movement of the computer; 2) began to fray within days of usage; 3) by 10-12 months in, had to be manipulated manually in order to persuade it to light up at all; (whispering gently to it seemed to help, as it does with my pit bull, Ruby); and, 4) once lit, would stay lit for some random, unpredictable period of time of its own liking, then it would turn itself off, well before the machine was--or even close to--fully charged. Forgive my venting. I've had to buy, I think, some five chargers over 2 laptops. Now it's personal. I feel like Will Munny facing off with Little Bill in Unforgiven. I will never buy another Apple product again..As God is my witness.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Hate this adapter

    • Written by Christina B from Washington

    I'm going on my third adapter in as much time and the cost to replace it is too high ($80 for a power chord? Gimme a break!) The rubber sheath has broken and the wire on the inside that gives the cord some stiffness is beginning to break and come undone. It's only a matter of time before the chord shorts. I think it's purposefully designed this way.

    24 of 24 people found this useful

  • 1.0 out of 5 stars


    • Written by Anthony L from Morris Plains

    I have pay eighty dollars for a charger if I want a new one? i already payed a thousand for a computer might as well just buy a different computer all together.

    24 of 24 people found this useful

  • 1.0 out of 5 stars


    • Written by J E from Clinton township

    I have never even taken this cord out of the house, it is frayed in multiple places! For the amount of money I spent on my Mac, this is ridiculous! I have to buy a new cord for $79?! Come on Apple, I love the products, but all my cords for my products are frayed! Hey Apple, maybe it’s time for a new manufacture of cords, see the other reviews!

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Improve the quality of the adapter

    • Written by Eliab L from Dar es Salaam

    It is terrible! The adapter is of poor quality. It is quite delicate. Make it more durable.

    16 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by Joanne T from Singapore

    I've had 2 of these and now the wire jacket near the charging port is splitting again. This always seems to happen after 1 year of use and when I fly to another country with a different climate. Seriously mac, why can't you improve the design?? It wouldn't hurt to have a thicker wire jacket THAT DOESN'T SPLIT OPEN just because the wire heats up when charging. It's so expensive to replace that adaptor and now I've got no choice but to get a third one. Can you just produce better quality products instead of making us spend money unnecessarily?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Charger wires frays at week points!

    • Written by David B from Encinitas

    Me too. I'm with the bunch of people that now have to buy another charger because the cords has frayed at the point where it attaches to the computer and at the base of the charger adapter.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Another $80 dollars for an adapter that is a cheap piece of rubbish...

    • Written by Lindy L from Cuyahoga Falls

    I'd give it a zero if I could. I'm on my third adapter for this computer. I do not abuse them, and this is the first computer that I have ever owned that required replacement of an adapter at all. This one is overheating and turning brown so it's a fire hazard. The last one shocked me. At least Dell had the decency to recall their batteries when they were overheating. It's not like this defect is a secret. A quick Google of MagSafe adapter turning brown returned several results identifying the issue.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Terrible design and a terrible product - class-action-lawsuit-worthy bad

    • Written by Jonathan M from Wilson

    These last on average 2 years if you take great care of them. Makes the total cost to own a Mac much higher than alternative products. With Apple's design and production prowess, it really leads you to believe they do this on purpose.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Doesn't last

    • Written by Shelly M from Richmond

    The original charger that came with my MacBook Air lasted five years, until it stopped working last July. I figured this was expected after five years of regular use and bought a replacement. Today--less than 7 months later--my charger isn't working. Reading the reviews here, it appears I'm not alone and that there is a fundamental issue with these chargers. I really hope that Apple will do something about this. At $90 a pop, I can't afford to replace these every few months.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Died in Less Than Two Years

    • Written by Steven E from Portland

    The problems with this product seem to fall into two categories. Either the cord fails or the charger just stops charging. While it's possible that Apple is ignoring the first issue because they feel people aren't taking proper care it's hard to understand why they haven't addressed the second issue. Despite being in perfect condition our charger simply quit yesterday. The thing had never even left the house since we purchased a second charger for traveling. It just up and died.

    19 of 19 people found this useful

  • 4.0 out of 5 stars

    Not eternal, but functional

    • Written by Vivian C from Honolulu

    I have to replace the 45W MagSafe 2 Power Adapter for MacBook Air, today, because the wire that connect to the charger is frayed. I got years of great service, and yes, things eventually break. The magnet always worked exactly the way it's supposed to -- trip over the cord and it releases instead of bringing the laptop crashing to the ground. I wish the cord part was modular, so I could just replace the frayed wire section, but it's not. And that's the price of constantly improving technology; for me it is worth $79 for the R&D and fantastic product design (and function!) that makes Apple products so wonderful. Oh, and I can either have it sent to me, for free, and get it in about 4 days, or mosey on down to my local Apple Store. Which is beautiful, and has hands-on displays of other stuff I want, and get information from the intelligent, knowledgeable, friendly staff. Or maybe are a FREE appointment at the Genius Bar, where they will explain what's wrong and fix it...

    11 of 30 people found this useful

  • 1.0 out of 5 stars

    Dishonest and unreliable

    • Written by Pascale P from Quebec

    I try and take as much care as possible of my Macbook Air, as this is a luxury product. However, seeing as it is a portable device, I found it outrageous they force people to buy new adapters (for over a 100$...) because their cable is unreasonably fragile. It is a well documented issue, has been going on for years, and yet they keep on screwing customers. Get it fixed Apple!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Frail cable

    • Written by Charlotte R from wetherby

    Same problem as everyone else. The cable frays at both ends leaving the wires exposed, leading to it not charging properly as well as being a electrical hazard. Yes apple is known for having expensive prices, but £79 for a charger is obscene especially when it breaks so easily and fast.

    32 of 35 people found this useful

  • 1.0 out of 5 stars

    Broke :/

    • Written by Lauren M from Dublin

    I have it a year now its broken and apple expects $80 for a new one that ridiculous

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Died in merely 2.5 years, Too expensive replacement

    • Written by Avinash K from Patna

    Apple seems to have become the least reliable company these days. I've got some laptops from other brands that are still going strong, along with their original adapters, even after 7-8 years of heavy uses but this is the first time I've been failed miserably by a laptop's adapter (MagSafe 2). I'm in a far remote, rural area right now, needing to urgently finish and submit a project and thanks to Apple, my project and week is ruined completely. NEVER PURCHASING ANOTHER APPLE DEVICE.

    21 of 22 people found this useful